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“Great hotel and location” 5 of 5 stars
Review of La Quinta Inn & Suites Allen at The Village

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La Quinta Inn & Suites Allen at The Village
2.5 of 5 Hotel   |   1220 North Central Expressway, Allen, TX 75013   |  
Hotel amenities
Ranked #3 of 7 Hotels in Allen
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135 reviews from our community

Traveler rating
    90
    33
    8
    0
    4
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68
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • Italian first
  • Spanish first
  • Any
English first
gilbert, az
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 6, 2013

We stayed here in Jan and the property was clean, staff nice, no complaints on the room, cleanliness, property maintainence or safety. All were excellent and very high when compared to other LQ properties.
Only issue is breakfast. Same issue another guest wrote about except we experienced it! While it also was one of the nicer ones as it had typical LQ offereings PLUS eggs, sausage, biscuits, gravy, we got there about 850A.....that was a mistake. We asked for orange juice and begrudingly the server....a/k/a "Breakfast Guard"...got 2 glasses for us. Then as we started to serve ourselves, she began picking up the food. I looked at my watch, it was 853A, a full 7 mins to go. We got our breakfast and sat, my wife went up to get a knife and was told there are no more knives. We ate and saw others turned away as well, all before 9A. We had just finished when the Guard came out with a handful of knives and put them in the container for next day's breakfast. She then picked up the coffee and stayed in her kitchen area. Most LQ's have coffee out all the time, but not her! The trays of food she took to the kitchen were still relatively full so wouldn't it be better to let that out a little while longer rather than waste the food?
Other than this, the property is good. We checked out and went to the McKinney LQ property..see my write up there...also as nice a property.
Doubt we'll stay here again as the server was not friendly or helpful at all. While the property is nice, I find being told there are no more knives and not giving a guest a plastic knife when having breakfast only later to see her bring out a handful of them is rude and not the way to treat guests. If you plan on eating breakfast...down there, serve yourself and be finished before 830A..... you'll be in great shape. Otherwise, don't be shocked if you have to substitue forks and knives for spoons and stirrers...or maybe even fingers! Beware of the Breakfast Guard!

See the contrast on service...read the review for the McKinney LQ.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaQuinta H, Director of Sales at La Quinta Inn & Suites Allen at The Village, responded to this review, January 10, 2013
KpKphx -

Thank you for taking the time to write a review about our property. We appreciate the feedback as it gives us direction on areas that need improvement.

We are glad you enjoyed our property but, looks like your breakfast experience wasn't the greatest. We will be addressing this issue and will make sure that this is fix for the next time you are in Allen.

I would like to talk to you a little bit more about this if you would email me at angie@bthospitalitymanagement.com

Take Care!
Angie Mago
Regional Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lenexa, Kansas
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 3, 2013

We were in Allen for a wedding. This hotel was very convenient and a great value. It was clean, comfortable, and the staff was very good at accommodating our needs. I had requested a room on the top floor and on the quiet side since it was off a major highway.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Texas
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 3, 2013

We visited after Christmas to do some shopping at the Allen Premium Outlet and other area shops. (Got some great deals at the outlet!) Room was clean, extra towels were in room as requested and the room was nice and quiet. Breakfast was more than adequate. The only complaint that we had is that they are strict on the breakfast time and quickly put the food away even though people are still there eating breakfast. During Christmas holiday time (Dec. 27th a.m.), you would think they would be a little lax on the time. I had waited in the room for my daughter to finish getting ready while my husband and son went on down to breakfast. I barely had time to grab stuff before it was whisked away. Even so, a pleasant, dependable and convenient hotel to stay at and we will return.

Room Tip: The counter in the bathroom was unusually high. We stayed on the top floor. I have not noticed thi...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaQuinta H, Director of Sales at La Quinta Inn & Suites Allen at The Village, responded to this review, January 10, 2013
Txmom 95 -

Thanks so much for taking the time to write a review. We value what our guest have to say. We are glad you enjoyed your shopping trip at the Allen Premium Outet malls.

We appreciate the comments you are bringing to our attention at breakfast. We take these comments seriously and will make sure this issue is taken care of. It is not our typical standard to be "clock" watchers. We are here to take care of our guest and sorry that this wasn't the case.

If you would like to discuss futher please email me at angie@bthospitalitymanagement.com

We do hope that you will give us another chance the next time you are in Allen.

Take Care!
Angie Mago
Regional Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed December 18, 2012

This was without a doubt the best value I have found for a room in a long time. Too bad we cant rate you higher. The room was clean, well laid out, and a pleasant environment. I really look forward to returning to your hotel

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed December 12, 2012

Very convenient, clean, comfortable, and classy!! I would recommend this hotel to anyone. And everyone to be quite honest. Nice location, beautiful establishment, and a wonderful staff. Oh, and the beds are like heaven! Thank you Allen LaQuinta!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Allen at The Village

Address: 1220 North Central Expressway, Allen, TX 75013
Location: United States > Texas > Allen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Allen
#4 Romantic Hotel in Allen
#6 Business Hotel in Allen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Allen at The Village 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to the La Quinta Inn and Suites at the Village - a unique and exciting hotel - conveniently located on Hwy 75 Central Expressway at exit 36. Let your friends know you are staying an Allen hotel awarded the distinction of "Best New Construction" for 2009!We're adjacent to the dining and shopping destination of The Village at Allen and The Village at Fairview, as well as, Allen Premium Outlets, and Allen Special Events C...See moreenter.If sports is your thing, sleep late because you are just minutes from the Ballfields at Craig Ranch, Russell Creek, High Point Park, and all the popular sports venues. We are also close to Allen Presbyterian Hospital, so you can be close to your love ones or see that special doctor. Forgot something? We're right next door to Super Walmart and Super Target! At La Quinta Inn and Suites at the Village, we know you are a winner - and so are we!Need to have a quick meeting? We can set you up in our meeting facilities that seat up to 35. No need to worry about printing off that boarding pass, checking you email, sending/receiving your faxes because our 24 hour business center can keep you in the mix. Our fitness center is sure to get your the juices flowing, while the seasonal (open Mar - Oct) outdoor pool and spa can melt the day away. Relax in our luxurious designer rooms, and you'll understand why more business and leisure travelers are choosing La Quinta Inn and Suites at the Village, where free high speed Internet (wired & wireless) access, microwaves, refrigerators, convenient work desks, and more, come standard in every room and every suite. Enjoy our Free Bright Side BreakfastTM, then head off for a winning day at nearby Jack Henry, Raytheon, Texas Instruments, Finisar, Andrews Distributing, FSI, Micron, A T&T and Cisco Data Center. ... more   less 
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Also Known As:
La Quinta Inn And Suites Allen
La Quinta Inn & Suites Allen Hotel Allen

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