We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome” 5 of 5 stars
Review of SpringHill Suites Dallas Addison/Quorum Drive

Save Saved
You added SpringHill Suites Dallas Addison/Quorum Drive to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
SpringHill Suites Dallas Addison/Quorum Drive
3.0 of 5 Hotel   |   15255 Quorum Drive, Addison, TX 75001   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #5 of 19 hotels in Addison
San Jose, Costa Rica
Top Contributor
100 reviews 100 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
93 helpful votes 93 helpful votes
“Awesome”
5 of 5 stars Reviewed September 7, 2013

Really great pick near Addison. Free parking, spacious rooms, free breakfast. In a really nice neighborhood, lots of dining and shopping options nearby. The front desk staff was really nice, they hold a few packages for me days before arrival, and send me and email about it. I'd been in Addison several times before, and this is my favorite hotel in the area.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Addison, General Manager at SpringHill Suites Dallas Addison/Quorum Drive, responded to this review, October 23, 2013
Thank you for your review. I am glad to hear that the Springhill Suites is your favorite hotel in the area! . We look forwad to seeing you agin soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

100 people have reviewed this hotel

Traveler rating
    38
    44
    15
    2
    1
See reviews for
26
19
8
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2013 via mobile

I stayed at this hotel as part of a large group for a birthday event but I was very pleased! The room was clean and the hotel was in a great location. The staff was very helpful and the free hot breakfast was a plus. My only complaint would be lighting and only because I needed more or brighter lighting when applying makeup... LoL

I would definitely stay here again.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Addison, General Manager at SpringHill Suites Dallas Addison/Quorum Drive, responded to this review, October 23, 2013
Thank you for your review. I am prooud to hear that you found our staff to be helpful and the hotel clean. I hope you enjoyed your weekend away and we look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Euless, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed August 25, 2013

This hotel is located in a very busy area that is centrally located to many attractions! The hotel itself is nice upon entering, it has recently been upgraded. The rooms are average and could benefit with either another TV close to the beds or some other location for the TV because it is in a rather odd place. Internet in the room is free but it is wired so you have to sit in one place to use it. If you want WiFi you have to sit in the lobby. The swimming pool is very small so it cannot hold very many people at a time. The breakfast was included in our stay which we were excited about until we went down to eat it! It is good if you like a cold breakfast! 4 cereals, yogurt, muffins, bread, cold croissants with no place to heat them and fruit. They did have eggs and turkey canadian bacon that were hot and make your own waffles but that was all of the hot foods. I could have used a larger variety of hot foods.The price for the room was fair. It is not a place I would hurry back to but if I ended up there it would be ok too.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Addison, General Manager at SpringHill Suites Dallas Addison/Quorum Drive, responded to this review, October 23, 2013
Thank you for your review! I am sorry to hear that your stay was only average. We stive to provide the highest level of customer service to all off our guests. The internet access is wireless in the rooms as well as the lobby. We keep a cable in the room for any guest that would like to use a hard wire connection. Also, we just updated our breakfast brand wide to meet the needs of our different travlers. I hope that you will give us another chance when you are in the Addison area. Your satisfaction is important to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2013 via mobile

I lost my makeup bag in a room swap..Dan went on a search and found it...thanks Dan
the hotel was clean,great location,great food location, shops and music. I live in Dallas but just wanted a change for the weekend. Was an excellent choice.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Addison, General Manager at SpringHill Suites Dallas Addison/Quorum Drive, responded to this review, September 24, 2013
Thank you for your review. I am glad to hear that Dan was able to find your make up bag and that you enjoyed your stay. We appreciate your business.

Scott Crunk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 4, 2013 via mobile

It's a great safe location to stay!
Lots of places to eat nearby and the breakfast is great ! The breakfast staff works hard to have everything ready for you. They are nice enough to come up to you and tell you they are about to close down .
I will stay here again !

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Addison, General Manager at SpringHill Suites Dallas Addison/Quorum Drive, responded to this review, September 24, 2013
Thank you for your review! I am happy to here that you enjoyed your stay and our new healthy breakfast. We appreciate your business.

Scott Crunk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 28, 2013

Hotel was clean but room was strangely laid out. Our room faced the pool, and the first night we had to call the front desk at 3am to complain about noisy people in the pool. The next night, we had to call again to complain about children running around the hallway outside our room at 11pm. The lady that answered the phone each night was very abrupt and made us feel like our complaints were not of any importance.
Hotel was in a good location with many restaurants around, and easy to access the highway.
We are gold members in Marriott's rewards program, and this was the worst customer service we have ever encountered.
We got a really good nightly rate, but I guess you get what you pay for...

Room Tip: Don't get a room facing the pool.
See more room tips
Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Addison, General Manager at SpringHill Suites Dallas Addison/Quorum Drive, responded to this review, July 18, 2013
Thank for your review. It is unfortunate that you had noise disturbances and service issues during your stay. Please rests assure that our number one priority is that each guest has a pleasant stay. We have used your review in training with our staff to ensure that all associates know the proper and effective way to handle these types of situations.

Scott Crunk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 23, 2013

Hotel is clean and friendly. Breakfast items are good however if large groups are staying at the hotel the seating is limited and you end up taking your food to the room to eat.
The hotel is close to Beltline road and Addison circle so there are a lot of restaurants to choose from.
If you are a light sleeper then choose a different hotel because its close to a regional airport that has jets and planes taking off and landing sometimes early in the morning.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_Addison, General Manager at SpringHill Suites Dallas Addison/Quorum Drive, responded to this review, June 28, 2013
Thank you for taking time to share your thoughts on our hotel.

When we have larger goups in house we open up our meeting space for additional seating. Also, starting July 1st we are starting our new breakfast buffet! We would love for you to come back and try it out.

If you are a light sleeper request a room on the east side of the building. That way your room will not face the airport.

We appriciate your business.

Scott Crunk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to SpringHill Suites Dallas Addison/Quorum Drive? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Dallas Addison/Quorum Drive

Address: 15255 Quorum Drive, Addison, TX 75001
Phone Number:
Location: United States > Texas > Addison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Addison
#7 Family Hotel in Addison
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Dallas Addison/Quorum Drive 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Marriott, Expedia, Tingo, BookingOdigeoWL, Hotels.com, Priceline, Venere, Agoda and Otel so you can book your SpringHill Suites Dallas Addison/Quorum Drive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Dallas Addison/Quorum Drive Hotel Addison
Springhill Suites Addison

Owners: What's your side of the story?

If you own or manage SpringHill Suites Dallas Addison/Quorum Drive, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.