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“Absolutely Perfect!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Houston-Alvin

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Holiday Inn Express Hotel & Suites Houston-Alvin
2.5 of 5 Hotel   |   900 South Loop 35, Alvin, TX 77511   |  
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Ranked #1 of 8 Hotels in Alvin
Oklahoma City
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
“Absolutely Perfect!”
5 of 5 stars Reviewed June 7, 2013

A great motel and a great price. This hotel is pretty new. Our room was perfect. Nice, large screen T.V. and great breakfast the following morning. The personnel went out of there way to help us with anything we needed. Beautiful, clean pool and workout room. We'll be back!

Room Tip: Joe's Bar-B-Que just a few blocks away. Very good!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl W, General Manager at Holiday Inn Express Hotel & Suites Houston-Alvin, responded to this review, June 10, 2013
Thank you so much for staying with us. We are not perfect, however, we do strive to make each guest experience great. We thank you for sharing feedback. If we can do anything to improve our guest experience, please let us know! TAgain, thank you for using the Holiday Inn Express in Alvin...your home away from home.
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48 reviews from our community

Traveler rating
    29
    16
    0
    2
    1
See reviews for
22
5
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Huntsville, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 30, 2013

We were there for two nights. The staff was wonderful, the facilities were immaculately clean and the food was delicious. I am a school principal, my daughter is a teacher and we will not make comments unless the stay is worthy of our time and energy. First, Cheryl Williams is to be commended for the leadership she exhibits in her management of this location. She is in- tune with the staff and the guests. She is out and about in her hotel and knows what is going on at her location. She gets to know the guests and inquires of their needs personally. She listens attentively and follows through with guest requests. The facility is immaculate and pristine. The AC works and the rooms are well stocked with towels and toilet items.
Cheryl is an exceptional manager. Don't think I'm just saying that because she's personable. We stayed at a Holiday Inn last June in Dallas and it was horrible. The manager just shined us on when we complained. Cheryl Williams is an excellent manager and she deserves recognition from her administrators. She's a keeper!

Now, for the food. Kudos to the manager of the breakfast presentation. The food was delicious, hot and well presented. You didn't have to wait for the food platters to be re-filled. It was done promptly and professionally. You should be very proud of your dining staff and all who contribute to its success. This is an awesome hotel and should be a top choice in your search for a great place to stay in the Alvin area.

Room Tip: Beds were very comfortable. Less noise on a higher floor.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl W, General Manager at Holiday Inn Express Hotel & Suites Houston-Alvin, responded to this review, May 2, 2013
This is just too kind! It's nice to know that our guests feel as if they are being taken care of! We are not perfect; however, we really strive to give the best service allowable. Occassionally, we may fall short, but the difference is to keep trying. You noticed that! We love you and hope to see you soon!


Cheryl
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San Antonio, Texas, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2013

The room was very nice, clean, awesome bed and TV, very nice bathroom. The staff was pretty nice, although I had an issue with them putting a hold on my debit card and not explaining that this was in case of incidentals. I have no problem with that, but would have like to have had some information on it. Otherwise the staff was very friendly and helpful, the breakfast was good. Would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl W, General Manager at Holiday Inn Express Hotel & Suites Houston-Alvin, responded to this review, May 2, 2013
Thank you very much for your review. We can only improve if we know how we are doing and we truly use these as a tool to improve. Thanks for keeping us employed!

Cheryl and the team of the Holiday Inn Express and Suites in Alvin, Texas
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1 review
5 of 5 stars Reviewed February 21, 2013 via mobile

The staff were all great during our 2 week plus stay for work. Just about anything we need or forgot the had availible to us. Breakfast was pretty good. Hannah was particularly tentative and i feel the company shold do all they can to keep her on staff.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl W, Manager at Holiday Inn Express Hotel & Suites Houston-Alvin, responded to this review, February 24, 2013
Thank you so much for the feedback. We can only improve based on the feedback we get from our guests. We believe that no hotel is "perfect"; however, you can strive each day to make each guest feel that they are at "home away from home". We hope to see you soon!

Staff of the Holiday Inn Express and Suites in Alvin
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Houston, Texas
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 6, 2013

We are 3 out of 4 days into our stay here but there's no need to wait until we leave to review it. Everything has been great during our stay. Hotel is very nice looking and clean. Bed is very comfy and the rooms have a huge TV with DirectTV. Holiday Inn Express breakfast is great as usual. The business center and workout room are open 24/7 which is very convenient. Curtis and the rest of the staff are very accommodating and friendly. The only minor comment is the light that comes through the windows. My girlfriend is one who needs her room completely dark and it would have been helpful if the outer curtains closed all the way. Would definitely stay here again though!

Room Tip: If you need your room completely dark, try a room on the pool side as there might be less light over...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl W, General Manager at Holiday Inn Express Hotel & Suites Houston-Alvin, responded to this review, February 8, 2013
Thank you so much for your kind comments. I apologize about the blackout drapes not working properly. I will personally check on this issue. We are glad that Curtis made your stay enjoyable. He's a great guy!

We invite you back home...We are your home away from home!

Management and Staff of the Holiday Inn Express and Suites in Alvin
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Lincoln, Nebraska, USA
Top Contributor
51 reviews 51 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 23, 2013

This hotel was clean and comfortable with visual aesthetics in the lobby and the rooms. The pool was drained during my stay and the jacuzzi water was tepid at best. They did have a nice looking exercise room complete with free weights. They had extra electrical outlets well placed in the lamps for charging cell phones and computers. The front desk staff were very friendly.

Room Tip: Top third floor away from the stairs and elevators would be the quietest.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl W, General Manager at Holiday Inn Express Hotel & Suites Houston-Alvin, responded to this review, January 25, 2013
Thank you for your feedback on your stay at the Holiday Inn Express and Suites in Alvin. Unfortunately, we are in the process of installing our Chair Lift becoming ADA compliant. For this reason only, the pool was drained. I apologize that this happened during your stay! We hope you do come back and welcome any additional feedback you can give. This will only help us improve!

Cheryl Williams and the Staff of the Holiday Inn Express and Suites in Alvin...Your home away from home.
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Harrisburg, Pennsylvania
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 26, 2012

We stayed here for 5 days recently on a trip to the Houston area. Alvin is a small town a bit out of the way (which can be nice) but not too far from both downtown Houston and Galveston beach.

The hotel is very clean with a nice little pool and hot tub outside. The free breakfast was fantastic and features the usual Holiday Inn Express items such as fresh made pancakes, eggs, biscuits, gravy, etc. Free wireless internet was also an unexpected plus. There is a small but adequate gym as well as a business center with two PC's. From the front desk to the ladies preparing breakfast, everyone was extremely friendly.

We stayed in room 101 which is the first room off the lobby and a handicap room. The bathroom was HUGE (probably because of the room type). The only complaint here is that the shower is a roll in type. Because of this the bathroom floor flooded every time we took a shower. Not a big deal, just a small inconvenience. The room itself was big with a nice 32" LCD TV. Like a few other properties I've stayed at, while there is a nice HD TV in the room, the channels are not in HD and look terrible. The channel selection was also not very good. Again this is just a minor complaint. I should also note that the beds are super comfortable.

There are a number of good places in the area to eat as well as a Walmart just minutes away.

Overall experience was great and would definitely stay here again given the chance.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl W, General Manager at Holiday Inn Express Hotel & Suites Houston-Alvin, responded to this review, December 5, 2012
Thank you so much for the kind review. We pride ourselves on giving the best service and accommodations. Most of all, thanks for keeping us employed!

Cheryl Williams and Staff
Holiday Inn Express and Suites Alvin, Texas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Houston-Alvin

Address: 900 South Loop 35, Alvin, TX 77511
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Alvin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #1 of 8 Hotels in Alvin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston-Alvin 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Kick up your heels at the new Holiday Inn Express & Suites Alvin, home of the famous pitcher Nolan Ryan. This is the perfect location for business or pleasure, offering our 'Hot Breakfast Buffet' to start off your day! If you're here for pleasure you are just minutes away from the Nolan Ryan Center, Alvin Opry, Alvin Youth Livestock and Arena, Froberg s Vegetable Farm, Texas Thunder Speedway and the Quintana Neotropical Bird Sanctuary. We are also located only a short drive from NASA Johnson Space Center, Bayou Wildlife Park, and the Galveston Island Beaches.Whether here for business or pleasure, the Holiday Inn Express & Suites Alvin is the perfect place for you. Alvin Community College, Dish Network, Solutia Inc, INEOS Olefins & Polymers USA and Equistar, are just a few companies that call the Alvin area home.Relax in your own elegant room featuring stylish décor and amenities, free wired and wireless high-speed internet access, and the best night s sleep you ve had in weeks. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to Alvin a success. ... more   less 
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Holiday Inn Express Hotel And Suites Houston-Alvin

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