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“Feb11-15, 2013” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Anderson/Clemson

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Microtel Inn & Suites by Wyndham Anderson/Clemson
2.0 of 5 Hotel   |   102 Electric City Blvd, Anderson, SC 29621   |  
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Ranked #7 of 28 Hotels in Anderson
Certificate of Excellence 2014
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248 reviews from our community

Traveler rating
    119
    79
    31
    13
    6
See reviews for
122
34
29
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2012 via mobile

My husband and I stopped on a whim on our way from Alabama to Maryland, had never even heard of Microtel Inn! We fell in love and stayed at three others throughout the rest of the trip and were satisfied each time- however this was our favorite! Friendly gentleman at front desk, clean room, great value. Can't wait to stay again!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gary t, General Manager at Microtel Inn & Suites by Wyndham Anderson/Clemson, responded to this review, December 17, 2012
Thank you for taking the time to post a review regarding your recent stay at our hotel, we appreciate the positive comments, and look forward to serving you during your next visit
to the Anderson / Clemson area.
Sincerely
Gary Timmons
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
EAGAN
1 review
2 of 5 stars Reviewed December 3, 2012

First of all, the property was very clean and the rooms were very clean. So clean that is smelled like a mix of a hospital, bleach and hospital bedding. The saran wrapped plastic cups even smelled like bleach???? We stayed two nights. We asked for room service at 1pm. They said "sure", but then they never did it. When we returned at 3pm and realized this, they said housekeeping left for the day and there was nothing they could do. So, I had to go into the laundry area and get fresh sheets, fresh towels, cleaning solutions, rags and toiletries. In addition, the housekeeping thought it was a good idea to vacuum the hallways at 7:30 am and bleach the floors near the breakfast area while we were still eating. The front desk people are absolutely no help and mumbling in a deep Southern accent doesn't count as speaking to your customers in a customer service sort of way.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gary t, General Manager at Microtel Inn & Suites by Wyndham Anderson/Clemson, responded to this review, December 4, 2012
Thnk you for taking the time to advise us of your recent experience during your stay at our hotel.
Feedback of this nature is an invaulable tool in monitoring, and in this case improving our service to our guests.

I have noted your comments about the cleanliness smell, and although we do not regulary use any 'bleach' on the property, because of the spill problems, perhaps the dilution ratios for our
regular cleaning products is out of balance, and I will check those ratios.

I am very concerned that the hosekeeper failed to return to clean your room as requested, and
this I will investigate, and correct.

The front desk not being helpful is an even greater concern, and will be the focus of my attention.

Again, thank you for taking the time to advise me of your experiences, I can assure you that
the staff and I will be reviewing your comments.

Sincerely,
Gary Timmons
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Anderson/Clemson

Address: 102 Electric City Blvd, Anderson, SC 29621
Phone Number:
Location: United States > South Carolina > Anderson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Anderson
#7 Business Hotel in Anderson
#7 Family Hotel in Anderson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Anderson/Clemson 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Microtel Inn And Suites Anderson/Clemson
Microtel Inn & Suites Anderson/Clemson Hotel Anderson

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