We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good night stop when on long trip” 4 of 5 stars
Review of Hampton Inn & Suites Amarillo West

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hampton Inn & Suites Amarillo West to your Saves list
Hampton Inn & Suites Amarillo West
2.5 of 5 Hotel   |   6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Weekend Getaway
Ranked #15 of 69 Hotels in Amarillo
Certificate of Excellence 2014
Flagstaff, Arizona
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Good night stop when on long trip”
4 of 5 stars Reviewed March 26, 2012

Checkin/checkout was excesmooth and easyllent, hotel is aging but very acceptable a little noisy from some late revellers but that is to be expected and would not deter us from staying again, local dining info very good. All staff we spoke to were more than helpful. Only complaint poorlpoor directions when travelling Hwy 40 West

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

192 reviews from our community

Traveler rating
    73
    64
    25
    16
    14
See reviews for
64
63
14
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Houston, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 4, 2012

We showed up to the hotel and, despite having faxed in our credit card authorization days in advance, were told that they gave our room to someone else and had no available rooms. After talking to them for 20 or so minutes, they told us that they actually did have a room magically available. The room smelled like sewage and appeared to have significant water damage, which is probably why the hotel employees later told us that they weren't actually allowed to rent out the room. I would never advise anyone to stay here - by far the worst experience I've had at any hotel. Also, the service was very poor and the employees were unhelpful.

  • Stayed March 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicagoland
Top Contributor
83 reviews 83 reviews
47 hotel reviews
Reviews in 49 cities Reviews in 49 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 27, 2012

It was our fist time staying in Amarillo during our travels because we normally stay in Santa Rosa, NM instead but this time were too tired to get that far on our drive from Chicago to Phoenix. The breakfast was good (but not excellent) and the hotel is older but we got exactly what we wanted and expected which was a good night sleep in a quiet room. Being Hilton Gold, we had water and a snack waiting in the room for us so that was nice. We would stay again.

Room Tip: High floor away from elevator.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles County
Top Contributor
85 reviews 85 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 23, 2012

Have stayed here a couple of times during my drive through the area. The room was extremely noisy, sounded like a broken exhaust fan in the bathroom, even with door closed still was loud. Called maintence they showed up and said there was nothing they could do about it. Talked to another guest they said they had the same problem with their room. The room was located on the 3rd floor.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O'Fallon, Missouri
Top Contributor
56 reviews 56 reviews
39 hotel reviews
Reviews in 42 cities Reviews in 42 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 11, 2012

While the room was clean and the pool area was nice there were some signs that this is a busy property. The carpets weren't quite as clean as I usually see in a Hampton, the parking area wasn't quite as tidy and aesthetically pleasing as a typical Hampton - Just little things. On the plus side they did have a free manager's reception with chicken Alfredo for dinner.

  • Stayed October 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san angelo
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 14, 2011

I orginally Pre-Advanced Booked two different weekends in August 2011 at this Amarillo West Location. I arrived for the first weekend to stay and I had booked two queen beds, due to the fact I was traveling with 2 other people. When we entered our room it was 1 king bed so they said they were kind enought to provide me a roll out bed(how nice). Breakfast was good and the front desk help was nice on that stay. On the following weekend I returned to stay the front desk swiped my card and charged me for the room(remember I stated that I Pre-Advanced Booked) for that stay. The room this time did have two queen beds and breakfast was good. Now here is the messed up part of this story. It is now December 2011 to date that double charged for my room and now for some reason between the 8 different phone calls to "Customer Service" and the hotel no one seems to figure out how to return my money for double charging me. I have been very polite with everyone I speak with, but today I was accused by "Customer Service Rep Veronica" that I'm a liar because I don't recieved bank statements from my bank "some of us call this going green" its all online Miss Veronica. I have sent them receipts, snap shots of online statements and spoke to 8 different reps. What is wrong with this picture? Can't you just see where you charged me twice for one stay and make the correction. Oh no we can't do that sir. On top of that the manager at the hotel will pass the phone off to the front desk help as opposed to addressing this issue and moving on. I have lost much intrest in this hotel and corporation. To let you know that I stay in hotels approximately 90 days out of the year and this is the first. Ok, I'm done ranting about this but still no compliance yet....

Room Tip: Different Hotel
See more room tips
  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 22, 2011

Parking lot not well lit. Front desk clerk announced my room # with 2 gentlemen near by - within hearing distance. We are Hilton Honors members so we choose Hilton brands when we can. This Hampton was less than I expected.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hampton Inn & Suites Amarillo West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Amarillo West

Address: 6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Amarillo
#16 Business Hotel in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Amarillo West 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
We know after a long day of travel you want to relax and appreciate our hospitality. Enjoy our heated indoor pool and relax in hot tub. Stay energized in our fitness center or get connected in our business center. Start your day off right with a complimentary hot breakfast, and before you hit the road grab a snack from our market. You will love our convenient location near Interstate 40, the medical and shopping districts, and you can travel anywhere in Amarillo within 15 minutes! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Hotels.com, Cheap Tickets, Priceline, Hilton Hotels, Odigeo, TripOnline SA and Agoda so you can book your Hampton Inn & Suites Amarillo West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Amarillo/West
Hampton Inn & Suites Amarillo/West Hotel Amarillo
Hampton Inn Amarillo
Hampton Inn Hotel Amarillo
Amarillo Hampton Inn

Owners: What's your side of the story?

If you own or manage Hampton Inn & Suites Amarillo West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.