Upon making reservation over the phone the attendant should have extended the courtesy choose if I wanted to subject my elderly parents, brother's family, sister's family to the construction inconvenience (Noise, broken refrigerator, relocation of rooms due to damages our facilities was causing other tenants.) and not to mention how disappointed I was to see my two bills (mind and my parents) mix up on the my two credit cards after I gave the male clergy specific instruction how to proceed with the charges. I was more disappointed not to see a discount on my two bills. There were broken tile all over the lobby from the young man operating a Jack Hammer (busting tile) in the middle of the lobby. I could not enter or exit the elevator while shuffling my bags down to my car. My sister's child was scared to enter the lobby of the open non-controlled environment. If someone would have step and slip on one of many loose tile, the liability could have been problematic. My family and I frequently visit this Hampton because of our reward membership and its location. In fact I'm planning another trip to this hotel today July 10th around 3:00pm check in. I think the staff is wonderful and very accommodating. However, the contractor over this project provides the Hampton Suites a disservice to their repeated customers and left a terrible initial impression to their first time visitor.
- Official Description (provided by the hotel):
- Discover a treasure trove of American history and Native American culture in Anderson, where a graceful southern style still permeates the city's atmosphere. The Hampton Inn® hotel in Anderson is located by Lake Hartwell near Clemson University, and with easy access to Belton, Honeapath, Pendleton, Williamston, and Easley. ... more less
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