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“Wonderful place to stay” 5 of 5 stars
Review of Holiday Inn Express & Suites Amarillo West

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Holiday Inn Express & Suites Amarillo West
2.5 of 5 Hotel   |   8330 W Amarillo Blvd, Amarillo, TX 79124   |  
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Ranked #1 of 69 Hotels in Amarillo
Philadelphia
1 review
2 helpful votes 2 helpful votes
“Wonderful place to stay”
5 of 5 stars Reviewed July 24, 2014 via mobile

I was fortunate enough to get the last room & it was truly worth it, the staff was great, the rooms were very clean & comfortable, & the breakfast was outstanding, I will stay there again when I travel that out west next time

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
    245
    63
    15
    7
    3
See reviews for
102
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
The Woodlands, Texas
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 23, 2014

We had a stop in Amarillo on our way from Houston to Santa Fe. This hotel is a very good choice for a one night stay. It's very close to the highway, it's new and the rooms a clean. There is a Saltgrass restaurant close by ( great steaks). Breakfast in the morning is not very special, but it is ok, a pancake machine, some toast and eggs.
The lady at the front desk was very friendly.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014

HI has really stepped up their product - large room, 12 foot ceilings, huge tall king bed, microwave, fridge, HD TV, 20 power outlets, automatic pancake maker for breakfast.All of it was clean, new. and fresh. Staff was friendly, efficient, and helpful. One minor quibbles was that they ask you to reuse towels, but there aren't any racks to hang them on. Another is that there are no hooks in the bathroom to hang a robe on. I'll stay here again the next time in town.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, Texas
Top Contributor
73 reviews 73 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 23, 2014

We received a friendly welcome by the staff and were very pleased with the size and amenities with our room. After a long day of travel we were not ready for the onslaught of a hotel full of softball tournament participants which dominated the property. The staff had to deal with a series of issues including mopping up the lobby area from people running back and forth from the indoor pool and the breakfast room which was almost overflowing in the morning. Unfortunately the congestion and smell coming from the breakfast room on the day of our departure caused us to skip breakfast and leave. The hotel was a good value and close to restaurants and a movie theatre.

Room Tip: Call ahead to see if any large groups are booked for the dates you are considering
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varun C, General Manager at Holiday Inn Express & Suites Amarillo West, responded to this review, July 24, 2014
Dear Traveler1948_10

Thank you for reviewing our property . We apologize about the noise issues you experienced during your stay at our hotel. During your stay we had a large group which is not a typical demographic at our hotel which led to the excess noise.

Our many apologies to you and hope you give us another chance to accommodate you in the future.

Sincerely,

Holiday Inn Express and Suites Amarillo West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
845 reviews 845 reviews
138 hotel reviews
Reviews in 197 cities Reviews in 197 cities
276 helpful votes 276 helpful votes
4 of 5 stars Reviewed July 23, 2014

Back off the expressway a bit which is actually quite nice. Hotel has installed new sensor keys which are great put it on the money clip and never have to take out of my wallet or lose it during the day as if falls out of my pocket.
Rooms are nice, new, well appointed and rather large. TV's in the bathroom are rather disturbing can't imagine the germs on the remote in there. Only complaint is when showering there are no exhaust fans in the bathroom so everything is soaked by the time you take a shower.
Plenty of parking and on the newer side of town.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inland Empire, CA
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 20, 2014

Great decor and atmosphere; Nice amenities; great staff. One of best stays on cross country trip. Nice breakfast buffet; would definitely come back. Convenient to restaurants, Target, Barnes and Noble which were nice treats after being on barren Route 66. Close to medical center.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Commerce City, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

This hotel is wonderful I been here for two weeks on a family vacation and all the staff is friendly as can be varum and Priscilla are great wonderful people very nice and sweet overall this hotel is amazing

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Amarillo West

Address: 8330 W Amarillo Blvd, Amarillo, TX 79124
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Amarillo West 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
The provided amenities and atmosphere are unmatched. Each room boasts a wet bar, refrigerator and microwave. The heated salt water pool, hot tub and smoke-free environment are just the start of the Eco friendly based hotel. The spacious Fitness Center houses a variety of equipment for your individual needs. The Business Center and Meeting Room space offer ease to the traveler. The Meeting Room is equipped with a 55 inch HD and easy plug system. ... more   less 
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