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“Superior hotel stay” 5 of 5 stars
Review of Candlewood Suites Abilene

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Candlewood Suites Abilene
2.0 of 5 Hotel   |   3050 Catclaw Drive, Abilene, TX 79606   |  
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Ranked #10 of 36 Hotels in Abilene
1 review
2 helpful votes 2 helpful votes
“Superior hotel stay”
5 of 5 stars Reviewed August 9, 2014

Family-friendly hotel and staff. Rooms are almost sound proof, I never heard other guests. Large, very clean, you would think that you are the first person to use the room. Best hotel experience I have ever had. I would never stay any where else.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
    11
    7
    1
    3
    1
See reviews for
5
4
Solo
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
The Villages, Florida
Top Contributor
210 reviews 210 reviews
94 hotel reviews
Reviews in 109 cities Reviews in 109 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed March 30, 2014

Stayed 3/28. We've found Candlewood Suites to be hit or miss with some better than others. This was a very good one.

Plenty of free parking and a friendly, efficient check in by the desk clerk who seemed to take pride in their hotel.

Room was clean, comfortable and well maintained. Full size appliances, good furniture and work space were available in the room. TV had plenty of channels and the wifi worked well. Beds had clean sheets and there were plenty of clean towels in the bathroom. Everything worked well in the room. No breakfast as expected in this extended stay hotel.

One interesting feature was a "Corn Hole" game available near the first floor elevator landing. Lots of fun if you have to wait for a ride up to your room.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherokee, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 5, 2014 via mobile

The rooms are very clean. It is a newer hotel so everything is very up to date. My husband and I stayed for almost a week and it was the best value for us, we were able to cook dinner every night in the room, and they allow pets. Plus the staff is super friendly if you need anything and free laundry! I would defiantly recommend you stay here if you visit Abilene for more than one night.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
108 reviews 108 reviews
77 hotel reviews
Reviews in 60 cities Reviews in 60 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed October 18, 2013

For those not familiar with the brand, Candlewood properties are designed for more of a long-term stay than an overnight stay. At most if these type properties, the linens are changed weekly, no free breakfast, there is a stove, dishes are provided, etc. Many of the reviews show negativity due to the reviewers lack of research. Upon booking the room however, I did notice that it states 'complimentary breakfast'. All Candlewoods have a 'market' where you can purchase food & drinks, which is what I expect. I have been to Candlewood properties that offer a voucher for an IHOP or Denny's nearby. I inquired upon check-in, & that's not the case here, therefore the wording should be removed from the website. The first room I was given smelled like a sewer, so I was changed to another room and all was great! Everything was wonderful, just remove the 'complimentary breakfast' f/ the website!!

Stayed October 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manitoba, Canada
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 2, 2013

We were traveling back to Canada after our vacation in the states. We stopped here for one night. After our vacation we had a lot of laundry piled up and we were so surprised to see they had free laundry offered! That really helped us keep our vacation costs down. They had 3 washers and 3 dryers, that were in nice condition and clean.
With my husband and 2 kids, we got a king suite. It had a bedroom and a separate room as the living room. The kids slept on the pull out couch and enjoyed it. The room has a full fridge, dishwasher, pots and a stove top, dishes and utensils. Basically a full kitchen. The ridge has a freezer with a ice maker in it. We were so pleased with this.
They did not have free breakfast, but they have a little store, that sold milk and cereal and things we could take to the room and eat.
Friendly service, and a nice room overall. We enjoyed it!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2013

Shannon and Wynette were wonderful. The heat was killer that day but the selection of drinks in the cupboard really helped. Our king suite was perfect. Great shower after a long day on the bike. Right across the street is the Harley dealership. We stayed two nights to dehydrate on our way home to Houston. Superb bed! At $74/night it was a steal. JujU

Room Tip: Just asked the staff!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANSFIELD
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed May 28, 2013

I was traveling with pets and selected Candlewood because they are pet friendly. My dog has a full show coat, he is a Cocker Spaniel. The potty area for pets is tiny, gated and on an inline that drops off in to a drainage ditch. So, if you don't have good balance, don't go to the potty area. They do have other grassy areas around the hotel. However, the grass was full of stickers, not good for a fully coated dog. I spent a lot of time pulling stickers out of my dogs coat. The pool, which I did not plan to use anyway, was green and had trash in it. The hotel staff was very nice. The room was decent. I was in a 2 room King Suite.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Abilene, responded to this review, June 18, 2013
Dear VANITA E,

Thank you very much for taking the time to write about your recent experience with us. I apologize for the shortcomings you have experienced during your stay with us. We take all comments into consideration and welcome any opportunity to improve. Thank you for staying with us and we hope you give us a chance to show you how great our hotel is.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Abilene

Address: 3050 Catclaw Drive, Abilene, TX 79606
Phone Number:
Location: United States > Texas > Abilene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 36 Hotels in Abilene
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Abilene 2*
Number of rooms: 72
Official Description (provided by the hotel):
We know what you need. Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites Abilene is designed from the ground up, just for you. Located off Hwy 83 South, we are just minutes from Abilene Christian University, McMurray University, Dyess AFB, Abilene Regional Hospital and less than 1 mile from the Mall of Abilene. Candlewood Suites Abilene gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and space to relax. Plus there s great shopping, dining and exciting entertainment less than 1 mile from the hotel. When visiting, you have to take time to enjoy the local sites: Abilene State Park, Lake Abilene, Buffalo Gap Historic Village, and the Abilene Zoo are just a short drive from the hotel. When it s time to get connected we know what you need free wired and wireless high speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center and outdoor pool will help melt the stress away. For a relaxing evening, use our gas grill in the Gazebo to cookout whenever you crave a taste of home and for a late night snack you can always grab a treat in our Cupboard, open 24 hours.When you come to Abilene we know what you need. Candlewood Suites Abilene is your best stay for a week, a month or even a year. ... more   less 
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