Room was horrible! Holes in walls, stains on carpets and curtains, shower/bath did not even work. Sheets had small holes, carpet pad exposed by the bathroom. Vanity light would flash like a strobe the entire time it was on. Staff refused a refund. We were charged more than the ad price on freeway. My credit card was swiped over a square unit on a cell phone. All around bad experience! Manager was not allowed to even tell us the owners name and info. We were able to google it and call him anyway. He was more concerned how we got his # than the issues in his hotel. He told me I was not handling the situation properly and should've accepted keys to another room for a shower instead of requesting a refund. Never stay here!
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- Also Known As:
- Americas Best Value Inn Amarillo