I made a reservation and paid before checking out the room first. It was filthy. The phone, front door, air conditioning unit looked like it had never been cleaned. The front door opened when not locked with the dead bolt. The shower looked like it had rust or mold on it. There was food from a guest before me in the trashcan. The pillow was so dirty it was brown. When I spoke with the front desk and went to speak with her I asked "Would you sleep on this?" She said "I would if it had a pillow case on it." Finally she agreed to replace it with 2 small clean pillows. The linens were quite old and used. The blanket seemed at least 20 years old. I was so uncomfortable there I couldn't sleep or wait for the morning to leave.
When calling the manager later he said we could have a discount next time we stayed. I found that completely unacceptable. Some Motel 6's are very clean and nice THIS was not one of them!
- Official Description (provided by the hotel):
- Welcome to Motel 6 Amarillo - West in Amarillo, TexasAll rooms at this Motel 6 include 32" LCD TV with AV connection for gaming, Free Wi-Fi, bathroom with granite countertops and a raised wash basin, wood-effect flooring. This property has 50 plus channel line up including 5 Showtime movie channel and 3 spanish channel with NFL network. ... more less
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