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“Nice Place” 3 of 5 stars
Review of Baymont Inn & Suites Amarillo

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Baymont Inn & Suites Amarillo
2.5 of 5 Motel   |   3411 I-40 West, Amarillo, TX 79109 (Formerly Holiday Inn)   |  
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Stay 3, Save 20%
Ranked #42 of 66 hotels in Amarillo
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343 people have reviewed this hotel

Traveler rating
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    82
    58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • French first
  • German first
  • Spanish first
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English first
Kingman, Az
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 13, 2013

I stayed here a few times in 2004 and 2005. It was nice and a good value.They haven't put a nickel into this place since then. The hallway carpets are filthy, scuff marks on most of the doors, the bathrooms are in need of updating and the desk clerk was very complacent. She told us we were lucky to get the last room. really?

Room Tip: Avoid the ground floor. It's noisy.
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  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varsity Lakes, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 4, 2013

My boyfriend and I checked in at 3pm and were greeted by the manager on duty. He gave us the key to our room and we parked our car in the building down the back and unpacked all of our luggage and took it to our room (which was up a flight of stairs seeing as there is no elevator). We opened the door and found a dirty room with stripped sheets. We then had to carry our luggage back down stairs to our car, repack the car and go to the office to get a new room. The manager gave us a new room key and I asked whether this room was clean as I didn't want the same thing to happen. He said 'no.' I questioned why he would give us a new room that hadn't been made up. His response was that the hotel had been busy the night before and they were behind in housekeeping. I told him that that wasn't my problem and that if their check in is 3pm, then rooms should be ready by then. He sent one of the other workers to check that the room was clean for us. Luckily, it was but the manager didn't seem to very apologetic at all. In fact, when I calmly and politely told him that I found the way the situation was handled to be disappointing, his response was just 'ok... ok'. I got the feeling he just wanted to send me off to my room and not deal with me any more. When we got to our new room it was mostly clean (we did find a hair pin and receipt on the carpet) but the wifi didn't work at all during our stay. The breakfast was adequate but the 'hot' breakfast didn't look too appetizing. Something was cooking in the microwave for 30mins so who knows what that could've been.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2013

Long drive to Albuquerque for daughters wedding made it as far as Amarillo. Stopped at the Baymont very tired. Front desk person not the friendliest. but I was able to get a room and was happy with that. Turned out not a bad stop. Room was clean, bed comfortable and the breakfast was hot and good as well as the dining area clean. The day staff were very friendy. All in all it was a short but good stay.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Amarillo

Address: 3411 I-40 West, Amarillo, TX 79109 (Formerly Holiday Inn)
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #42 of 66 hotels in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Amarillo 2.5*
Official Description (provided by the hotel):
Near Downtown Amarillo and Restaurants Located near downtown Amarillo, Baymont Inn & Suites Amarillo hotel combines the best of convenient travel and Texas hospitality. Begin your day with hot free breakfast, then get a workout in the gym or sunny outdoor pool.Our Amarillo hotel offers easy access to local attractions and organizations like Palo Duro Canyon, Bell Helicopter and Texas Tech University Health Sciences Center. We are located near the Amarillo Civic Center and Globe-News Center. We are a pet-friendly hotel. Baymont Inn & Suites Amarillo hotel is close to dozens of attractions. Soak up our Western heritage at the American Quarter Horse Association Hall of Fame and Museum, Old West Stables, Palo Duro Canyon State Park and more. Enjoy the local cultural exhibits at the Amarillo Botanical Gardens and Amarillo Museum of Art, or take in the sounds of the Amarillo Symphony. If family fun is on the agenda, try the Amarillo Zoo, Splash Amarillo Waterpark, Wonderland amusement park or Wolflin Square and Village. ... more   less 
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Also Known As:
Baymont Inn And Suites Amarillo
Baymont Inn & Suites Amarillo Hotel Amarillo
Baymont Inn Amarillo
Amarillo Baymont Inn

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