The place was filthy. There was bugs in the room along with spider webs in the ceiling. I would not take my family to this place. The review below hits the nail on the head. I would not take my dog to stay in this place.

My family and I booked this hotel for two nights, this was such a mistake. I would not recommend this hotel to anyone. There is a train that come through every couple of hours throughout the day and night. The staff was very uncaring towards the guest and I am very sorry to say that this attitude consist of the manager also. While we were staying at this hotel, the local police were called out to the hotel due to a parking situation that involved myself and several other guest. There was a graduation party that was held next door to the hotel and all the parking spaces were taken up by the people/teens that were attending the graduation party. When we(myself and about 10 other guest) first went in to inform the young lady at the front desk, her reply was that she was sorry and she was not sure what to do. Well, that response did not go over very well and the next thing was there were several request for the manager. The front desk person did call manager after 20 minutes. Once the manager did arrive her whole attitude did nothing to ease the tension of the guest, but it added fuel to the all ready growing frustration of the guest. Hotel guest started calling the local police and fire department bacause by now some of the cars that were driven by the teens were now blocking the exit way of the hotel parking lot so now you have nothing but a traffic back. Traffic could not go forward nor backward. After about two hours of this confusion the police did arrive at the scene with their rifles in hand and due to one of the officers comments this is not the first time that any of this have happen and they (police) were very tired of coming out to this hotel. The officer at the scene threaten to cite the on duty manager because the building next door to the hotel has some kind of connection to the hotel. The manager was very rude to the police officer. This hotel is such a disgrace to the Carlton name. I would never stay at this hotel again nor advise anyone else. Please do not waste your money by staying at this awful hotel. I can not see it staying in business for long unless it change it's current management and close down the building next door that looks like a resturant but is really a night club.

I stayed at this hotel in Dec with my mother and two small children. We were visitng Nashville for a childen's concert. The hotel room wasn't too bad. But our vehicle was broken into during the night. The windows were busted out and a large amount personal items were stolen. We never leave anything visible in our vehicle and we were parked under a light. The front desk worker did not seem suprised when we said it was broken into. Which made me wonder if it is a regular occurence. She was helpful in helping us contact the police and clean up the glass in and around the vehicle. It worries me though because we have stayed numerous times in Nashville and around the Nashville area and have never had anything like this happen. Locals in Nashville told us later that the area is known for high levels of crime. The hotel is located back off the interstate next to an abandoned resturant and arcade. We will not return due to safety issues.

Terrible place. Would never consider going back. The worst customer service I have ever encountered!