As a diamond and a loyal Hilton brand customer for 8 years, I have had good and bad experiences at this property. Our current company has contractual agreements with large known chains, but I always choose any Hilton property when I can. I have been staying at this HGI for 3 occasions during my current work assignments. The counter staff has been kind and helpful. Jessica the morning server during breakfast is absolutely the greatest from all their staff. She knows customer service and it shows. Gilbert the night manager is very helpful. I will continue to sponsor the Hilton brand and stay at this property in Abilene.
I suggest to the management staff to NOT forget to acknowledge us loyal customers. Last week, I reported an issue to the counter staff for a minor repair in my room that was never completed. Another stay, my room was never cleaned on 2 occasions. Exiting the parking lot unto Ridgemont Drive can be tricky so be aware. Perhaps trimming the bushes may help other drivers and avoid a collision. See ya'll soon!
- Official Description (provided by the hotel):
- Our Hilton Garden Inn Abilene Hotel is within walking distance to the Mall of Abilene and shopping area. We are in an ideal location with easy access to all three major colleges in Abilene and the top Abilene attractions. We offer complimentary WiFi and a 24 business center along with clean and comfortable rooms to help you enjoy your Abilene visit. ... more less
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- Also Known As:
- Hilton Garden Inn Abilene Hotel Abilene