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“near nashville” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Nashville-South

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Country Inn & Suites By Carlson, Nashville-South
2.5 of 5 Hotel   |   400 Collins Park Drive, Antioch, TN 37013   |  
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Ranked #4 of 8 hotels in Antioch
knoxvillle
1 review
2 helpful votes 2 helpful votes
“near nashville”
5 of 5 stars Reviewed January 3, 2013

Debra at the front desk is second to none when it comes to being courteous and helpful. Because of this alone we will use this hotel again. The rooms were clean and the staff very helpful. If you want a pleasurable stay near nashville this is the place to stay.

Room Tip: The trick to this stay is to call debra at the front desk. She is helpful beyound measure.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Nashville-South, responded to this review, January 4, 2013
Dear crowntree,

Thank you for telling us about your stay with us. We appreciate all of your kind words about Debra. We value such a great employee. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Your feedback makes that possible. Thank you so much for your time. We hope you will stay with us again in the future.


Sincerely,
Country Inn & Suites Nashville South
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134 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Oswego, IL
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 7, 2012

Stayed at this hotel as a last-minute reservation and all of the reviews said 'clean' which it was! I agree with the review earlier in November, 'clean but worn'. Staff was friendly and helpful as they could be.
The only problem was that the wifi was down the evening we were there. It came back on sometime during the night but the wifi being down did not make us happy. I have no idea if the tv worked, we generally don't even turn it on but if the wifi's out.....
Again, this was fixed by morning and I don't see it mentioned elsewhere so it does seem to have been a one-time thing. If we pass through the area again we'd definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Nashville-South, responded to this review, December 11, 2012
Dear roadcacher,

Thank you fjor telling us about your stay. We appreciate your thoughts and concerns. Thank you for telling us your concerns about the wifi being down. We are very sorry for the inconvenience. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will consider us again in the future.

Sincerely,
Country Inn & Suites Nashville South
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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 30, 2012

Clean, nice staff, ok breakfast, great rates. We traveled this way for a funeral at the last minute and booked this hotel on our drive down. We wanted a good price, CLEAN ROOM, free wifi, and free breakfast. We got them all at this location. It was right off the highway and close to decent places to eat. It met our expectations for what we needed at the last minute and we were satisfied (oh yeah, and hotels.com had a mobile deal too which also cut the cost).

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Nashville-South, responded to this review, December 4, 2012
Dear Cstyle81,

Thank you for telling us about your stay with us. We are very sorry for the circumstances that brought you to the area. We are so glad that we could accommodate you during a difficult time. We strive as a hotel to povide a clean, safe, and comfortable place to stay. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. We hope you will consider us again in the future.

Sincerely,
Country Inn & Suites Nashville South
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Kodak, Tennessee
1 review
5 of 5 stars Reviewed November 18, 2012

We stayed at this hotel for two days and enjoyed our stay very much. The rooms were very nice and clean. The heating/ac unit worked nicely. We found the common areas to be just as clean. Staff was very nice and helpful. The breakfast was outstanding and a good variety in my opinion.The ladies over the breakfast buffet was fast, courteous and stayed right on top of everything. I am afraid I didn't get names to directly thank each person for making our stay pleasant but wish to extend it to all there. We also enjoyed the warm cookie snacks. Nice touch. Our only complaint was that perhaps the walls could of had a bit more insulation or noise blocking material to help reduce the "entertainment" coming from another room. We do realize that this is a natural part of life and happens quite often in hotels but not really something we wanted to hear. We do feel that this was beyond anyone's control, lol. You do have to look for the entrance to get to hotel. When passing Red Lobster, going through first underpass, immediately look to left. That is the entrance.We would recommend staying here.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Nashville-South, responded to this review, November 21, 2012
Dear Mandy C,

Thank you for telling us about your stay with us. We really appreciate all of your comments about the hotel. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for mentioning our great staff. We will pass these great comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you for your time. We hope you will stay with us again in the future. Thank you so much for your time.

Sincerely,
Country Inn & Suites Nashville South
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SAVANNAH
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 11, 2012

We were not planning on stopping to stay the night anywhere on our road trip, but sleepiness got the best of us. We found this hotel just through a quick search online, reviews looked very good. I was very pleased with the professionalism of the night person, Daniel (i think it was, tall skinny young guy). Check in and check out were very fast and friendly :)

Breakfast in the morning had a lot to choice from, very clean and a good meal before hitting the road in the morning.

The bed was pretty good, lots of blankets and pillows. Very good lighting in bathroom, good water pressure and very very clean! We enjoyed our stay even though it was short.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Nashville-South, responded to this review, November 13, 2012
Dear Stephanie F,

Thank you for telling us about your stay with us. We are so glad you stayed with us and that we could accommodate you and your family. We appreciate all of your comments about the hotel and the staff. We will gladly pass these comments on to them. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope that you will stay with us again in the future.

Sincerely,
Country Inn & Suites Nashville South
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Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012

I do not know where some of the other reviewers have been staying, but my experience at the Country Inn & Suites in Antioch, TN was very enjoyable. Booked thru Hotels.com and got a great rate. Little things that are cut to the bone in other similar priced hotels are included here: free internet, 5 pillows - not two, an extra blanket, four packets of coffee for the coffee maker, an in-room safe, two waffle irons at breakfast to speed things up, a great breakfast bar that included hot items and was constantly attended to, a fully stocked bathroom with shampoo, conditioner, etc. and plenty of clean towels so you need not ask the front desk for more, two blocks away from multiple fast food to steak restaurants, and convenient Hwy 24 freeway access. A little difficult to locate service road turn-in with heavy intersection traffic for first-time guests. My only criticism would be for them to shampoo their front and rear entry Welcome mats on a more frequent basis. Would I stay here again - yes, definitely.

Room Tip: Ask for a room facing the back parking lot - front rooms all face the noisey freeway.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Nashville-South, responded to this review, November 8, 2012
Dear David_P55343,

Thank you for telling us about your stay with us. We appreciate your very detailed review. We appreciate guest feedback. It allows us to make necessary changes to the hotel to make it better for you, and future guests tot he hotel. We are so glad that you stayed with us, and that we could accommodate you.

Sincerely,
Country Inn & Suites Nashville South
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Bowling Green KY
Top Contributor
76 reviews 76 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 5, 2012

Like many of the country inns, we have stayed at recently - this one is also showing it's age. However it was clean! The front desk was average not rude but not friendly nor were they much help. We are in Nashville quite often so we didn't need help about the area. The breakfast was the average nothing to complain or to rave on. We had a great rate for two nights but it is out of the way unless you are doing an airport run then it is a perfet ride on interstate 24 to 255 and the back end of the airport! Getting to the hotel is tricky and there is NOTHING around the hotel - the mall is closed - several of the map programs on the internet place it up one block and across the street from where it is. This is a really depressed area!

Room Tip: Stay on the front side of the hotel, safer and no trains to interrupt your sleep!
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Nashville-South, responded to this review, November 6, 2012
Dear Manyconfereces,

Thank you very much for your review of the hotel. We appreciate all of your comments about the hotel. Thank you for your feedback about the hotel. We use guest feedback to allow us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for staying with us. We hope that you will consider staying with us again in the future.

Sincerely,
Country Inn & Suites Nashville South
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Additional Information about Country Inn & Suites By Carlson, Nashville-South

Address: 400 Collins Park Drive, Antioch, TN 37013
Phone Number:
Location: United States > Tennessee > Antioch
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Antioch
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Nashville-South 2.5*
Official Description (provided by the hotel):
Experience Comfort at our Antioch, TN Hotel near Nashville. For top service, competitive rates and a great location about 20 minutes from downtown "Music City," look to the Country Inn & Suites Antioch, TN. Our hotel in south Nashville offers a number of services and amenities for guest comfort, including free high-speed Internet access and a Fitness Center. Guests also save money when they stay with us by taking advantage of our free amenities, from a hot breakfast every morning to our indoor pool. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Nashville-South Hotel Antioch
Country Inn And Suites By Carlson, Nashville-South
Country Inn Antioch
Antioch Country Inn

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