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“The Best Stay Of All Times!” 5 of 5 stars
Review of Holiday Inn Amarillo West Medical Center

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Holiday Inn Amarillo West Medical Center
3.0 of 5 Hotel   |   8231 Amarillo Blvd West, Amarillo, TX 79124   |  
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Ranked #2 of 69 Hotels in Amarillo
Lubbock, Texas
1 review
“The Best Stay Of All Times!”
5 of 5 stars Reviewed January 15, 2013

Overall, just one of the best Hotels I have stayed in a long time and I travel all over West Texas! My company has just switched to this hotel as our host hotel. The price, great staff, clean rooms and free breakfast are things no other place in Amarillo can compare to. I love this place.....

Room Tip: Staff is one of the best I have been around in a long time...Overall knowledge for wine & spirit...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, February 2, 2013
Cody K,

We are glad to make such an impression that your company has switched over to us. We pride ourselves on guest service scores, immaculate rooms and know how important starting the day off with a nutritious breakfast is to our corporate travelers, as your busy day forces you to often have to skip lunch. Thanks again for choosing our hotel and can't wait to see you back very soon.
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360 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2013 via mobile

From the moment I walked in I was impressed. The fire place was going, there were happy people all around. There is a bar and restaurant that downstairs. My kids ate free so it was easy on my wallet and we were able to eat in our room and all of the food was delicious. There is a good size pool that is catered for kids which was nice with an employee on hand. My kids just would have been happy if it would have been open all night because of the slide, and sprayers and toys lol!! The bartender Cody was wonderful, very attentive to everyone in the bar even with it being busy. The room was amazing!!! Very clean and welcoming!!! We will definitely be staying there again!!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, January 31, 2013
Glamformoms,


We are a very kid friendly hotel and glad to hear they had a great time. Kids eat free is a great promotion we do here and glad we could help your wallet. The lifeguard is only there during slide hours, but we sure love having her to keep everyone safe. thank you so much for the review and can't wait to see you soon.
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Austin, Texas
1 review
5 of 5 stars Reviewed January 14, 2013

My wife and I decided to stay at the Holiday Inn on our way through Amarillo this month. Typically we are Hyatt people but decided to give it a shot. To our pleasure it was an absolutely fantastic stay! The hotel is very nice and the customer service was amazing. At check in the receptionist was very kind and recomended the in house restaurant. We are not very familiar with Amarillo so we decided to take her advise and give "Flame" a shot. It was great the food was exceptional and we ended up having a great conversation with Cody about wine. He is truly a shinig star there! We actually stayed an extra day and got to check out the area and came back to find that they have a great happy hour as well. Again Cody was there and greeded us by name and really showed that he loves what he does!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, January 31, 2013
Sean J,


It is great that you and your wife's first trip to Amarillo went well. Service is a key standard in this hotel and we take a lot of pride in it, so it makes us all feel warm when we read reviews like this. Our front desk agents always strive to give service like this and Cody has a extensive food and beverage background. I am glad we could make for a great stay and will hope to see you soon.
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San Antonio, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2013

I really dig this property. Who would have thought pork tamales!!! muy delicioso!!! plus the fact that my kids ate for free really made me like this place even more. Just a place we stopped through in amarillo, found it entertaining, movie theatre the same parking lot. Now as for the property itself, clean modern bathrooms (surprised), and the staff was generally helpful and courteous. Jareth in their property restaurant was top notch server, as i have been in the same industry for quite sometime, he went above and beyond as well as the Manager. Couldnt stay long enough but had to go, next time i wont hesitate to stay a lil longer, breakfast was something special. thanks guys.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, January 31, 2013
John R,

I am so happy to hear you enjoyed your stay and at the Flame restaurant, we don't have tamales often, but when we do they are a hot item. It is a Holiday Inn standard that kids eat free, I hope you were able to take them to the pool area. Thank you for the review and we hope to see you again very soon.
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1 review
5 of 5 stars Reviewed January 13, 2013 via mobile

I had my 30th birthday party this past weekend at the Holiday Inn West and I cannot say enough wonderful things about my event. The entire staff went above and beyond all expectations. My jaw dropped when i first walked into the banquet room. Cody took the ideas I had envisioned and then personally oversaw that every last detail was perfect. He even added some things that I hadn't thought of.
I had over 30 friends come to the party and they loved how fabulous everything looked and how delicious the food tasted. I felt like a princess as we danced the night away.
I highly recommend the HI West Medical Center as the site for your next party or event. They took great care in making sure that this new decade of my life started out with an amazing party.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, January 31, 2013
Gigi_m14,

Thank you so much for the wonderful feedback. We know how important a 30th birthday is and glad we could exceed your expectations on your special day. We know you have many places to choose from, thank you so much for making us your choice. Happy Birthday and hope to see you back soon.
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Houston, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 13, 2013

We were not disappointed in this hotel and will stay here again if in Amarillo. It was in a great location for us, near good restaurants and there is a huge movie theater complex just across the parking lot from the hotel. Although I did not get a chance to partake, there was a nice bar in the lobby and the hotel restaurant had a decent breakfast (although the pancakes were a little undercooked). Rooms exceptionally clean, staff was cheerful and helpful. Great decor in the lobby and in the rooms. Well done, Holiday Inn.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, January 31, 2013
Whistlersgirl,

Thank you for the feedback. We love the hotel decor as well, we feel it really sets up apart from the rest. We are considered to be in "restaurant row" of Amarillo with many great choices to choose from and having the theatre next door is a great treat for our guests. I am sorry to hear about your pancakes, that is not acceptable and I will make sure proper changes are made so it doesn't happen again. Thank you again and we hope to see you back at the hotel very soon.
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Horseshoe Bay, Texas
1 review
5 of 5 stars Reviewed January 10, 2013

I stayed at the Holiday Inn last weekend and enjoyed every minute of my stay. From the complimentary breakfast to hanging out by the fire pit on the patio for after dinner drinks, everything was terrific The hotel restaurant (Flame, I think it's the name) had great service and great food. I recommend staying at this hotel and I will be back when I go to Amarillo again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, January 31, 2013
MikeStone1980


Thank you so much for your review. The patio area is the most unutilized area of the entire hotel, yet one of my favorites. The fire pit is a great feature, we just had a party a few weeks ago and we used it to make smores for the kids. It is great to hear you had a great stay and we hope to be your hotel of choice during you next business travel to Amarillo.
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Additional Information about Holiday Inn Amarillo West Medical Center

Address: 8231 Amarillo Blvd West, Amarillo, TX 79124
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Amarillo
#2 Romantic Hotel in Amarillo
#6 Family Hotel in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Amarillo West Medical Center 3*
Number of rooms: 150
Official Description (provided by the hotel):
Welcome to Amarillo's Newest Full Service Hotel that delivers Contemporary Western Decor and the Best in Texas Hospitality. Enjoy the Panhandle's only Hotel that offers an indoor Waterslide, Heated Pool, Hot Tub and Sauna. Every room offers a microwave and refrigerator with an IPOD docking station,37" Flat Panel Televisions with over 50 HD channels, Free WIFI, and offers Free Hot Breakfast to our guests. Flame Mexican Bistro and Bar offers a "Sports" theme with all of your favorite games with multiple TVs and Home Made Authentic Mexican Cuisine. Happy Hour is every day from 5pm-7pm. Please contact hotel direct for restaurant and waterslide hours. Holiday Inn Amarillo West Medical Center is within minutes of most ALL Amarillo attractions and constructed right in the center of Restaurant Row. Enjoy a movie or shopping at The United Artist Movie Theater and Westgate Mall. Hotel offers free a free airport shuttle and transportation within a 2 mile radius. Thank you for choosing Holiday Inn Amarillo West Medical Center. ... more   less 
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Also Known As:
Holiday Inn Amarillo West Medical Hotel Amarillo

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