We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just okay. ” 3 of 5 stars
Review of Courtyard by Marriott Dallas Addison/Midway

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Courtyard by Marriott Dallas Addison/Midway to your Saves list
Courtyard by Marriott Dallas Addison/Midway
3.0 of 5 Hotel   |   4165 Proton Drive, Addison, TX 75001   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #6 of 19 Hotels in Addison
1 review
“Just okay. ”
3 of 5 stars Reviewed June 15, 2014

The photos are misguiding. The lobby is updated but the rooms need new bed mattresses. We were unable to turn on the air conditioning during the night due to foul odors coming from the system. Our room was also next to the back exit door so there was always somebody coming in or out. When reading some of the reviews it is clear something is not right. Maybe soon rooms are great and then there are bad rooms like ours.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review, June 16, 2014
Good afternoon,
My apologies that you felt that the room was misleading. I am not certain on how to respond to this as the hotel just completed a full renovation in all areas, both public all of our guestrooms. This Courtyard is the first one to have received the newest Cinergy Package for decor.
All bedding was replaced and everything in the guestroom from floor to ceiling was also removed and replaced?
Location, as you explained you were in an area near an entrance/exit I am certain that this could be taxing. My apologies, this is definitely not a complaint that we receive even on fully occupied evenings.
I do hope that you would allow us another opportunity to make things right in the future as your feedback is critical to our success.
Again, thank you and have a great evening.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

108 reviews from our community

Traveler rating
    62
    28
    12
    4
    2
See reviews for
23
16
7
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2014

I travel a lot, and usually I have issue to fall asleep. Not in this room there was absolutely no outside noise, and the bedding was excellent, room was spacious, with a little balcony. Front desk Lady was nice the arrival night. Great place to stay.

Stayed May 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review, May 28, 2014
Rene,
Thank you for taking the time to share your stay while our guest at the Courtyard Addison.
Absolutely pleased that you had an enjoyable, relaxing evening and felt the staff was also accommodating and welcoming. Certainly, this is our goal to make our guests feel at home when staying at the property.
Do hope that you visit us again when in the Dallas area,
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Louisiana
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 21, 2014

Once again my stay at this hotel was great. The staff was kind and courteous especially Kristie who always goes that extra mile to accommodate me and other guests during our stay. Kristie always provides excellent service each and every time I stay at this hotel. Melanie and Kim who both work the Bistro also provided excellent service to me and my family when we ordered items from the Bistro. In addition , they made me feel at home which is one of the many reasons I stay at this hotel.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review, May 23, 2014
It is always comforting to know that the hotel and most importantly our staff can bring guests such as yourself back to the hotel when away from home.
Kristie has been with the hotel for years and is undoubtedly an asset to our successes. I am also very happy to hear that you had an equally pleasant time at the Bistro with Melina and Kim.
Thank you for your continued patronage and we look forward to your visit next time in the Addison area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 10, 2014

We stayed here for a night during our visit to Dallas and this place rocks. Recently renovated and has very warm and beautiful interior. The staff was extremely friendly and was helpful. Starbucks at the Bistro and good quality food.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review, May 12, 2014
I am pleased to hear that your stay was a positive one! Thank you for pointing out that the staff was friendly and accommodating. As for the renovation, we are so excited about being the only Courtyard in Texas with the newest Courtyard decor package.
The Bistro is a great change from the buffet that the brand previously offered as now everything is fresh and made to order and who doesn't enjoy a Starbucks coffee.
Please come and stay with us again when in the area,

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DFW, Texas
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 29, 2014

Had family in for our sons wedding and just need a place near the venue for one night. We booked four rooms and they took outstanding care of us. We absolutely loved the newly decorated rooms. Very upscale. If you are looking for a nice comfortable hotel in North Dallas Galleria area that won't break the bank, this is an outstanding choice.

They even followed up after our stay to make sure we had a good stay. Shows they really care. We would not hesitate to book it again. Front desk was very helpful, with special recognition to Justin who showed us on of the rooms the week prior to our stay. He even told us to have my sister in law call him directly about getting the particular style room they needed.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review, May 12, 2014
Thank you so much for taking the time to share your positive feedback. It is wonderful to hear that you had such an enjoyable experience with us at the Courtyard Addison.
The staff does take great pride in the overall service that they provide and it’s paramount that we not only meet yet, exceed our guest’s expectations.
I do hope that when traveling into the area again you will choose the property to be your host.
Again, thank you for your comments,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DFW, Texas
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 28, 2014

We live locally, but had relatives in from different parts of the country. We chose this hotel due to its convenient location and being close to our son's wedding venue.

Loved the new updated rooms and decor. Everyone was very helpful. Want to especially thank Justin who showed us one of the rooms a week prior to our arrival. We also needed one of the rooms to have a crib and one of the others to have two beds instead of just the one king. Our family was very well taken care of. The beds were very comfortable and everything was spotless.

Some have said that the hotel was hard to find, but we had no problems. There is a small sign on Midway that will direct you or you can simply turn on Proton Drive heading west and the hotel is located just up and on the right.

If you are traveling to the Galleria or Addison area, this hotel is very convenient to all the area restaurants etc. It is also located away from all the noise of the Addison airport and DART transfer station.

They even followed up on our stay to make sure we were satisfied, which I thought was a very nice touch and showed that they care about customer satisfaction.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review, April 30, 2014
Thank you so much for your response, I am pleased that you had such a positive experience. Justin, our Assistant General Manager is a superb leader and very engaged with our guests overall stay.
Location is key and to your point, the hotel is nestled in the Addison area, surrounded by fantastic jogging trails and moments away from the live entertainment and 156 restaurants in the area.
I do hope that you stay with us when traveling into Addison in the future. Again, appreciate your feedback and valued communication.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale, Texas
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 10, 2014

This was My First time ever at a Courtyard Hotel and it was Fabulous experience. Clean Lobby, Friendly service, Clean Room, Big, and Nicely arranged. I absolutely adored my stay here. I had a couple of bad experinces in February so I decided to try a whole knew hotel. I am Happy I did. No Room Service but resturants all around me. I totally enjoyed the Bed, the Room and the service. It was well lit and though private, I felt very safe coming in late at night. Nice Price and Clean, what else could one ask for??? This is a Nice clean Hotel with Very Friendly Service.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard by Marriott Dallas Addison/Midway, responded to this review, April 17, 2014
Thank you so much!
It is always so nice to hear when our guests enjoy their visit and it appears that you found the hotel to be exceptional in service and in overall satisfaction. The staff prides themselves on exceeding our guest’s expectations.
I do hope that you consider the Addison Courtyard on Midway again when travelling into the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Addison
1.1 mi away
Courtyard by Marriott Dallas Addison Quorum Drive
0.5 mi away
Hilton Garden Inn Dallas/Addison
1.0 mi away
HYATT house Dallas/Addison
Show Prices
Show Prices
Show Prices
1.1 mi away
SpringHill Suites Dallas Addison/Quorum Drive
0.9 mi away
Residence Inn Dallas Addison/Quorum Drive
0.1 mi away
Crowne Plaza North Dallas-Addison
Show Prices
Show Prices
Show Prices

Been to Courtyard by Marriott Dallas Addison/Midway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Dallas Addison/Midway

Address: 4165 Proton Drive, Addison, TX 75001
Location: United States > Texas > Addison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Addison
#5 Business Hotel in Addison
#8 Family Hotel in Addison
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Dallas Addison/Midway 3*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Marriott, Priceline, Orbitz, TripOnline SA, Hotwire, Odigeo, Hotels.com and Agoda so you can book your Courtyard by Marriott Dallas Addison/Midway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Dallas Addison/Midway Hotel Addison
Courtyard Addison
Addison Courtyard
Addison Marriott

Owners: What's your side of the story?

If you own or manage Courtyard by Marriott Dallas Addison/Midway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.