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“Nice stopover on road trip” 4 of 5 stars
Review of Hampton Inn & Suites Amarillo West

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Hampton Inn & Suites Amarillo West
2.5 of 5 Hotel   |   6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)   |  
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Hotel amenities
Special Offer
Weekend Getaway
Ranked #15 of 69 Hotels in Amarillo
Certificate of Excellence 2014
Springdale, Arkansas
Top Contributor
139 reviews 139 reviews
29 hotel reviews
Reviews in 47 cities Reviews in 47 cities
55 helpful votes 55 helpful votes
“Nice stopover on road trip”
4 of 5 stars Reviewed October 22, 2013 via mobile

During this most recent 2400 mile trip we stopped at several Hampton properties and all were good but the room we had here was the nicest. The room layout while similar to others the arranged was better. The counter and sink area was nicely laid out. All staff at others were good but their front desk took it to another level of friendly customer service. We slept well as always. This was the first time we took one of their travel breakfast bags as we wanted an early start and enjoyed the variety. All in all I would highly recommend.

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, October 23, 2013
Thank you for your review. We are pleased you enjoyed your recent stay at the Hampton Inn & Suites Amarillo. I will be passing your comments on to our staff. We hope to see you again during your next trip through Amarillo.
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192 reviews from our community

Traveler rating
    73
    64
    25
    16
    14
See reviews for
64
63
14
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
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English first
Pueblo, Colorado
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 18, 2013 via mobile

Excellent check in staff. Very helpful finding a restaurant nearby. No surprises at the hotel. Typical Hampton Quality. A bit hard to find but great nights sleep. Room was spotless. Kudos to the staff..

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, October 21, 2013
Thank you for your review! We appreciate your feedback and are pleased you enjoyed your recent stay. We hope to see you again the next time you are travelling through Amarillo!
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Texas
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 16, 2013

During reviews of my previous stays I mentioned that you had to look hard to see the small sign but no more. When I stayed this time I was pleased to see the large, standard-sized sign up high and very visible.

The hotel was typical Hampton (that's better than average for interstate hotels). There was a different lady helping at breakfast and she was friendly, engaging and helpful.

I will agree with another reviewer who mentioned the cattle feed lot odor. This was the first time I have noticed it but it was definitely strong. There's nothing the hotel can do about that but just be aware. The feed lot is MILES away but if the wind is from the west, I guess it's not far enough away. There was NO odor inside the hotel; - just in the parking lot.

I have stayed here a few times and can recommend it.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, October 17, 2013
Thank you for your review. Our new sign is just one of many changes coming to the Hampton Inn & Suites Amarillo. We will be starting renovations soon and look forward to the positive changes we will be making.
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Houston, Texas
Top Contributor
197 reviews 197 reviews
56 hotel reviews
Reviews in 73 cities Reviews in 73 cities
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed October 13, 2013

This property was up to par by usual Hilton stays, but when you go outside, the smell of fresh cattle crap is everywhere. and I mean string. Evidently the smell comes from Hereford, TX which is a small town to the west that is a huge cattle feed lot. One would think that you would place a property on the East end of town or somewhere with a wind break, but I guess not. The property was ok, price was good and the staff was friendly. Good parking and nearby to the better places to eat in town. But everywhere you go in the West side of town makes any other good experience with a restaurant or hotel meaningless because you want to barf when going outdoors.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, October 14, 2013
Thank you for your review of your recent stay. We are pleased you enjoyed the hotel. We apologize for the cattle odor you noted in your review. As the locals call it, “the smell of money” is an issue sometimes in Amarillo. We do hope we can accommodate you the next time you are travelling through Amarillo.
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Amarillo, United States
1 review
4 of 5 stars Reviewed October 3, 2013

Needs better check in services for hhonors members so we do not have to go through all the stresses. I mean you could have pre paod services at least for the hhonors members. Reason being is yes we do get better incentives but do we really get better service like you present it as.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, October 4, 2013
Thank you for your review of the Hampton Inn & Suites Amarillo West. I apologize you were not pleased with our HHonors check in. We try to have the keys ready for our Hilton Honors members in order to expedite the process, however we cannot physically check in a reservation until a guest is present. This allows us to make sure our guests have the credit card they wish to be charged on file. It also gives us the opportunity to make sure your reservation was booked correctly and we are accommodating all of your needs. I will brain storm with our management team to try to develop a quicker check in process for our HHonors members. We value your opinion as one of our most important guests. Thank you.
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Fort Smith, United States
1 review
5 of 5 stars Reviewed September 26, 2013

Staff was professional and helpful. Everything was clean and well appointed. We particularly liked the complimentary breakfast and the personable and very helpful lady that tended to the breakfast. Will stay here again when in the area.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, October 4, 2013
Thank you for your review of your recent stay at the Hampton Inn & Suites Amarillo West. I will relay your comments to our staff, including our breakfast hostess Sherry. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leander, United States
1 review
4 of 5 stars Reviewed September 21, 2013

The hotel lobby was very nice, the staff was very friendly, and the hotel was located near the hospital and highway which made it easily accessible to restaurants and the airport. I would recommend this hotel to anyone traveling to Amarillo on business or for pleasure.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, September 23, 2013
Thank you for your review of the Hampton Inn & Suites Amarillo. We are happy you enjoyed your recent stay with us. We are continuing to improve our hotel and will begin renovations on our guest rooms and public areas soon. We hope you will stay again so you can see our dedication to providing the best stay in Amarillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Amarillo West

Address: 6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Amarillo
#16 Business Hotel in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Amarillo West 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
We know after a long day of travel you want to relax and appreciate our hospitality. Enjoy our heated indoor pool and relax in hot tub. Stay energized in our fitness center or get connected in our business center. Start your day off right with a complimentary hot breakfast, and before you hit the road grab a snack from our market. You will love our convenient location near Interstate 40, the medical and shopping districts, and you can travel anywhere in Amarillo within 15 minutes! ... more   less 
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Also Known As:
Hampton Inn And Suites Amarillo/West
Hampton Inn & Suites Amarillo/West Hotel Amarillo
Hampton Inn Amarillo
Hampton Inn Hotel Amarillo
Amarillo Hampton Inn

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