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“Great experience!” 5 of 5 stars
Review of Candlewood Suites Knoxville Airport-Alcoa

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Candlewood Suites Knoxville Airport-Alcoa
2.0 of 5 Hotel   |   176 Cusick Road, Alcoa, TN 37701   |  
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Ranked #5 of 16 Hotels in Alcoa
Princeton, West Virginia
1 review
“Great experience!”
5 of 5 stars Reviewed July 31, 2013

I travel quire a bit and it is always a pleassure to find a hotel that goes the extra mile. As an Priority member you stay in there hotels because the properties are great.

The staff was awesome. Crystal stood out and was a great help for my entire stay. She went out of her way to make my stay a comfortable time.

When I am in The area, Candlewood Suites in where I will be staying!

Thank you,

MIchael Williams

Sperry Rail Service

Room Tip: I wa on the second floor facing south. it was very nice. I do try to get the first floor.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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52 reviews from our community

Traveler rating
    33
    13
    1
    3
    2
See reviews for
11
11
8
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Cornwall on Hudson, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 8, 2013

My boyfriend & I were visiting family nearby & were traveling with our Golden Retriever. We had chosen another Hotel for our stay based on a search of pet friendly Hotels in the area ( this Hotel didn't come up on our initial search). After 2 days at the other Hotel, we were unhappy with the small size of the room & bathroom. Candlewood Suites was on my 2nd search, so I walked in off the street & quickly got a good rate with a great room on the 3rd floor. We were very happy with our stay- clean, big room & bathroom, kitchen with everything you would need. Wish we stayed there for the whole visit!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willington, Connecticut
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 13, 2013

Overlooking the pool & gazebo area ( 3rd floor ) was quiet & comfortable.Nice set up of dishware & utensil use, appliances too. Laundry basket to keep things neat was an added bonus. Pillows on the small / short side, looked more like decor size.

Raj Tailor, General Manager on duty was very pleasant.

Although near an airport, the sounds of aircraft not noticeable.

Room Tip: The 3rd floor back / rear side of hotel seemed to be very quiet where we stayed. Our son had a 3rd...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 26, 2013

The title says it all. The room was clean, it was a nice setup, the price was reasonable, and the location was excellent - Far enough away from the airport and main road that it was quiet, but still very close so you could drive there in minutes.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Top Contributor
321 reviews 321 reviews
94 hotel reviews
Reviews in 121 cities Reviews in 121 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 28, 2013

I have always been happy with Candlewood properites and I was satisfied again with this hotel. Good location. Close to many places to eat, some within walking distance. Close to airport. Room was clean. Check in was quick and easy, they had everything ready for me to pick up and head to the room. I would stay here again.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pickerington, OH United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 1, 2013 via mobile

I was very disappointed in our recent stay at this property. The bathroom was very dirty. I wiped up some water that spilled on the bathroom floor and it came up Brown from dirt. The walls in the bathroom were also cover with splashs of something I don't want to know what it was....when we check In late that evening the front desk clerk was nice but seemed to be entertaining someone and was very distracted. We only stayed one night but that was enough. If we return it will not be to this property.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review, April 15, 2013
Dear Jodi H,

Thank you for taking the time to provide us with your feedback. Please accept our apologies for the condition in which you found your room. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We will be addressing the matters with the respective departments in order to avoid these unnecessary issues in the future.

Sincerely,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Candor, North Carolina, United States
1 review
5 of 5 stars Reviewed March 27, 2013

I am president of a trade association for window cleaners. I conducted an online search on a meeting specific search engine. Soon after my search, the sales manager, Doug, contacted a member of the association whom in turn referred him to a member of our management staff. Doug offered our group a very attractive, competitive rate. The staff went out of their way to make out stay and event a success. I would recommend their property to anyone.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Knoxville Airport-Alcoa

Address: 176 Cusick Road, Alcoa, TN 37701
Phone Number:
Location: United States > Tennessee > Alcoa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 16 Hotels in Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Knoxville Airport-Alcoa 2*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to Our Extended Stay Hotel in Alcoa, TN Searching for a relaxing setting in the Appalachian Mountains with a convenient location near downtown Knoxville? Then look no further than the Candlewood Suites extended stay hotel in Alcoa - Knoxville Airport. Our hotel's amenities include a free shuttle to McGhee Tyson International Airport TYS, also known as the Knoxville Airport. Our hotel's guests enjoy a variety of attractions, from seeing a game at UT's Neyland Stadium to a movie at the Palace Theater and Espresso Bar. For some outdoor fun, try a round of golf at the Pine Lakes Golf Course or a picnic at the Springbrook Park & Duck Pond, the largest park in Alcoa. Our hotel's location is also convenient to the Air National Guard, Alcoa Aluminum, Denso, Coca Cola Bottling Co, Kimberly Clark, the University of Tennessee and other businesses in downtown Knoxville. Business travelers can work efficiently in the 24-hour business center or at each suite's over-sized desk with a speaker phone and free high-speed Internet access. We go beyond other extended stay Alcoa, TN hotels to offer you great amenities, like free laundry facilities, a relaxing pool and a 24-hour Candlewood Cupboard convenience store. Each suite has a fully equipped kitchen, comfortable bedding, a 32in TV with a DVD player and a large workspace with free Internet access. A suite awaits you at one of the best pet friendly Knoxville airport hotels. ... more   less 
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Also Known As:
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa

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