We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceptional stay” 4 of 5 stars
Review of Crowne Plaza North Dallas-Addison

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Crowne Plaza North Dallas-Addison to your Saves list
Crowne Plaza North Dallas-Addison
3.5 of 5 Hotel   |   14315 Midway Road, Addison, TX 75001   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Galleria Shopping
Ranked #13 of 19 Hotels in Addison
Amarillo, Texas
Top Contributor
117 reviews 117 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
“Exceptional stay”
4 of 5 stars Reviewed 2 days ago NEW

Great location, not far from food options but far enough that noise is at a minimum. Check-in staff was friendly and efficient. Room was very clean, bed extremely comfortable, as were the 4 pillows. Room was cool upon arrival. Bathroom was clean, and checkout was easy and quick. I'd gladly stay here again.

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

212 reviews from our community

Traveler rating
    47
    72
    51
    23
    19
See reviews for
24
25
22
114
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I spent the night here in between my travels. Booked club level but since the club was not open due to it being the weekend they provided vouchers for the lobby bar which was very accommodating. This is an older property but it's well kept and nicely remodeled. Everyone from the staff was very friendly and welcoming.

Stayed May 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
Top Contributor
179 reviews 179 reviews
26 hotel reviews
Reviews in 55 cities Reviews in 55 cities
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was surprised that the hotel bills itself as recently renovated. While the carpets seemed clean the rest of the room was pretty poor. To say the highlight could have been the popcorn ceiling should sum it up. The bathroom was tiny. The shower head was low (6' tall and I had to bend to get under the water). But the bathroom was clean. The room was a good size but the views of the next wing were unimpressive. Lots of noise from the inner driveway under my room. The linens all smelled old but were clean. I had to tread lightly since the floors were very noisy. Covered parking was very nice, especially with hail storms approaching. Overall my stay was OK but I won't stay here again nor will I recommend anyone else stay here.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nacogdoches, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was only here one night, on business, but I found this place to be clean and quiet. I had read some less-than-stellar reviews of the in-house restaurant, but I got room service and was very pleased, then had the breakfast buffet the next morning. Also good. This property is close to lots of other food, I was just too tired to go anywhere! I would definitely stay here again.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review, 6 days ago
Dear frj94,

Thank you so much for taking the time to write about your recent stay with us. I am delighted to hear that you enjoyed our restaurant and in-room dining during your stay. See you again next time!

Warmest Regards,
Kellea Collier
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room was big and clean, the bathroom had popcorn ceiling that was peeling and the sink would get water on it,because the faucet was leaking. House keeping was good. They did not have breakfast, so we ate out.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review, 6 days ago
Dear 488marthac,

Thank you for staying with us and writing about your experience. I am so sorry that you were not able to take advantage of our wonderful breakfast buffet in McArthur's Restaurant. I hope that next time you will visit them.

Thank you again!
Warmest Regards,
Kellea Collier
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is old and the rooms smell moldy. Not impressed with the condition of the rooms. Tried several before just settling in room 3001. The meeting space is nice but also needs an update. A lot of brown and outdated interior facilities.

Room Tip: I cant help you find a good room in this hotel until the rooms are renovated.
See more room tips
  • Stayed April 2015, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review, 1 week ago
Thank you for taking the time to write about your recent stay. I am disappointed to hear that you were not satisfied with the rooms and meeting area. We hope that you will visit us again.

Warmest Regards
Kellea Collier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona, USA
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had an enjoyable 4 night stay here. Staff is super nice. Housekeeping is spot on. Amenities are good. Room decor was fine. Some other reviewers have mentioned noisy air conditioners. This is true, but it didn't bother me much. It functioned a bit like white noise for me. Many great places to eat nearby (try Thai Star just up the street). Would stay here again.

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellea C, Manager at Crowne Plaza North Dallas-Addison, responded to this review, 6 days ago
Dear AZdesert-rat,

I am delighted to hear that you enjoyed your stay with us! We look forward to having you as our guest again soon!

Warmest Regards,
Kellea Collier
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Crowne Plaza North Dallas-Addison? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza North Dallas-Addison

Address: 14315 Midway Road, Addison, TX 75001
Phone Number:
Location: United States > Texas > Addison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 19 Hotels in Addison
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza North Dallas-Addison 3.5*
Number of rooms: 428
Official Description (provided by the hotel):
Take a VIDEO TOUR of our hotel. Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Orbitz, Booking.com, Priceline, Travelocity and Hotels.com so you can book your Crowne Plaza North Dallas-Addison reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza North Dallas-Addison Hotel Addison
Crowne Plaza Addison
Addison Crowne Plaza

Owners: What's your side of the story?

If you own or manage Crowne Plaza North Dallas-Addison, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.