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“Great place to stay!” 5 of 5 stars
Review of Comfort Inn & Suites Amarillo

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Comfort Inn & Suites Amarillo
2.5 of 5 Hotel   |   2101 I-40 East, Amarillo, TX 79102   |  
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Ranked #21 of 69 Hotels in Amarillo
Amarillo, Texas
1 review
“Great place to stay!”
5 of 5 stars Reviewed October 3, 2012

Had friends in town for business, they stayed here through the weekend. Overall very nice experience, and friendly people. Nice clean heated pool and spa, and drinks ultra lounge bar inside the hotel! Highly recommended!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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132 reviews from our community

Traveler rating
    54
    34
    18
    14
    12
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Washington, DC
Top Contributor
369 reviews 369 reviews
37 hotel reviews
Reviews in 111 cities Reviews in 111 cities
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed October 2, 2012

I am angry about this place. The room was okay, I admit. But that wasn't the issue.

When you check in and initial the sheet, there's a charge that you are asked to approved that is described as an "optional" charge for the room safe. Anyone ever here of someone willingly paying an optional charge like that? It's just a way for them to milk an extra buck fifty a day from tired guests who have been programed to sign and initial anything. I read what I signed and made them take the charge off.

I figure that the hotel must rake in tens of thousands a year from people who don't pay attention, don't speak english well, or are in a hurry. Yes, they disclose it, and yes, they will take the charge off after you leave. But how much effort will you expend over a buck and a half? That's what they are counting on.

It's sleazy and unbecoming of a Comfort Inn.

Here's the kicker: The safe in my room was locked when I arrived and unavailable for use anyway. I didnt want to use it, but the fact that they didn't bother to open it for a new guest is telling.

Find a place to stay that doesn't cheat consumers.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2012 via mobile

Was impressed with the front desk help checking us in so quick. The rooms were perfect and we enjoyed the bar, it is top notch with greet bar tenders and top of the line liquor. Will stay here again. The wife enjoyed the hot tub in the suit. I always enjoy a place with an indoor pool.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 21, 2012

The stay was excellent. Beds were comfortable and good staff. Spent alot of time at the bar since they treat every customer with the best southern hospitality around! I Recommend this hotel to all! Make sure to see the amazing bar staff even if it is to watch some sports, listen to music, enjoy a drink, or to see the amazing crew: Chris, Zack, Sirena, and Kayla!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed September 21, 2012

I've been traveling to Amarillo for 5 yrs now on business. About two years ago I started staying at this Comfort Inn on the east side of town. I love it! It's up to date, all of the front desk staff are great! A few months ago they added a bar on premises and it's the best update yet!! Awesome bar manager and employees! Can't be beat!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed September 20, 2012

Great staff!!! Amazing friendly service. Very clean very nice lounge. Great prices with something for everyone. Never have I seen such fast friendly service. The one owner I met named Chris and his staff go above and beyond!!!! Thanks guys!!!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, Florida
1 review
5 of 5 stars Reviewed September 18, 2012

The hotel bar is great. I don't drink but they make it comfortable for me to socialize with my friends there. Chris, the manager, is great, friendly, and knowledgeable of drinks. My favorite bartender works on Monday and Tuesday nights. Funny, down to earth, impenetrable of how the make drinks, and gets along with her customers superbly. Greats times, great moments, and great drinks. If your in town, you should drop by. Beat part of the hotel, hands down!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Amarillo

Address: 2101 I-40 East, Amarillo, TX 79102
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Amarillo 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
94 Units, Indoor Pool and Hot Tub, Whirlpool Suites, Free Full Hot Breakfast, Wi-Fi, Fitness Room, Business Center, Meeting Room, Guest Laundry, Elevators, In room Coffee Maker, Hair Dryer, Micro-Fridge, Ceiling Fan, Sleeper Sofa, 27 inch TV's with Expanded Cable, etc. ... more   less 
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Also Known As:
Amarillo Comfort Inn

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