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Fifth Season Inn & Suites: Traveler Reviews


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Traveler Reviews

73% Do not recommend
2.0 of 5 stars 38 reviews
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The 1st 4 seasons are winter, spring, fall & summer. The FIFTH is discontent!

Fifth Season Inn & Suites

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1 of 5 stars
sarathena 14 contributions
Phoenix, Arizona
Mar 25, 2008 | Trip type: Friends getaway
40/40 found this review helpful

Holy Dinah, this place is a mess. From the surly front desk employee who visibly resented telling us the elevator location to the nonexistent bellman (yet three unoccupied bell carts littering the entryway), we knew we were off to a rough start.

The atrium lobby looks like a nightmare comprised of hotel decorating remnants. Not to be outdone, the rooms have a threatening bordello feel, with tassled swag upon tassled swag. I could imagine the prostitutes who breathed their last in those rooms, looking at those swags before they perished.

The carpets? Stained with what looked like blood. The walls? Covered in crayon scribbles AND mysterious body fluids, most likely of the booger variety. The pillows? Thin and desolate, like packets of grief. And when we attempted to phone for extra pillows, we found that the phone did not work and was missing every indication whatesoever of each button's purpose.

So we used our cell phone to call the front desk to request additional pillows. When we told Curtis that our phone was not operational, he verbally shrugged and mumbled something incoherent. And as for the pillows? They were all out. A hotel. A hotel not at full occupancy. Out of pillows.

The next morning, we enjoyed the bathroom, with its odd dichotomy of pretty granite and what appeared to be feces-stained tub surface.

And those swags, the ones covering the windows that looked out on the exterior? Thank God they were black-out swags, for they hid the horrifying vista of a) filthy, filthy windows, and b) rows of abandoned and possibly hobo-occupied trailers.

Not to be outdone by its other failing counterparts, the safety lock on our room was broken.

Needless to say, we didn't sample the breakfast buffet.

The accommodations were not worth the price.... although our subsequent stories are definitely worth $80.

Stay here at your own risk! Or BYOC (corpse) to hide beneath the bed. No one will notice, I promise.

  • Liked — The quick checkout as it enabled us to flee the premises
  • Disliked — The entire experience minus the quick checkout
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since March 29, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from TexasTallboy1, manager
(Management representative)
Jun 10, 2008
The hotel definitely apologizes about stay that they encountered. This is not normal. The hotel has already repainted the crayon and made sure all the walls are clean. Red Koolaid just doesn't come out of yellow carpet. I am not sure what the other pictures entail...phone works, safety latch was not broken, and furnishings are higher quality than most hotels. Not sure about bathroom comment - They enjoyed it, but then didn't??? I believe that if the hotel was this bad, they would have stayed somewhere else. Everyone has freedom of choice. They could have even switched rooms if needed and we also have maintenance on property. There are three pillows per bed. If the hotel is out of pillows. we are out of pillows.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
I wish I knew more...

Fifth Season Inn & Suites

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2 of 5 stars
TexasMountainman 1 contribution
Texas
Jan 23, 2008 | Trip type: Business, Solo travel
9/9 found this review helpful

Rooms were ok.
Blood on sheets, bathroom is worn, poorly maintained, patchwork done poorly.
Very loud, for people who go to bed early.
Late night staff is busy sleeping in the back room.

  • Liked — Location
  • Disliked — cleanliness, loud...
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since January 23, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Great pool scene, Families with teenagers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
It is two hotels in one, that is why the different experiences

Fifth Season Inn & Suites

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1 of 5 stars
michnjerry 4 contributions
Decatur, AR
Jan 18, 2008 | Trip type: Couples
16/16 found this review helpful

We had a relative in the hospital with emergency open heart surgery. We stopped at rest stops and got a directory. This hotel was close to the hospital and cheap. We saw a great hotel when we pulled up. Went into a beautiful lobby. Lots of chandeliers, fancy floors, carved wood. Attentive staff. State of the art check in. Marble topped counters. BEAUTIFUL.

What a laugh. The reason the reviews for this are so mixed is that the front versus the back of the hotel are like 5 star attached to 1/2 star hotels. The front was newly renovated. Atrium, pool, dining area, glass elevators.

But turn in your cute coupon for a decent rate and they put you in the back. First room was an upper floor. Air didn't work. No remote for the tv. To get to the front desk to tell them you had to go through a cave like dark area that stunk BADLY of mold and something worse that connects the two parts of the hotel. Seemed to be bare concrete walls and it was cold and nasty. Told the desk and they said there were no more of the cheap rooms with two beds, how bout a fancy one for 3 times the price. I said no. So he asked how bout a cheap one with one bed. I agreed. Pick it all up and go through the nasty hall and move to a lower level. That room stunk so bad I couldn't breath. It had a remote though. But no way could I sleep there. So I went back through the nasty hall to the desk and told them no way. So I got yet another room. Smelled, but endurable. Door outside and one to the inside hall. The one to the outside was barely standing and a 100 pound woman leaning hard on the door outside could have come in the room with it double locked. Air barely worked, no remote. Smelled mildewy - but not like rotting corpses like the other one. Stayed one night and left. Oh, and there is apparently only one ice machine for several floors, although you can see where they SHOULD be. Thin towels, stained sheets, holes in carpet, curtains barely hanging on and every inch of the back of the hotel stinks - mildew, mold, rotting bodies, nasty unbathed bodies, paint (unbearable in staircase), glue (?), and I cannot even imagine a few.

So it seems to be almost a bait and switch type thing. Advertise a great price, but you won't want the room in the old unrenovated part. So you ask for something endurable and you pay a huge price difference to move to the front part.

The "average" price was something like $78, that is because the back rooms go for $30 - 40 and the others go for $150 +. And there are more cheap rooms, so it probably averages pretty cheap. And if you stay in front, you have it made - but the back was the worst hotel I was ever in. And the ripoff advertising should be illegal.

Two hotels. But you are better off to pick one that cares about all their rooms, and all their guests - not just the ones in the front..

  • Liked — Beautiful lobby - but it hides the truth.
  • Disliked — Bait and switch tactics - reasonable rooms were unbearable, so you pay more to endure.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 18, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Great pool scene, Families with teenagers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
i loved the hotel

Fifth Season Inn & Suites

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5 of 5 stars
michelentx35 1 contribution
tx
Jan 16, 2008 | Trip type: Family
1/11 found this review helpful

i stayed at the hotel for new years eve it was very nice, the staff was very helpful my room was very nice.. the staff wente out of their way to make our stay pleasant. they have a very nice news years party i would stay there agn

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since January 16, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not A Friendly Place

Fifth Season Inn & Suites

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1 of 5 stars
communications19 1 contribution
MN
Jan 14, 2008
6/8 found this review helpful

This hotel is more out to protect their employees then the saftey of their guest.

Not a freindly place to stay.

  • Date of stay January 2007
  • Member since January 14, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Fifth Season Inn & Suites Address

6801 West Interstate 40, Amarillo, TX 79106