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“Fair value, but...” 3 of 5 stars
Review of La Quinta Inn and Suites Knoxville Airport

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La Quinta Inn and Suites Knoxville Airport
2.5 of 5 Hotel   |   126 Cusick Road, Alcoa, TN 37701 (Formerly Fairfield Inn Knoxville Alcoa/Airport)   |  
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Ranked #2 of 16 hotels in Alcoa
Lehigh Valley, PA
Top Contributor
96 reviews 96 reviews
28 hotel reviews
Reviews in 50 cities Reviews in 50 cities
41 helpful votes 41 helpful votes
“Fair value, but...”
3 of 5 stars Reviewed September 17, 2013

Spent two nights here on business and although the staff is uniformly pleasant, the hotel needs a little love. My room A/C was broken and shuddered so loudly I lost most of my first night's sleep--brutal, as any business traveler will acknowledge, particularly the night before a thirteen-hour workday. Ugh. Lots of apologies and prompt action by the staff the next morning but nothing more. No credit offered, nada. Not impressed. Furniture in room rickety, mattress needed replacing. For the price, not a bad deal overall, but I wouldn't stay here again.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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122 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Atlanta
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 27, 2013

The room was very clean and the bed very comfortable. The front desk staff were very friendly and the free breakfast had lots of options. The hotel has a pool and exercise room. It is located very near the Knoxville airport and very close to Maryville.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa B, Manager at La Quinta Inn and Suites Knoxville Airport, responded to this review, September 10, 2013
We here at the Fairfield inn in Alcoa would like to thank-you for your recent stay with us. We are always interested in how our guest enjoyed their stay. It helps us keep up excellence out our property. We look forward to your next visit with us. Thank-you for choosing the Fairfield Inn.
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Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 18, 2013 via mobile

This was a totally acceptable place to spend a night. Got a deal on the room; would not have been pleased to spend full price.

Clean hotel with decent breakfast options (lots of carbs plus those microwaveable egg biscuits).

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa B, Manager at La Quinta Inn and Suites Knoxville Airport, responded to this review, September 10, 2013
Thankyou for recent stay with us. We were happy to hear you enjoyed your stay. We look forward
to your next visit to our area and want you to choose us again. We enjoy hearing from our guest.
It helps us make sure we are still providing you with excellence. Again Thank-you.
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Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 7, 2013

The hotel is close to airport, but not to 95/40/75. My bad, and noted.

Rooms are good and clean. Indoor pool was great after driving all day. Pool water was a good temperature. Breakfast was average hotel fare. Employees were friendly.

Overall, I would stay again. Nothing over the top, but nothing was bad, what more would you want for overnight?

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa B, Manager at La Quinta Inn and Suites Knoxville Airport, responded to this review, August 14, 2013
Thankyou for choosing our hotel. We are so happy you enjoyed your stay. If you are back in our area again we certainly hope you will choose us again. We will be here for you.
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Paso Robles, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 4, 2013

This was a nice, clean hotel conveniently located near the airport. Even though is was close to the airport, you couldn't hear any noise. The only problem was our room was interior overlooking the indoor pool. You could not close the heavy drapes (they were decorative only) to block out the light left on all night in the pool area. It was like daylight all night long in our room. Some thread bear towels in the room but otherwise, no complaints.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa B, Manager at La Quinta Inn and Suites Knoxville Airport, responded to this review, August 14, 2013
Thankyou for choosing our hotel when you were in our area. We have white out shades behind the shear curtains in each room. I so wished you had let us know so we could direct you to pull them. Give us another chance and we will help you. we were glad you were still happy here and hope you will return. Teresa Bright , Mgr.
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1 review
4 of 5 stars Reviewed August 1, 2013

We found this hotel to be just fine for 4 nights while we enjoyed some fantastic motorcycling on the great roads in the area. The beds were comfortable and the AC in the room worked well. We did not hear any noise from the airport across the road, but we also brought a small fan for noise. The breakfast was more than adequate. The hotel staff were all very friendly. In fact when we checked in on Sunday night, Teresa, the night manager, offered to move us into a room with a fridge & microwave since we were staying 4 nights, even though our reservation was for a room without one. We were lucky they weren't full so she could do that. We enjoyed our stay and would recommend this location as a good 'base camp' for motorcyclists. Plenty of room for trailers if you opt to not ride down.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Teresa B, Manager at La Quinta Inn and Suites Knoxville Airport, responded to this review, August 14, 2013
We are so happy that you enjoyed our hotel while you were in the area riding your bikes. It means a lot to get comments from our guest. This helps us improve on areas as needed. We look forward to serving you again on your next trip. Thankyou for choosing us.
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Huntsville, Alabama
Top Contributor
77 reviews 77 reviews
38 hotel reviews
Reviews in 51 cities Reviews in 51 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed July 28, 2013

We stayed in a room with two double beds. The bottom of one bed cover nearest the floor had what appeared to be specks of vomit. The bed cover on the other bed had a hole in it the size of an English pea. The bathroom grout was molded. The towels were thread bare from washing--thin and stiff. Our room was on the ground level nearest to the airport runway and highway. Until flight operations stopped for the night, every flight that took off or landed was a noticeable event. Trucks were heard all night.

Room Tip: If you stay here, ask for a room as far away from the highway and runway as possible.
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa B, Manager at La Quinta Inn and Suites Knoxville Airport, responded to this review, August 14, 2013
I was sorry to hear you were unhappy with your stay. We do appreciate your comments so we can make changes. We are an older hotel and are starting complete renovations. Hopefully these will be completed by the end of the year . We will take care of the housekeeping issues
and do hope you will give us another opportunity. Please except my apology for these issues .
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Additional Information about La Quinta Inn and Suites Knoxville Airport

Address: 126 Cusick Road, Alcoa, TN 37701 (Formerly Fairfield Inn Knoxville Alcoa/Airport)
Phone Number:
Location: United States > Tennessee > Alcoa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 16 hotels in Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn and Suites Knoxville Airport 2.5*
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Also Known As:
Fairfield Inn Knoxville Alcoa/Airport Hotel Alcoa
Fairfield Inn Alcoa
Fairfield Alcoa
Alcoa Fairfield Inn

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