This is NOT Crowne plaza standard.
Check in staff were vague distant and unhelpful (query under the influence of something)
Signage to rooms was scarce and confusing.
Breakfast was diabolical. No welcome, no offer of tea or coffee, little choice poor quality of food that was there. Presentation wasn't great either.
Painfully slow toaster accompanying an apathetic selection of breads. No cold meats or cheeses.
The hot selections looked grim. The scrambled eggs looked dry and grey and were questionably edible. The bacon looked equally dry and leathery and would have been great for re soling a shoe but for consuming.
Everything I needed ie juice, cutlery, water for tea, a mug, a napkin I had to ask for. The staff were not friendly. I'm not sure American was their first language either. Which didn't help.
No plus points won here. It was so bad I got it refunded. Furnishing me with a bill was insult on top of injury!
Much room for improvement on many levels.
Good luck if you end up here. You will need much patience!
- Official Description (provided by the hotel):
- Take a VIDEO TOUR of our hotel. Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more less
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- Also Known As:
- Crowne Plaza North Dallas-Addison Hotel Addison
- Crowne Plaza Addison
- Addison Crowne Plaza