I would not EVER stay at this hotel again. We checked in late and were very tired after 15 hrs on the rd. They gave us a second floor room even though my husband is disabled. We were so tired that we took it. The carpets had only been vacuumed down the center, there was potato chips on the bathroom floor. Still this we were not pleased with but overlooked. When we went to put our daughter into bed and there was a 3 feet long by 7 inch wide human feces streak on the bed ENOUGH was ENOUGH.. I called downstairs and they moved us to a non smoking room. This room was cleaned much better and was also on the first floor. I waited until Monday to call and talk to a manager about this situation as it was a holiday weekend. When I called on Monday I was told there was no manager there and they didn't know when he would be coming in as they were trying to reach him as well and he wasn't answering the phone. Well here it is 9 days later and after leaving my name and number I can't even get a manager to call me back. How professional is that? I STILL want a call back from this manager and do not feel that this is too much to ask. This place is a DUMP... Do not stay here!!!
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- Also Known As:
- Quality Inn East Hotel Amarillo
- Quality Inn Amarillo
- Amarillo Quality Inn