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“Good hotel! Great Value!” 5 of 5 stars
Review of Wingate by Wyndham Abilene

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Wingate by Wyndham Abilene
2.5 of 5 Hotel   |   3010 CatClaw Drive & South Clack St, Abilene, TX 79606   |  
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Ranked #14 of 36 Hotels in Abilene
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good hotel! Great Value!”
5 of 5 stars Reviewed July 25, 2012 via mobile

Stayed here while visiting family in Abilene. The hotel is close to everything! Many restaurants and shopping nearby. We used the pool, which was clean and refreshing, and also the hot tub which was nice as well. This hotel provides you with towels for the pool/hot tub, continental breakfast with various choices, and a business center that I used to print off my boarding passes. The rooms were nice and clean. Overall this was a great hotel with a friendly and helpful staff.

Stayed June 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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270 reviews from our community

Traveler rating
    138
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    35
    24
    10
See reviews for
112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2012 via mobile

Clean, updated hotel. Very nice experience. Large room, good location, good breakfast too. Hate this 200 word minimum from trip advisor. Like to get the word out on this hotel but won't review on trip advisor again.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deerfield Beach, Florida
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 10, 2012

This motel is located close to everything you need while traveling. There are several good chain and local restaurants within two miles (many in walking distance). The motel is just a couple of miles off I 20 straight down a four lane expressway. There is a Walmart just around the corner. The facilities are well kept and clean. Each room has a refrigerator and microwave. There is an inside hot tub, an outdoor pool, a gym and a comfortable business center. The complimentary breakfast includes waffles, eggs and sausage. There is sugar substitute and sugar-free syrup. The staff is friendly and caring.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2012 via mobile

I have stayed at a wingate by wyndham hotels or sister properties for over several years. I can't remember ever having a negative experience . My last stay was at a wingate in abilene tx. Once again I received awsome service that I and my family have become acustom to. The breakfast was excellent as always and I also want to mention the general manager,Mr Niebelski, was very professional and on top of his game. I would recommend this hotel for business of pleasure-can't go wrong either way. Last, you might find a cheaper rate ,but remember "You Get What You Pay For" don't short change yourself or your family!

Stayed May 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 16, 2012 via mobile

We have been staying in Abilene for several years atleast twice a year and this was our first stay at the Wingate. I ll have to say this was probably the best hotel we ve stayed at while in Abilene. Nicely appointed rooms, clean and quiet. Very helpful staff and friendly maid service. We will definitely stay here again when returning next year!

Stayed May 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring, Texas
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 15, 2012

This hotel gives its "friends" master keys to every room. NO LIE! We were watching TV in our room around 10:30pm when we could hear someone trying to open our door. We just sat there waiting for them to realize it was the wrong room and walk away. Well, they tried again and this time my husband walk toward the door. About 3 steps from his reaching the door, IT OPENED!! Thankfully we had the bar lock engaged. When I heard the bar lock catch my heart went into my throat! At this point I could hear my husband say "hey pal, you have the wrong room!" in a panicked voice. I thought we were dead at that point. The man apologized and walked away, but we were still very shaken up, HE OPENED OUR DOOR WITH HIS KEY! When my husband called down to the front desk and explained what happened, the guy said "oh, he's a friend of the owner." No apology or anything! My husband then proceeded to let him know we didn't care if he was a friend, he was a STRANGER to us and HE OPENED OUR ROOM WITH HIS KEY, how could this happen?! Then the idiot tells us "well sir, he has several rooms here so his key opens all the rooms. WHAT??? REALLY? OMG! we were so shocked we insisted on speaking to the manager face to face immediately! He then tells us, "well I also have a master key," to which my husband replies "I would expect YOU to, you are an employee, duh!" He said they stayed on site so we went down to the front desk to speak with them. A small woman with a German accent begins to tell us the same thing!!!! instead of apologizing and offering to fix it, give us a new coded key or something. She just kept saying what great friend he was and that it was a mistake. We offered to let everyone on our floor know that this "friend" of theirs had a key to all of their rooms, but they didn't want us to do that for some reason. We said we were leaving and wanted a refund. When the jerk behind the counter said we were not getting a refund, my husband began raising his voice. They threatened to call the police so we said "great, we will wait for them and let them know what happened." The German woman then says "oh no, don't call police, they want to go, just let them go!" HMMMM, wonder why? On our way out, we were given a receipt with a zero balance, but NO APOLOGY AND THEY STILL THOUGHT THERE WAS NOTHING WRONG WITH GIVING A "FRIEND" A KEY TO EVERYONES ROOM!! Had we not been there, he could have walked in and taken anything, or if he had been drunk, maybe passed out in our bed or something. Had we not had the bar lock on he would have WALKED RIGHT IN on us!! This could have gone extremely bad in SO many ways!! But guess thats ok, he's a friend of the owner. Now we are going to buy a door jam bar to carry with us when we stay anywhere to try and ease our fears of a reoccurrence, thank you Wingate Hotel.

Room Tip: Stay somewhere you feel safe, not here!!
See more room tips
  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 11, 2012

The hotel facility is very nice. Front desk service is horrible. My family reserved and had the written confirmation for a specially equipped room. When we arrived, the room we reserved was not available. The front desk manager made no apology nor tried to accommodate us in any way. He simply said we could take another room or nothing. This is the worst hotel service we have experienced! Interestingly, we overheard the guest checking in before us complain that they did not get the room they reserved. Management needs to better train the front desk staff who worked the afternoon of May 11, 2012.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingatebyWyndham1, General Manager at Wingate by Wyndham Abilene, responded to this review, August 28, 2012
Thank you for taking the time out of your schedule to complete our review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Abilene

Address: 3010 CatClaw Drive & South Clack St, Abilene, TX 79606
Phone Number:
Location: United States > Texas > Abilene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Abilene
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Abilene 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
This is what we look like from the outside ... more   less 
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Also Known As:
Wingate By Wyndham Abilene Hotel Abilene

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