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“Good Experience” 5 of 5 stars
Review of Ramada Aberdeen Hotel and Conference Center

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Ramada Aberdeen Hotel and Conference Center
2.0 of 5 Hotel   |   2727 6th Avenue SE, Aberdeen, SD 57401   |  
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Ranked #10 of 10 hotels in Aberdeen
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1 review
“Good Experience”
5 of 5 stars Reviewed September 27, 2012

I was happy with this experience and have no complaints, everything was satisfactory

I have sent this 3 times not sure what else you want me to put in this seciton

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TapZ, General Manager at Ramada Aberdeen Hotel and Conference Center, responded to this review, September 28, 2012
I would also like to thank this guest very much for taking the time to complete a review. It is very helpful and encouraging for myself and the staff. It is very considerate for people to take time out of their busy schedules to complete a review about a positive experience instead of just those who may have had some problems during their stay. Again, thank you very much and we all look forward to seeing you in the future.

Sincerely,

Mike Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
ABERDEEN
1 review
5 of 5 stars Reviewed September 25, 2012

The stay was very nice. The room was clean and updated. The only complaint I have is the bathroom is very small.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TapZ, General Manager at Ramada Aberdeen Hotel and Conference Center, responded to this review, September 27, 2012
Thank you very much for completing a review on our property. It is very encouraging to hear the positive comments as well as areas of improvement. I will certainly pass on the compliments to the rest of the staff. Again, thank you very much!

Sincerely,

Mike Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ND
1 review
1 of 5 stars Reviewed September 4, 2012

we stayed at this hotel with others suppose to be in a block of rooms. we were all charged the same price though our room did not have the ammenities that the other rooms did. also our room was not clean. the bathroom shower was moldy and had a dirty wash cloth still in it. the beds are small and not very comfortable. the pool area upon first glance was decent though no fresh towels in the morning.on closer inspection, the hot tub, GROSS! it was filthy. the pool was as well. you can just see the scum build up on the pool tiles. the breakfast in the morning was awful. talked to the manager in the morning and "i'm sorry" was all that they could do. we will NEVER stay at this hotel again! and honestly i wouldn't wish anyone i knew to stay here. i could stay at a nicer place for less!

Room Tip: stay somewhere else!
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TapZ, General Manager at Ramada Aberdeen Hotel and Conference Center, responded to this review, September 6, 2012
I am very disappointed by our past few reviews and very sorry that we did not meet the expectations of this guest. Our hot tub and pool issues were a short term problem with the city water and has since been resolved. We will certainly address all of the items mentioned in this review. We typically get many compliments on our hot continental breakfast as it is larger than most and we use all fresh products including the eggs. Again, I am very sorry and would encourage everyone to complete a review.

Sincerely,
Mike Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 2, 2012 via mobile

Room smelled of unknown substance. Adjoining room with mold on shower curtain, mold on bathroom ceiling. My sister slept with all her clothes on because she was afraid to touch anything in the room. Bed springs were awful. Sad this hotel has gone downhill so badly. Don't stay here.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TapZ, General Manager at Ramada Aberdeen Hotel and Conference Center, responded to this review, September 4, 2012
I will certainly look into the issues with this particular room and address any of the issues mentioned. I am truly sorry that this was not taken care of prior to this guest's stay with us. This certainly is not typical and will be addressed immediately. All of the rooms have had the beds replaced recently and we continue to upgrade all of the amenities. Including flat screen tv's, new or refurbished funiture, cartpet, drapes, linens, continental breakfast area, etc.. Again, my sincere apology and thank you very much for taking the time to complete a review.

Sincerely,
Mike Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed August 2, 2012 via mobile

At one point in the stay we had woken up to a ghost disturbing us, this caused a lot of tension the rest of our stay. Beyond this fact the rooms were lousy, very small, the heat was horrendous and the staff was useless and helped us little to none.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TapZ, General Manager at Ramada Aberdeen Hotel and Conference Center, responded to this review, August 7, 2012
I certainly apologize for this unsatisfactory stay at our facility. I was hoping for more details within the review in order for us to address any of the concerns that were encountered. Especially the ghost?!?!? I can assure you that we will do our best to exceed the expectations of all our future guests and hope that we are able to serve you in the future. Please take the time to read through many of the reviews and I would also greatly appreciate that anyone who stays with us will complete a review as well.

Thank you,

Mike Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Georgia
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 30, 2012

Some friends and I stayed here in June, and we had multiple rooms. The rooms were pretty standard. Hotel was great! The breakfast at TAPZ was wonderful, the pool area was nice (a little hot), and service was great. The bathroom was really small, but a person can get over that. The only problem we had was our A/C was pretty loud, and the floors were still a little dirty as all of us had black dirt all over the bottom of our socks within a few hours of being there. Overall, great place, just needs a little more cleaning attention.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TapZ, General Manager at Ramada Aberdeen Hotel and Conference Center, responded to this review, July 31, 2012
Thank you very much for completing a review on our property. I will certainly pass on the compliments to the staff about the service, breakfast, pool, etc. I appreciate the honesty and pointing out the areas that can use improvement as well. We will certainly take the comments to heart and strive towards exceeding the expectations of all our current and future guests. Thanks again and I would encourage everyone who stays with us to also complete a review on our property.

Sincerely,
Mike Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pierre, South Dakota
1 review
2 of 5 stars Reviewed July 23, 2012

Driving up to this hotel you can tell from the outside that this is an older establishment, which wasn't an issue, staff was friendly, however we had a horrible time finding our room, and once we entered the commons area we were hit with an ungodly blast of heat and humidity... never experienced anything like it before! My conclusion was the area was too big to keep cool and coupled with the fact that the spa was constantly running and people cooling units in their rooms was also adding to the heat/humidity... in an attempt to keep the area cool they left the outside doors open to the commons area open ALL NIGHT! Allowing people off the street to walk in freely into the hotel! The rooms were cool & clean... however small and outdated... the b-fast served the first morning was great, however the next day's was sub par... they did serve cookies from 6pm - 9pm, never got over to the front desk to eat them but they smelled good when they were cooking them... in the end the negatives out weighted the positives and for the price they are asking I'd assume staying at a super 8 instead.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TapZ, General Manager at Ramada Aberdeen Hotel and Conference Center, responded to this review, July 25, 2012
I greatly appreciate the honest assessment of our facility. This guest has fully explained how the pool area gets hot and humid on the few days that are above 90 degrees with the hotel at full compacity. The guests air conditioning units are the largest contributing factor to the heat. The outside entrances are typically only opened in the early morning when the management arrives and only on the 8-10 days that are very hot and the hotel is fully occupied. Please accept my apology for the items that did not meet expectations and thank you very much for completely the review. I would encourage you to stay with us at any time and you will not be disappointed in the future. Please take the time to read through the other reviews of our property over the last year and you will find all that we have to offer as well.

Sincerely,

Mike Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ramada Aberdeen Hotel and Conference Center

Address: 2727 6th Avenue SE, Aberdeen, SD 57401
Phone Number:
Location: United States > South Dakota > Aberdeen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 10 hotels in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Aberdeen Hotel and Conference Center 2*
Reservation Options:
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Also Known As:
Ramada Inn And Convention Center Aberdeen
Ramada Inn & Convention Center Aberdeen Hotel Aberdeen
Ramada Inn Aberdeen
Aberdeen Ramada
Ramada Aberdeen

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