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“Check out was frustrating” 3 of 5 stars
Review of Rodeway Inn & Suites

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Rodeway Inn & Suites
2.5 of 5 Hotel   |   13010 Old Hickory Blvd., Antioch, TN 37013 (Formerly Music City Inn)   |  
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Ranked #3 of 8 Hotels in Antioch
1 review
“Check out was frustrating”
3 of 5 stars Reviewed July 9, 2014

Over all the stay was good. We didn't get to enjoy the breakfast as it's available starting at 6:30 and we had to leave each day at 6:30. The room was very nice and clean. Bed was comfortable but pillows were not. The staff at check in was friendly and polite. The staff (Carlos) at check out was a royal pain. Very rude and disrespectful and bad attitude. Despite Carlos - I would stay there again. Hopefully he won't be there...

Room Tip: Suites give plenty of room
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  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicCityInn, Manager at Rodeway Inn & Suites, responded to this review, July 12, 2014
Thank you for rating your stay, with details on both positive attributes and where we still need improvement. We value greatly your patronage and will do everything we can to act on your suggestions. We look forward to seeing you again, and when we do, will be happy to show you how much we care.
Sincerely at your service,
Ash Kumar, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
    73
    66
    51
    18
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Oswego, Illinois
1 review
2 of 5 stars Reviewed July 7, 2014

The rooms were old and outdated. Very musty smell in the room. Mismatched furniture - no desk, just a table in the middle of the room with a chair- very odd. Very loud highway noise could be heard all night long.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicCityInn, Manager at Rodeway Inn & Suites, responded to this review, July 12, 2014
Michelle B,
Thank you so much for taking the time to review your stay and list details as to where we still need improvement. When you stay with us again, please request a remodeled room on the back side or request free use of a tropical or ocean sounds noise cancelling alarm clock. We look forward to a second opportunity to show you how much we care. When you think of Best Western, remember we are always at at your service.

Sincerely,
Ash Kumar, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seminole, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 7, 2014

Enjoyed the stay the breakfast was awesome, the rooms decent for the price we paid, Clean rooms. Employees at front desk were very helpful. Area not bad from downtown had to drive but close to interstate.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicCityInn, Manager at Rodeway Inn & Suites, responded to this review, July 12, 2014
Dear Rosaura63,
Thank you very much for taking the time to review your stay and share your experience with other travelers. We endeavor to serve our guests with greatest of care, and we are delighted your stay was a positive one. When you are back this way and we have an opportunity to serve you again, please ask for me so that I may thank you personally and to make sure we continue to exceed your expectations.
Safe travels,
Ash Kumar, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia, United States
2 reviews
5 of 5 stars Reviewed June 28, 2014

Our room was clean and the beds were very comfortable, the only complaint that we had, there were only three towels and three wash cloths for four people. The room was very clean and it was very quiet.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicCityInn, Manager at Rodeway Inn & Suites, responded to this review, July 12, 2014
Dear Susan C,
Your comments are greatly appreciated and we are delighted you enjoyed your stay at Nashville's Best Western MUSIC CITY INN. Next time you give us an opportunity to serve you, please let us know at check-in there are 4 persons in the room, and we will be happy to hand you extra towels and supplies at that time. Additionally, our lobby is open 24/7, and any guest may pick up additional towels and supplies any time. We value your patronage and comfort, while attempting to remain green and energy conservation friendly. Please accept our sincere apology for any inconvenience this may have caused you.
At your service,
Ash Kumar, GM
(615)641-7721
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antioch, United States
1 review
4 of 5 stars Reviewed June 25, 2014

Arrived at the hotel at 2am, staff SUPER friendly and helpful in getting a room as fast as possible. Clean room, and easy access for location right off interstate. Going through Tennessee, will definitely stay at this hotel again.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
133 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed June 19, 2014

Rooms were dated and somewhat clean. Many stains on carpet, mold in tiny bathroom and the bathroom sink backed-up with black stuff and would not drain. The woman at the front desk said they purposely inject a black substance into the drainage system to find areas that need attention. No offer for new room nor an apology for the inconvenience. Breakfast was inferior products compared to other Best Westerns. Bagel were dry and did not taste good. Staff in breakfast area were very friendly. Hotel close to expressway for convenience. Little noisy from traffic. I slept well but my husband kept hearing the traffic especially motorcycles. Bed comfortable. Pool nice and very clean. Laundry facility available and clean. We are not picky or hard to please but the sink issue was not acceptable. Would not return.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, Tennessee
Level Contributor
3 reviews
4 of 5 stars Reviewed June 18, 2014

We had a very enjoyable stay at this hotel and would stay there again if in Nashville. The hotel is decorated very nicely,, is clean, and the staff is quite helpful. Only one problem, they forget to give us a wake up call.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Rodeway Inn & Suites

Address: 13010 Old Hickory Blvd., Antioch, TN 37013 (Formerly Music City Inn)
Phone Number:
Location: United States > Tennessee > Antioch
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Antioch
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Rodeway Inn & Suites 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Rodeway Inn & Suites in Antioch, Tennessee near Cane Ridge Park Conveniently located off Interstate 24, the Rodeway Inn & Suites(R) hotel in Antioch, TN offers easy access to downtown Nashville, allowing guests to stay in a relaxing, peaceful setting while still putting hot spots like the Grand Ole Opry within convenient reach. Just a short drive from Nashville, this pet-friendly hotel is en route to some of Tennessee's most renowned attractions, including: Vanderbilt University Ryman Auditorium Country Music Hall of Fame Opry Mills The Grand Ole Opry Also nearby are the Nashville Zoo, Middle Tennessee State University and LP Field. Relax in our seasonal outdoor pool. Our meeting room can accommodate up to 30 people for banquets & conferences. Other amenities include: Free hot breakfast Free WiFi Free coffee Business center Guest laundry facilities All guest rooms come with a flat-screen television, coffeemaker, microwave, refrigerator, iron and ironing board. Some rooms feature kitchenettes, sofa sleepers and desks. A smart place to stay on the road awaits guests at the Rodeway Inn & Suites hotel in Antioch, Tennessee. Book a room today for attractive accommodations at an affordable price. ... more   less 
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Also Known As:
Best Western Music City Inn / Nashville Hotel Antioch
Best Western Antioch
Antioch Best Western

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