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“One of the best in Addison” 5 of 5 stars
Review of Crowne Plaza North Dallas-Addison

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Crowne Plaza North Dallas-Addison
3.5 of 5 Hotel   |   14315 Midway Road, Addison, TX 75001   |  
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Galleria Shopping
Ranked #13 of 19 Hotels in Addison
Macae, RJ
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“One of the best in Addison”
5 of 5 stars Reviewed 5 days ago NEW

This is one of the best hotels you can have on Addison. The rooms are top notch, great beds, and with enough space for you and also to have some friends around. The restaurant is pretty cool and the staff is surely where it all shines, everybody is always available and happy to help you with anything. You can also find here a good gym, warm swimming pool, good conference rooms, bar...
Other places in addison offer you suites with kitchen and everything....but this one is the best Hotel experience so far.

Room Tip: Its a big hotel, but there are four main elevators to the rooms from the parking, so there's no...
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  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This hotel was full of kids for band concert. Never heard a sound from them. Very quiet. Beds were comfortable. Check in went smooth even though we booked thru Priceline. Rooms were clean. Convenient area to mall, airport, etc. Would definitely stay again.
Did not use restaurant or pool so I cannot rate.

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco
Top Contributor
127 reviews 127 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Awesome event with powerful women making a difference in their community. This was a great location for a luncheon. The wait staff was very attentive and the food was amazing. We had grilled chicken breast with some southwest sauce that was so good. The risotto & vegetable were really yummy, the signature dish was the Carmel cheesecake, omg good!

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review, 3 days ago
Thank you so much for allowing us to host your event! We enjoy the Metrocrest Chamber events and I am delighted to hear that you enjoyed the food. We look forward to hosting the next luncheon.

Warmest Regards,
Kellea Collier
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
Top Contributor
117 reviews 117 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, not far from food options but far enough that noise is at a minimum. Check-in staff was friendly and efficient. Room was very clean, bed extremely comfortable, as were the 4 pillows. Room was cool upon arrival. Bathroom was clean, and checkout was easy and quick. I'd gladly stay here again.

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review, 3 days ago
Dear admiral_ross,

I am so glad to hear that you enjoyed your stay with us! We look forward to your next visit!

Warmest Regards,
Kellea Collier
Director of Operations
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spent the night here in between my travels. Booked club level but since the club was not open due to it being the weekend they provided vouchers for the lobby bar which was very accommodating. This is an older property but it's well kept and nicely remodeled. Everyone from the staff was very friendly and welcoming.

Stayed May 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review, 3 days ago
Dear Lakadre,

Thank you so much for staying with us and for taking the time to write a review about your experience. I am delighted to hear that you enjoyed your stay! We look forward to having you as our guest again soon!

Warmest Regards,
Kellea Collier
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utah
Top Contributor
180 reviews 180 reviews
26 hotel reviews
Reviews in 56 cities Reviews in 56 cities
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was surprised that the hotel bills itself as recently renovated. While the carpets seemed clean the rest of the room was pretty poor. To say the highlight could have been the popcorn ceiling should sum it up. The bathroom was tiny. The shower head was low (6' tall and I had to bend to get under the water). But the bathroom was clean. The room was a good size but the views of the next wing were unimpressive. Lots of noise from the inner driveway under my room. The linens all smelled old but were clean. I had to tread lightly since the floors were very noisy. Covered parking was very nice, especially with hail storms approaching. Overall my stay was OK but I won't stay here again nor will I recommend anyone else stay here.

Stayed April 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza North Dallas-Addison, responded to this review, 5 days ago
Dear bez71,

Thank you for taking the time to review our property. I appreciate your positive feedback about the level of cleanliness and nice covered parking facility. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It is regrettable that you were disappointed with the quality of rooms, amenities and noise disturbance. Please accept our sincere apologies for any inconvenience these issues may have caused you. Your comments are important to the success of our organization as we rely on you to tell us how we are doing and how we can improve your stay.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
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Nacogdoches, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was only here one night, on business, but I found this place to be clean and quiet. I had read some less-than-stellar reviews of the in-house restaurant, but I got room service and was very pleased, then had the breakfast buffet the next morning. Also good. This property is close to lots of other food, I was just too tired to go anywhere! I would definitely stay here again.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review, 3 weeks ago
Dear frj94,

Thank you so much for taking the time to write about your recent stay with us. I am delighted to hear that you enjoyed our restaurant and in-room dining during your stay. See you again next time!

Warmest Regards,
Kellea Collier
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza North Dallas-Addison

Address: 14315 Midway Road, Addison, TX 75001
Phone Number:
Location: United States > Texas > Addison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 19 Hotels in Addison
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza North Dallas-Addison 3.5*
Number of rooms: 428
Official Description (provided by the hotel):
Take a VIDEO TOUR of our hotel. Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more   less 
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Also Known As:
Crowne Plaza North Dallas-Addison Hotel Addison
Crowne Plaza Addison
Addison Crowne Plaza

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