Stayed here one night with two sons (7and 4) while on business.
This is the first hotel out of more than 25 I have reviewed that I recommend staying away from.
The main problem was the lack of good customer service. When I found out the pool didn't open until 11:00 am, I asked the front desk clerk why. He responded that it was probably because there wasn't a lifeguard. That made no sense at all, since there was never a lifeguard there.
There were some kind of small bugs on the window sill - I called the front desk, but she said there was nothing she could do. I asked if they had a can of bug spray, but she said it was locked up and the manager would call me later in the evening. Noone ever called me about it.
The shower/tub didn't drain while I took a shower.
There were bare wires sticking out of the wall just above the hot tub in the pool area.
The breakfast was very minimal Comfort Suites offerings.
There are plenty of other better places in Abilene at relatively similar prices.
Oh, the wireless internet did work well, though.
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- Also Known As:
- Abilene Comfort Suites
- Comfort Suites Abilene