Amarillo, being the primary pit stop for us to the southwest, isn't exactly known for great hotels, just good ones. However, once the hotel reaches 4-5 years old, it's so run down that it's pretty much inhabitable. Also with the constant shift of development to the west, hotels that were once great on the east are now shells of a hotel (like the Raddison near the Big Texan). So this hotel, being only 1 year old and as far west as any development has happened, it was good enough for a stay, especially after a 15 hour drive.
After researching into what was the newest hotel and looking at the reviews here, we decided to call in our reservation at 3PM. The local reservation desk referred us to the national reservations for a better deal that they could not access. Considerate, yes, but after finding out that the deal was only for government employees, it seemed to be laziness in afterthought. Once we arrived, we went in and gave our confirmation number, which apparently isn't the norm; it's a plus to remember it if you want to be checked in quickly. One last note for check in: at 10PM after a 15 hour drive, the last thing you want to play is 20 questions with Regis, so if the staff can be as succinct and cordial as they can, that would be very much appreciated. Side note: They proudly display the elevators' certificates of inspection, which both happen to be two weeks expired. This is a violation of most state laws.
Our room was a big suite for $170, which isn't bad for the room that size, but given that you can get something in Vegas for a comparable price, it's a bit excessive. On top of that, the room had stained floors, small closet, remnants of a past party, tape on the smoke detectors (which in many states is a fire code violation), scuffed walls, air conditioners that don't cool below 71 degrees, and the annoying sound of the highway that can be heard throughout the room. However, the room was big (>1000sf), 1 1/2 baths with a separate shower and tub (definitely not standard in a pit stop), nice enough and clean-ish beds, and a working ceiling fan that didn't make too much noise. Also, the internet - though free - is slow enough to be comparable to AT&T's cell service.
Again, given that this was a pit stop and this was Amarillo, the Hilton Garden Inn is good enough for a good night's sleep, especially after 15 hours. The only tip would be to call in your reservation early, as most higher end hotels in Amarillo tend to fill up quickly after 6PM.
- Also Known As:
- Hilton Garden Inn Amarillo Hotel
- Hilton Garden Inn Amarillo Hotel Amarillo
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