I have been a frequent customer of the Pyramids; however, after my last experience, I can say it will be the last. My wife and I had booked the Pyramids for one night and for another night 3 days later. We had the same room both nights. The shower was disgusting. The shower curtain was stained brown, the bathtub itself was dirty. We discovered a strand of hair on the ceiling of the shower the first night we were there, and it was STILL THERE when we came back for our 2nd night. After pointing out the shower to the night shift management, they told me that "they don't clean the ceilings of the shower" and they apparently "bleach the shower curtains" after each guest stay. They proceeded to clean the shower while I watched them. I didn't feel appreciated as a customer of their service. Offered to move me to a cleaner room for $10 more dollars.

I highly recommend the Pyramids Hotel. The service is excellent and courteous. Pyramids Hotel is clean and comfortable.

My daughters live in allen so I stay in town 3-4 times per year. Have never had even a sliver of negativity with any of them to the negative reviews must be from years ago. This place is awesome. My whole family loves it

I read some of the negative reviews of this hotel, and I can't believe they were at the same place. It was clean, comfortable, the staff was very friendly and helpful. Location is great, the breakfast, though simple, was very nice. The bed was clean and comfortable. We even looked at the mattress for a label (Serta Perfect Sleeper) because it was so nice. The owner was at the front desk every morning, and you couldn't ask for a nicer gentleman. We booked it on Priceline and were very happy with the experience.