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“Worst Starbucks experience at this location.” 1 of 5 stars
Review of Starbucks - Anderson

Starbucks - Anderson
3556 Clemson Blvd, Anderson, SC 29621
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Ranked #42 of 235 Restaurants in Anderson
Restaurant details
Birmingham, Alabama, United States
17 reviews 17 reviews
7 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Worst Starbucks experience at this location.”
1 of 5 stars Reviewed November 11, 2013

My business partner and I came into this Starbucks 7:50 a.m. last Thursday morning. There was no line inside (one person waiting on a coffee) there was in the drive thru. We asked the guy at the register if we could order two large boxes of coffee and about a 12-14 pastries/muffins or if we needed to leave and call ahead. He said no problem. We each ordered a large coffee to add to the order. Nothing complex - just two large coffees. Rang us up - receipt around 55.00.

The wait began. We watched as people began to come in and a line began to form. Amazingly we noticed no person was working our order but rather they were waiting on the new folks. We brought this to one guy's attention and he said they were working on it. Our meeting begins at 8:30 but we are nice people and both of us have worked retail and restaurants before...plus my son is the manager of a MugShots so I try to be nice to people in the biz.

At 8:20 after watching many people come, including watching them give another customer after us a large box of coffee to go! I went over and said we cannot wait any longer we need our money back.

Here is the part that blew my mind (off brand moment).

He issues us a refund. Doesn't apologize, doesn't give us the little "Im sorry cards" and worse - does not even offer us our 2 large coffees.

Wow - I've been a "bucker" forever, this place needs some serious training work. That was a nice sale for 7:55 folks - losing it should bother you a bit more.

Next time we'll hit Panera, Dunkin, or the coffee shop at Sullivan's downtown.

  • Visited November 2013
    • 1 of 5 stars Service
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7 reviews from our community

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Rating summary
Date | Rating
  • English first
  • Any
English first
Anderson, South Carolina, USA
Top Contributor
54 reviews 54 reviews
45 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Starbucks coffee, need I say more??”
4 of 5 stars Reviewed June 8, 2013

Great coffee. Glad to see them come to anderson. We needed a great coffee shop other than jittery joes which is also pretty good

Visited May 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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