This hotel is right off the freeway and I arrived as as a walk-in guest around 9pm or so. The woman at the front desk was very friendly and got me checked in quickly. I was in a non-smoking room (which thankfully didn't smell like smoke or fake cover-up scents) which was in a hallway next to a smoking hallway. The smoke was pretty much contained to the smoking section. The room was clean, with two queen beds. The beds were a tad hard for my taste, but otherwise nice. The curtains had some holes which looked like burn marks. The bathroom was large and had a WONDERFUL shower head. I'm not sure if all the rooms have as little soundproofing as mine did, or if it was due to the connecting door, but I could hear every word from the TV next door. Thankfully, they turned it down about 10:30pm. In the morning, I went down to the free breakfast and was severely disappointed. The only thing I ate was the pancakes (which I'm pretty sure were the prepackaged/frozen kind) and the apple juice. The meat looked like roadkill - greasy and simply unappetizing. There was gravy but no biscuits, Eggs and some strange potatoes were the rest of the hot items. Everything else was your standard prepackaged cold items.
Customer Service: 5 stars
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- Also Known As:
- Best Western Santa Fe Hotel Amarillo
- Amarillo Best Western
- Best Western Hotel Amarillo
- Best Western Amarillo