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“Great Stay!!!” 5 of 5 stars
Review of Holiday Inn Express Alice

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Holiday Inn Express Alice
2.5 of 5 Hotel   |   2965 East Main Street, Intersection of Highway 44 & Highway 128, Alice, TX 78332   |  
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Ranked #2 of 8 hotels in Alice
Fort Worth, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Stay!!!”
5 of 5 stars Reviewed March 10, 2012

We stayed here for two weeks while looking for a place to live. The hotel was very clean even with the "oilfield workers" trapsing in and out with mud on their boots. The staff was very friendly, helpful, kind and professional. The breakfast buffet was delicious, the rooms were clean, the washer and dryer worked well too. We would definitely stay here again.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, Guest Relations Manager at Holiday Inn Express Alice, responded to this review, September 23, 2013
We really appreciate that you chose our hotel to stay at while getting settled in and that you enjoyed our facilities, specially since we're neighbors now! Oh, and thanks so much for taking the time to post your experience on TripAdvisor! I know it can be a bit of a hassle and I'm extra grateful when our guests take the time to let us know what we are doing right and what needs to be improved. It definitely makes navigating the seas of running a business less choppy when people are willing to share with us.

Thanks for that!
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15 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 24, 2011

Traveling to Alice, Texas recently offered me a chance to stay locally. While there were several choices, a friend suggested I stay here based on reasonable rates and location. There were two other choices nearby but I opted to take his recommendation.

To say I was pleasantly surprised is an understatement. From the moment I walked in the door I felt as though I had been there many times before. The front desk staff could not have been friendlier or more helpful. Alice is not a large community and on a Sunday evening late I was concerned about finding a place to dine. They were able to suggest several local places depending on my tastes.

My room was spacious, very clean and everything worked. I noted that a previous review said there were problems with the air-conditioners and noise. I found no problem at all.

Breakfast was very enjoyable. There was something for everyone from blueberry pancakes to muffins to eggs and bacon. And more important, there was plenty to go around. The young lady servicing the buffet was attentive and quick to replenish items as they were taken.

If you are in this area for any reason, I highly recommend this location over the competition. I'm not a regular Holiday Inn person but this one gets high marks!

Room Tip: Request a higher floor.
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, Guest Relations Manager at Holiday Inn Express Alice, responded to this review, September 23, 2013
What a great review! Thank you so much for sharing your experience with us and the TripAdvisor community. I am so glad our hotel was able to meet all of your needs and in a way that left you feeling valued and appreciated. There is a reason hotels call their clients guests and not customers. I'm so proud our team communicated that subtle but impactful difference to you directly during your stay. Thanks so much for sharing, we'll be celebrating this review as a team!
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Dallas, Texas
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 1, 2011

Since Alica, TX sports 3 hotels (I believe), there isn't much choice. Unfortunately, Holiday Inn Express must know that, too.

Here are the good things:
Free internet, and the speed is reasonable. The rooms are fairly large and have a microwave and small fridge. The beds are reasonably comfortable. The breakfasts are free - just like all Holiday Inn Expresses - and the pancake maker is GREAT! The staff is usually very pleasant.

Here are the not-so-good things:
The hotel smells like old cigarettes, even in non-smoking rooms. The carpets, blankets, chairs, tables, faucets, etc. seem to be older than my mother. The pool activity seems to really ramp up after 11pm (this was on three different business trips, consistently) and the staff seems not to notice. Very limited parking. All this for $150+ per night - a price that is not worth what you get......except for the "you don't have much choice" piece.

  • Stayed July 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, Guest Relations Manager at Holiday Inn Express Alice, responded to this review, September 23, 2013
Oh dear, I am so sorry you left with this impression of our hotel. I know how frustrating it is to feel like your choices are limited and you have to settle on a product or service that is inferior to your basic expectations. These items have long since been noted and resolved.. though again I am inclined to apologize for not having a designated person to respond to our reviews back in 2011 when this review was first posted.

However, I can assure you all points brought up will be reviewed again with our team to ensure we have taken all the necessary steps to eliminate these annoyances for our guests. I can assure you we do not rest lightly on service knowing choice in the area is limited. It is our commitment to run a quality hotel who's guest experience rivals that of much larger hotels in more popular destination areas. There are no small hotels, only small hoteliers. I sincerely regret that you left our hotel with this impression. It is certainly not what we are committed to as a team or a business. You've done us a great favor bringing up these issues, I really couldn't ask for more, but if you would be so gracious as to give us a second chance I promise the current team we have put together here will surely not disappoint!

Again thanks for sharing your experience with us and the community, and for giving us the opportunity to address these items from the clear perspective of how it impacts our guests stay experience. It is very genuinely appreciated!
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Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 24, 2007

Great stay! very up to date, great pool and hot tub area and a workout room on every floor! Love it.... Alice itself, not so much not much to do there. We were there on buisiness. However it is a little more than an hour from Chorpus Christie wich is wonderful... anyway loved the hotel:)

  • Liked — workout rooms on every floor and pool area.
  • Disliked — liked it all.
  • Stayed April 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, Guest Relations Manager at Holiday Inn Express Alice, responded to this review, September 23, 2013
And we loved having you! Thanks for staying with us, and thanks for reviewing our hotel!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed July 6, 2006

My family stayed at this hotel during 1 night in June and the accomodations were very nice for a Holiday Inn. The hotel looks new and the rooms were spacious with a mini cooking area and dining area as well as a pull out sofa bed. The extra space was nice to have since we were traveling with young children. Very Clean and the staff was very friendly. Would stay here again.

  • Stayed June 2006
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, Guest Relations Manager at Holiday Inn Express Alice, responded to this review, September 23, 2013
Thanks for reviewing our hotel on TripAdvisor! If you think we were a great Holiday Inn in 2006 you're gunna love us now with all the brand upgrades that have occurred!

My sincere gratitude for sharing your thoughts. It's very much appreciated!
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Additional Information about Holiday Inn Express Alice

Address: 2965 East Main Street, Intersection of Highway 44 & Highway 128, Alice, TX 78332
Phone Number:
Location: United States > Texas > Alice
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Alice
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Alice 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Alice. Warm to our hospitality in any of our 65 appointed guest rooms ! We are conveniently located near downtown Alice, TX and just minutes away from the Alice International and Corpus Christi International airports. Holiday Inn Express is in the Intercontinental Hotels Group. As part of this group, we strive for excellence. Our friendly staff is very proud to make this your home away from home.Another smart idea - we said good-bye to having a traditional bedspread as part of our Simply Smart Bedding Collection Instead, our all white triple- sheeting just screams freshness. And if you do your thinking in the shower, prepare to be inspired with our complete bathroom makeover such as Stay Smart shower head. You'll appreciate the large, comfortable work spaces in every room. From communications to accommodations, you'll find our amenities the perfect companion for the business or leisure traveler. Every room includes a microwave, refrigerator, hair dryer, coffer maker, full sized iron and board, free local calls, high-speed Internet and 2 phones. While here, we'll get you started each morning with our complimentary breakfast buffet. Served every day, we ve got lots of breakfast choices and now, we feature hot entrees too. Cheesy omelets, fluffy scrambled eggs, sausage patties, crispy bacon and other favorites. ... more   less 
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Also Known As:
Holiday Inn Express Alice Hotel Alice
Holiday Inn Alice
Alice Holiday Inn

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