If I could rate a zero stars then I would gladly do so for this bakery. I went in and purchased a rum cake for a family gathering. When we cut the cake it was was spoiled. I went into their location and was told that every Friday they make fresh cakes so I payed in full and placed an order for my Friday event. When I called Delicious Cakes to confirm my order will be as promised and told the Nikki that I wanted a fresh cake because our previous order was old she got very rude with me and hang up. When I called back nobody answered, i called again and was told they would call me back. When by the end of the day i still did not get a call i called back again and asked for a refund Nikki told me no. I then asked to speak with the owner, butch and was told he said he will not come to speak with me and is aware of the situation and does not do refunds. The employees including the owner, Butch are rude, they have no customer service.
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