Stepped outside for a brief smoke at the gazebo. Keypad one of three that didn't work. Had to walk around the entire complex to the main entrance where lo and behold it didn't work there either. Had to pick up the wall phone,tell the clerk who I was before she would come and manually unlock the door. My key card was not deactivated as it worked to get in my room. Come on comfort suites. There wasn't much comfort for Me on this stay. Also manager needs to instruct the front desk staff that the guest in front of them is the priority not the phone. Either let it ring or put the call on hold !!!
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