We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous Staff” 5 of 5 stars
Review of Hampton Inn & Suites Amarillo West

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hampton Inn & Suites Amarillo West to your Saves list
Hampton Inn & Suites Amarillo West
2.5 of 5 Hotel   |   6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #13 of 69 Hotels in Amarillo
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous Staff”
5 of 5 stars Reviewed May 12, 2014

We stayed at the Amarillo Hampton for a funeral. The staff was amazing, giving us rooms next to each other and even giving each of us a sympathy card. The kindness and extra effort by this staff was outstanding and much appreciated.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
Thank juliew281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, May 14, 2014
Julie, thank you for your review. We are pleased that we could accommodate you and your family in your time of need. I will make sure my staff knows how much you appreciated their actions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

272 reviews from our community

Traveler rating
Traveler type
Time of year
Language
Albuquerque, New Mexico
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 8, 2014

I was traveling between Dallas and Albuquerque and this was about half way. It was my first time in this facility but I'm a regular customer of Hampton Inns. I just needed a comfortable place to spend one night. This location met my expectations for the Hampton chain. It is right next to I-40 but far enough back so that freeway noise was not a problem. There are many restaurants within walking distance. My only problem during this stay was that the toilet in my room (345) was not secure to the floor. It would rock when used and that was disconcerting. I mentioned this to the staff when I checked out. I don't know if it was fixed. I wonder how things like this go unnoticed by the cleaning and maintenance staff. Why do they rely on their customers to make these inspections so that the problems can get repaired? Another continuing issue I have with all Hampton Inns is their mediocre breakfasts. They call it a hot breakfast but it consists of powdered, reconstituted eggs and frozen breakfast meats. I usually don't partake of this service. I wish Hampton would just give up on the breakfast service and charge a little less.

Room Tip: Don't be close to the elevator. This was the most noisy elevator I've ever encountered in a...
See more room tips
  • Stayed May 2014, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank RolandFinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, May 9, 2014
Thank you for your review. We are please we met your expectations. I apologize for your disappointment in Hampton’s breakfast selection. The brand is constantly working to improve all aspects of the guests stay and feedback from guests like you help Hampton advance their product. In December 2013, Hampton hotels rolled out improvements to many of their breakfast items and the feedback has been great! I understand that finding an issue with your toilet was frustrating. Thank you for reporting it to us. It was promptly corrected. Our housekeeping and maintenance team work hard to make sure each guests room is like a home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, United States
1 review
5 of 5 stars Reviewed April 21, 2014

This was a very clean facility. The breakfast was great and the room was comfortable. Internet connected easily and the business center was in good order as well. Easy to find, right off of I-40. I would recommend this to anyone who has to stay in Amarillo.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
Thank John A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, April 23, 2014
Thank you for your review John. We are happy you enjoyed your stay with us and hope to see you again on your next trip to Amarillo!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Bay, Florida
Level Contributor
113 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed April 18, 2014 via mobile

Traveling with my daughter and we stopped here for just an over night stay but was very pleased. Clean, comfortable, and safe. Beautiful room with very comfortable beds and a great shower. Cleaners need to look up once in awhile big spider web in the top corner of the bathroom. I will probably stay at holiday inn express in the future though I have been a loyal HAmpton inn customer.

Stayed February 2014, traveled with family
Helpful?
Thank Missmymts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, April 21, 2014
Thank you for your review. We are pleased you enjoyed your stay! I will make sure to let our housekeeping team know about the high dust you experienced. I apologize you found dust in your room; our goal is to make sure every guest has a clean comfortable room from top to bottom. We hope to see you again in the future so you can see how we are continually improving our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesex, North Carolina, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 15, 2014

I will be completely honest and start by saying that I usually frequent Starwood Hotels and I could not find a Sheraton near where I was going to be in Texas. The property was clean and the front desk associates were very nice, however, the room did not meet my expectations. I reserved a suite and apparently if a couch is in your room that qualifies as a suite. I would normally expect to find a bottle of water somewhere in the room but the amenities were limited to coffee and 2 paper cups. The room noise directly above us was so bad that my husband had to call the front desk sometime between 11 and midnight to complain, which is not something that we normally do. It has to be pretty loud for me to make a call. If you are traveling along I40 and need a place to sleep for a few hours it will serve that purpose just fine, and if you like it quiet get a room on the 3rd floor so no one is walking over you all during the night.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Lynn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, April 16, 2014
Lynn, Thank you for reviewing your recent stay with us. On behalf of the staff at the Hampton Inn & Suites Amarillo, I would like to apologize. Our suites are one room suites with a seating area and a wet bar. While we do not offer complimentary bottles of water in rooms, we do have a complimentary beverage for our guests in the lobby (various flavors of fruit infused water or lemonade). We also have cold bottles of water at the desk. Our guest’s satisfaction is our number 1 priority and we regret that we were unable to meet your expectations. Our staff takes noise complaints very seriously and acts as quickly as possible to resolve any issues. We hope that on your next trip to the area you will stay again so we can show you our dedication to our guests 100% satisfaction!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 9, 2014

The hotel is very well kept, and the breakfast excellent. BUT... don't take the room on the back side of the elevator! This review must have two hundred characters minimum, so I am typing meaningless words to reach the magic two hundred.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
Thank 583grege
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, April 14, 2014
Thank you for your review and tips for other travelers. When making reservations you may request high floor, low floor, near elevator, or away from elevator as well as many other options. We try very hard to meet all of our guest’s requests, however requests are not guaranteed. Providing your preferences in your reservation helps us know the best room available for you. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanger, United States
1 review
5 of 5 stars Reviewed April 8, 2014

Stayed here on the last night of our Spring Break trip in 2014, hotel was either new, or freshly remodeled. Did not use the pool/spa, but the room was excellent and the breakfast was top notch as well. Will definitely stay here again if the need arises.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
Thank Stanson Otto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, April 9, 2014
Thank you, Stanson, for your review! We are pleased you and your family enjoyed our newly renovated hotel. We have completed updates to our guest rooms and bathrooms, corridors, fitness center, and meeting room. In the coming months we are continuing to improve the hotel by painting the exterior of the building and making upgrades to our indoor pool and spa. We hope to see you again when your travels bring you to Amarillo!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Amarillo hotels
1.1 mi away
Holiday Inn Express & Suites Amarillo West
0.1 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#5 of 69 in Amarillo
4.5 of 5 stars 543 reviews
1.2 mi away
Drury Inn & Suites Amarillo
Show Prices
Show Prices
Show Prices
1.4 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#9 of 69 in Amarillo
4.0 of 5 stars 286 reviews
0.9 mi away
Home2 Suites By Hilton Amarillo
1.5 mi away
Hilton Garden Inn Amarillo
Hilton Garden Inn Amarillo
#14 of 69 in Amarillo
4.0 of 5 stars 378 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Amarillo West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Amarillo West

Address: 6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Amarillo
#11 Family Hotel in Amarillo
#12 Business Hotel in Amarillo
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Hampton Inn & Suites Amarillo West 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
We know after a long day of travel you want to relax and appreciate our hospitality. Enjoy our heated indoor pool and relax in hot tub. Stay energized in our fitness center or get connected in our business center. Start your day off right with a complimentary hot breakfast, and before you hit the road grab a snack from our market. You will love our convenient location near Interstate 40, the medical and shopping districts, and you can travel anywhere in Amarillo within 15 minutes! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Priceline, Orbitz, Hotwire, Hotels.com, Odigeo and Travelocity so you can book your Hampton Inn & Suites Amarillo West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Amarillo/West Hotel Amarillo
Hampton Inn And Suites Amarillo/West
Hampton Inn Amarillo
Hampton Inn Hotel Amarillo
Amarillo Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing