We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The worst hotel ever!” 1 of 5 stars
Review of Knights Inn Amarillo Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Knights Inn Amarillo Airport to your Saves list
Knights Inn Amarillo Airport
1.5 of 5 Hotel   |   1803 S Lakeside Dr, Amarillo, TX 79118 (Formerly Americas Best Value Inn & Suites- Amarillo Airport)   |  
Hotel amenities
Ranked #58 of 69 Hotels in Amarillo
1 review
1 helpful vote 1 helpful vote
“The worst hotel ever!”
1 of 5 stars Reviewed November 11, 2014

Room was horrible! Holes in walls, stains on carpets and curtains, shower/bath did not even work. Sheets had small holes, carpet pad exposed by the bathroom. Vanity light would flash like a strobe the entire time it was on. Staff refused a refund. We were charged more than the ad price on freeway. My credit card was swiped over a square unit on a cell phone. All around bad experience! Manager was not allowed to even tell us the owners name and info. We were able to google it and call him anyway. He was more concerned how we got his # than the issues in his hotel. He told me I was not handling the situation properly and should've accepted keys to another room for a shower instead of requesting a refund. Never stay here!

  • Stayed November 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

32 reviews from our community

Traveler rating
    3
    0
    5
    3
    21
See reviews for
7
4
8
9
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Any
English first
Merrillville, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 6, 2014

I went in with a Coupon for 39.99 and all I asked he clerk was for a clean room and no bugs....He proceeded to tell me that if I wanted a guaranteed Newly Remodeled Room it was going to cost 59.99 but he can give it to me for 54.99 plus tax. I paid it...he gave us room 202, we walked in and it looked like the bed wasn't made and that someone had done something disgusting on the little couch..So we went back to the Front Desk and the Clerk gave us another room and stated this was much nicer. Room 112 and that's when it started we came in there was no safety lock on the door, there was hair in the Tub, as I was checking the beds a Cockroach was on the table by my phone. I looked up and wallpaper was coming off and that was it. I took pictures and proceeded once again to go to the Front Office and asked for a Refund..The Clerk stated that they DON'T GIVE REFUNDS, and as I explaned to him that room was occupied with Cockroaches and he said thats not such a Big Roach..Needless to say I checked out..Never even spent the night and was charged 63.24 What a sad excuse for a chain Hotel...You would think that Wyndham Hotel Group would want to make sure their Franchisee kept up their good name...Please Condemn this place..

Room Tip: Don't stay there..
See more room tips
  • Stayed November 2014, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 28, 2014 via mobile

Filthy room, holes in wall around electric in sink area, mold on outlets and wall, floor uneven, hole in celing, bad patch job where ceiling obviously caved and room was flooded, unsafe electrical, stayed awake all night in fear of fire! Will be calling fire and health departments! Upstairs rooms must be worse as stairs were boarded off. Disgusting and unsafe!!

  • Stayed August 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Knights Inn Amarillo Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Knights Inn Amarillo Airport

Address: 1803 S Lakeside Dr, Amarillo, TX 79118 (Formerly Americas Best Value Inn & Suites- Amarillo Airport)
Location: United States > Texas > Amarillo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Amarillo Airport 1.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Hotels.com, Odigeo and Tingo so you can book your Knights Inn Amarillo Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Americas Best Value Inn Amarillo

Owners: What's your side of the story?

If you own or manage Knights Inn Amarillo Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.