We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A good one night kind of place” 3 of 5 stars
Review of BEST WESTERN Santa Fe

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added BEST WESTERN Santa Fe to your Saves list
BEST WESTERN Santa Fe
2.5 of 5 Motel   |   4600 I-40 East, Amarillo, TX 79103   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
1,000 bonus reward points
Ranked #16 of 69 Hotels in Amarillo
Las Vegas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A good one night kind of place”
3 of 5 stars Reviewed August 17, 2014

Clean, nice stop over hotel. Front desk seemed understaffed. Has a unique shuttle to the Big Texan if you are in to that. Made the experience! Breakfast was good, fresh and had many options. Easy on and off the highway. Then hit the road again!

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review, August 19, 2014
Barbara,

I am so pleased to hear that you enjoyed your stay & the Big Texan limo service! We will take your advice and try to advertise that more! I will take into consideration what you said about low staff. We appreciate you taking the time to share your feedback. On behalf of the entire Best Western Santa Fe Staff I appreciate your business and hope you choose to stay with us again soon!

Andria Keelin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

301 reviews from our community

Traveler rating
    103
    90
    60
    26
    22
See reviews for
104
90
30
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Havelock, North Carolina
Level Contributor
211 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed August 5, 2014

The staff was very helpful. The room was comfortable and freshly painted. The only short coming was the breakfast, the eggs were cold. Otherwise service was good. The staff arranged for a free taxi service to a local steak house.

Room Tip: Has an outdoor pool, but did not use.
See more room tips
  • Stayed August 2014, traveled solo
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review, August 6, 2014
RT World,

I am pleased to hear that you were greeted by friendly staff! On behalf of our entire staff, we value your feedback and will use it to make improvements in the future. We are always looking for ways to improve our breakfast so I appreciate your comments. We do hope that you stay with us again soon!

Andria Keelin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed August 5, 2014

The building was well below the usually high standards that cause me to prefer Best Western. 1. The outside curtain in this 1st floor room did not close completely, allowing a view into the room from the outside. Fortunately a previous occupant had left a large paper clip which I was able to use to hold the curtain halves together sufficiently to provide acceptable privacy 2. The room had a musty smell which the deodorant they had sprayed failed to completely mask. 3. The carpet was worn, with several holes in it in room 128. 4. The room access card required several swipes each time to open the outside door and the room door.

  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review, August 6, 2014
Randolph,

I do value your feeback and appreciate you taking the time to do so. We are currently remodeling. The new carpet, curtains and furniture will all be installed within the next two weeks! I do hope you give us a chance again after our remodel is complete!

Andria Keelin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abiquiu, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 4, 2014

We stayed at this hotel as we were traveling through with our 5th wheel. There was adequate parking to accommodate us, which was our primary concern. They accepted pets, our secondary concern! From there, the staff was very friendly and courteous, the room was spacious, the bed was comfortable, and the breakfast offered was better than most. Overall, an excellent experience!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review, August 5, 2014
Teresa,

I'm so happy that we could accommodate all of your needs! Thank you for your loyalty to our brand and taking the moment to share your experience! If I can assist you in making a future reservation please call me directly at 806-372-1885. Looking forward to seeing you again soon!


Andria Keelin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
corona, United States
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed August 2, 2014

If you are going to stay in Amarillo Texas I would recommend this Hotel, my son and I stayed here on our way back from a road trip to Linn Kansas from southern California, the hotel was clean, quiet and we had a good nights sleep, I don't know if the manager or owners read these reviews but the young lady at the front desk who's name is Amber is a definite asset to your organization, she was more than helpful with our requests and making sure our stay here was the best it could be, we were asking about places to eat a good dinner that a local resident would go to and not a tourist trap and she recommended the Coyote Bluff Cafe, a little hole in the wall place with the best hamburgers, the best I can remember ever eating, if I ever travel thru this place again I will definitely stay here again, I hope the owner and or manager reads this review, you have an excellent asset to your establishment with Amber, hopefully see you soon on another road trip, thanks again, Jeff from Corona California,

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review, August 5, 2014
Jeff,

I was very pleased to read your positive review! I am very glad that Amber took such great care of you! We have a great staff and I am proud of all of them! I hope that you will stay with us again soon so we can wow you once again!! Should you need any assistance in making a future reservation please call us directly. Hope to see you again soon.

Andria Keelin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burleson, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 1, 2014

My wife and I stayed here, towards the last of June, when returning from a Colorado atv trip. Upon hearing of our nightmare stay at BW in Walsenburg Co, the clerk gave us a discount. How nice to actually find someone who believes in customer service.
We were given a remodeled room that overlooked the back parking lot, where we had parked our pickup and trailer, so that we could keep an eye on our rig. My wife got up late in the night and saw an employee walking the parking lot shining a flash light around, presumably working as security. Very cool BW Santa Fe, we appreciate that. We would stay here again.

Room Tip: I think some of the rooms here use to be designated as smoking rooms and still smell like it a litle...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review, August 5, 2014
Jon,

I was so happy to read that you had a positive experience. We pride ourselves in our customer service and I'm very pleased to hear that Brusly went above and beyond for you. I would love to assist in your future reservation. Please call me directly at 806-372-1885. Thank you and safe travels!

Andria Keelin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garland, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 31, 2014

Location is great -- located just east of downtown Amarillo on Interstate 40. Close to many restaurants, shopping, etc. The service was good, friendly front desk, and quick check out and check in...! Our bed was comfortable, internet worked, and bathroom was clean. The property could use some maintenance (fountain in front didn't work) and carpet in the hallway could use a good cleaning, but that's all cosmetic. We slept through breakfast so don't know about the food...This is a good value for the price.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review, August 1, 2014
Nancy,

I am very pleased to hear that we provided great service to you. If you are looking to book again in the future we will be happy to assist you in your reservation! Please give us a call directly for any further assistance. Thank you so much for taking the time to share about stay.

Andria Keelin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Amarillo hotels
7.6 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#4 of 69 in Amarillo
4.5 of 5 stars 498 reviews
1.7 mi away
Ashmore Inn & Suites
Ashmore Inn & Suites
#22 of 69 in Amarillo
4.0 of 5 stars 267 reviews
8.6 mi away
Holiday Inn Express & Suites Amarillo West
Show Prices
Show Prices
Show Prices
8.8 mi away
Drury Inn & Suites Amarillo
8.9 mi away
Country Inn & Suites By Carlson, Amarillo I-40 West
2.0 mi away
Microtel Inn & Suites by Wyndham Amarillo
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Santa Fe

Address: 4600 I-40 East, Amarillo, TX 79103
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Santa Fe 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Travelocity, Orbitz, Booking.com, Odigeo, Priceline and Hotels.com so you can book your BEST WESTERN Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Santa Fe Hotel Amarillo
Amarillo Best Western
Best Western Hotel Amarillo
Best Western Amarillo

Owners: What's your side of the story?

If you own or manage BEST WESTERN Santa Fe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.