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“the best in the west” 5 of 5 stars
Review of Holiday Inn Express & Suites Amarillo West

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Holiday Inn Express & Suites Amarillo West
2.5 of 5 Hotel   |   8330 W Amarillo Blvd, Amarillo, TX 79124   |  
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Ranked #1 of 69 Hotels in Amarillo
Certificate of Excellence 2014
Pratt, Kansas
1 review
“the best in the west”
5 of 5 stars Reviewed April 7, 2013

this is one you want to go out of your way to stay @,i stayed there 3 months last year for a pipeline job.they treat you like family!! all the staff there are great people and do there jobs perfect!! verun will do everything he can to make your stay a good experiance,leena and journy and amanda will welcome you @ there free beer and snack table,i say snack table but its a full meal.the food is delivered fresh @ 5.15 from local resturants its good food not chips and peanuts. .

Room Tip: any of them
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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406 reviews from our community

Traveler rating
    288
    84
    22
    9
    3
See reviews for
120
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Port Aransas, Texas
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 30, 2013

As the other reviews say this is a very nice Holiday Inn. The staff presents a professional appearance and our room was well appointed.

We arrived on Good Friday so the Hotel was very crowed with people apparently choosing it for their family reunion/Easter Holiday. I would have like to go in the pool but it was literally elbow to elbow with parents and kids.

Like I said the Hotel is very nice.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 28, 2013 via mobile

We stayed at this hotel for one night on March 22, 2013. Amanda at the front desk was great and I had no issues checking in. The lobby looked wonderful and clean. Our room with 2 queen beds was clean and inviting. The beds were very comfortable, and the furnishings were modern and well taken care of. Although the hotel appeared to be full, we experienced no noise whatsoever. We would recommend this hotel to anyone and will definitely stay there again.

Stayed March 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 27, 2013

From the moment you enter you realize that this is not your typical Holiday Inn Express. You feels though you've stepped into a trendy New York hotel. This hotel was clean, had great spacious rooms, plus as other reviewers have stated...flat screens in the bathroom! What a treat to watch the news as your getting ready in the morning. I can't say enough wonderful things about this hotel. If you get the opportunity, STAY! It will not disappoint!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 25, 2013

I recently stayed at this hotel on my way to Santa Fe, NM. I was not really impressed since I was given a hard time at check in for my reservation. I am a priority member which was kinda disappointing. We requested blankets and they were wet. The second set of blankets given were still damp. The room was really dark and the over all hotel is dark with a modern twist. It was clean but just not impressed with the staff. I will not stay here again.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Amarillo West, responded to this review, April 10, 2013
Dear christinarn2000,

Thank you for being a Priority Club Member and leaving us feedback. Please accept my apologies for falling short of your expectations on this particular visit especially with the inconvenience experienced at check in and issues with the room. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

Thank you again for posting your comments. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Pam G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 24, 2013

Clean bed and bath area. Quiet. Firm, comfortable mattress. Ample hot breakfast. Enjoyed our 2 stays (on our way to AZ and on the way back since we liked it so much the first time). Service was consistently friendly and prompt, both over the phone and in person.

The west side of Amarillo does smell like the nearby cattle fields/lots. No noticeable smell inside.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WOODWARD
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013

I am a regular guest at this hotel. I stay here several times a month. The General Manager, Varun Chitkara, and his staff always greet me by name and go above and beyond to ensure I have a pleasant stay at their facility. First time guests are also greeted with the same welcoming and attentive attitude. I have stayed at over half a dozen hotels in the area, and this is by far my hotel of choice when staying in Amarillo, Texas. I would recommend the Holiday Inn Express & Suites Amarillo West to anyone!!!

Room Tip: All rooms are excellent and spacious!
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varun C, General Manager at Holiday Inn Express & Suites Amarillo West, responded to this review, March 21, 2013
Dear foxxden12

Thank you for choosing the Holiday Inn Express and Suites Amarillo West as your "home away from home". We know that you have a wide variety of choice here in Amarillo, and we are truly honored to be your hotel of choice. We look forward to seeing you again soon.

Warm Regards

Holiday Inn Express Amarillo West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Amarillo West

Address: 8330 W Amarillo Blvd, Amarillo, TX 79124
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Amarillo West 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
The provided amenities and atmosphere are unmatched. Each room boasts a wet bar, refrigerator and microwave. The heated salt water pool, hot tub and smoke-free environment are just the start of the Eco friendly based hotel. The spacious Fitness Center houses a variety of equipment for your individual needs. The Business Center and Meeting Room space offer ease to the traveler. The Meeting Room is equipped with a 55 inch HD and easy plug system. ... more   less 
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