This restaurant has been open two weeks, but having visited there recently they need to close so they can do more training and preparation before trying to serve customers.
Very confusing upon entry since there are two doors, no hostess, and no clear indication of what you are to do upon entry. There was a sign near the registers that said order here, but most customers thought that was for "To Go" orders.
Since there was no hostess, many guests just came in and seated themselves (most had to wait for a table or booth), only to find no one ever came to take their order. While there, we saw at least 5-6 groups get up and leave since no one waited on them. What no one tells you is that you have to order at what appears to be a "To Go" and "Puck-Up" counter, then go and be seated.
We ordered two pizzas, both of which were not properly cooked in their wood fired oven. One half of one pizza was burnt, with the other pizza being under cooked! When we pointed this out to one of the staff, they said they were sorry, but they were having trouble with their oven!
According to the staff member, the owner was the one doing the cooking, and she would let him know. We never saw her go to the owner and show him the burnt pizza.
Bottom-line, we suggested they needed a hostess to explain how to order and to seat guests instead of it being a free-for-all. We would not recommend this new addition to our community until they have time to address their kitchen (over problems), and a better way of handling guests.
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