We selected this hotel, because it was ranked #3 in Amarillo. The room appeared clean, but the bathroom was not. There was hair on the floor and in sink. I didn't notice until stepping out of the shower that there was something on the side of the toilet seat (it appeared to be poop). This makes me wonder if they do anything besides sweep the bathroom.
There was a group of kids running around when we checked in, and when we got into bed, the kids were still running around and we could hear them (the tv was off).
My mom stayed across the hall, and she had similar complaints about the cleanliness of her bathroom. Hers didn't have hair on the floor, but there was grass/debris behind the door.
The lady that checked us in was friendly, and made that process very easy and quick.
The breakfast was decent for a free breakfast: pancakes (although the machine was out of order that morning), cinnamon rolls, eggs, bacon, oatmeal, cereal, bagels, toast, coffee, orange juice, milk...
I did like that you had to use your key to activate the elevator. You can only travel to your room floor. That was a nice safety feature...just don't forget your key!
If it hadn't have been 10:30 at night, I would have had them move us to a different room. We definitely won't stay again at this Holiday Inn again.
- Official Description (provided by the hotel):
- The provided amenities and atmosphere are unmatched. Each room boasts a wet bar, refrigerator and microwave. The heated salt water pool, hot tub and smoke-free environment are just the start of the Eco friendly based hotel. The spacious Fitness Center houses a variety of equipment for your individual needs. The Business Center and Meeting Room space offer ease to the traveler. The Meeting Room is equipped with a 55 inch HD and easy plug system. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Orbitz, BookIt.com, TripOnline SA, Hotels.com and Expedia so you can book your Holiday Inn Express & Suites Amarillo West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.