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Best Western Allentown Inn & Suites: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 13 reviews
13 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 25 hotels in Allentown
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  • Hotel class: 3 of 5
  • Rooms: 76
Description: Nestled on the Lehigh valley, Best Western Allentown Inn & Suites is a stylish vacation hotel and high-tech business center with amenity rich rooms... This description is based on information provided by the hotel.
Address:
5630 W Tilghman Street
Allentown, PA 18104
Check Rates: $125 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Allentown Inn & Suites

( 4-8 of 13 )
“Brand New with Lots of Problems”

Best Western Allentown Inn & Suites

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2 of 5 stars
Ventura, CA
Jun 3, 2008

While visiting an Aunt at an eldercare facility my wife and I stayed at this motel for four nights. The hotel is very new with lots of shiny marble. The suites are a standard small room with a divider so you have a sofa that makes out into a bed. Very nice really but not a suite. The TV is a flatscreen Konko. Yep and genuine Konko. The picture was terrible even with cable. The fun starts when you try the hairdryer. TV loses signal. Trun on the micro wave...TV loses picture. Must be some knd of wiring issue. The motel claims free wireless internet but it does not work. Goes up and down every few minutes. When we asked the desk they gave us a cable to plug in. That works but not what was advertised. The breakfast is minimal and the eggs inedible. The coffe is good with a Filterfresh machine. Our room was not vaccummed our whole stay. We spoke to management and the were very upset and supposedly fired the maid. This is a nice hotel that I would expect to pay $50 to $75. It is not a suite and not spectacular but it is comfortable and has nice amenities.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — TV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWS55's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: August 17, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good for the price - so watch what you pay!”

Best Western Allentown Inn & Suites

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4 of 5 stars
Allentown, Pennsylvania
Oct 31, 2007
3/4 found this review helpful

We live in the Allentown area and found ourselves put out of the house for one night due to plumbing work. I knew there was a new Best Western in the area and when I went directly to the website, were offering a "special internet rate" of $58.95. I signed up for their free club membership to get some airline miles as well, tried to reserve at that rate via the webpage but couldn't (kept getting an error box). I finally called the toll-free number, found out that rate was "sold out" and was offered the next rate up on the webpage or $69.99. I sighed a few times and said I'd have to think about it, got offered a $62 "manager's special" rate instead and I took it. By comparison, other decent hotels in the area (Holiday Inn Express, Wingate, Hampton Inn) are $100-$170/night and up. There are a few "no-tell motels" in the $50-70 but they can be pretty iffy.

Awkward location in what used to be a median, with very heavy area traffic. Ignore the webpage directions that make you loop around Route 22, it's ridiculous. Take Route 78W to Tilghman St. West toward the PA Turnpike. Stay straight/to the right on Tilghman when the road splits at Rt 22 after the Turnpike entrance. Hotel will be immediately after on the left.

Nice, clean, huge king room, very nicely decorated and great modern bedding/furniture. A half-wall divides the bed and the sitting area. Nice flat-screen TV but the reception was absolutely awful and snowy, despite the fact they're just using the local cable company. (Hubby assumes they have an internal wiring or box problem.) TV also only visible from the bed, not the couch due to the half wall. The couch was a sofabed, even though we had a standard room and not a suite. There's an in-room coffeepot but what it brewed tasted awful, maybe because the pot was too new or cleaned too aggressively - it was like a mouth full of chemicals and we dumped it. There was a small fridge and microwave.

No hot tub even though the web page said there was one. The interior pool is glass-walled for both the lobby and the parking lot - made us feel too much like fish in a bowl for people going by, especially after dark, and we opted not to use it. Frosting that glass, at least to the outside, might not be a bad idea. It felt very exposed.

Road noise is definiately an issue. We kept the fan running all night to help with white noise. Next time I'd bring a fan or a sleep machine. This could be a real concern for light sleepers, ask for a room away from Tilghman.

Now, let me say for $62 and 250 airline miles, it was FANTASTIC. I couldn't get a room down the street from me for that, and that's at an old, tired motel with an adult video store in the parking lot!! If I was coming to the area for a Dorney or Musikfest or Christkindlmarkt and the rate was reasonable, it would certainly be a top pick.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsabelOh's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: January 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Jewel of the Allentown”

Best Western Allentown Inn & Suites

Sep 13, 2007
2/4 found this review helpful

Best of the Allentown!!

I have been a frequent visitor of the Allentown. Stayed at various hotels. Decided to try out this brand new Best Western Allentown Inn Suites looking at their photos by other posts. Moment I step in the hotel, beautiful lobby with welcoming staff gave me a sense of luxurious hotel with reasonable price.
Spacious rooms, high ceiling, 32" LCD TV wih 132 channels, free wired & wireless internet, free long distance calls. italian style bathroom!! Awesome !! Must paying visit who is looking for bargain luxurious hotel!!
Next morning visited breakfast !! More surprise for price I paid for the room which included mouthwatering self made wafflemaker with friut toppings, hot cinnamon buns, egg & cheese biscuits, many more items.
Indoor Heated pools. I got what I was promised on the web. Highly recommend. I never saw Best Western can be so Good

  • This TripAdvisor Member:
    • Liked — Bargain Luxurious
    • Disliked — Manager neve there. Only Staff there
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaFrequentVisitor's Summary
Date of Stay: August 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: September 13, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Staff tell you what you want to hear”

Best Western Allentown Inn & Suites

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1 of 5 stars
connecticut
Aug 4, 2007
1/5 found this review helpful

The staff tell you what you want to hear until you arrive and find out you are not getting what you have paid for.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — the staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
50states4's Summary
Date of Stay: July 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: August 04, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Traffic noise was HORRIBLE”

Best Western Allentown Inn & Suites

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2 of 5 stars
Philadelphia, Pennsylvania
Jul 27, 2007
3/4 found this review helpful

The hotel is new and clean. It was convenient to Dorney Park (the reason for our trip) and the PA Turnpike. The room was spacious and the beds were great. The cable TV was excellent too. The complimentary breakfast was a cut above most others with a wide variety of breakfast items. However, the heated pool was NOT heated and the water was cold. The day it rained and Dorney Park was closed we hoped to play in the pool; it was too cold. During our 4 day, 3 night stay the pool remained cold.

The biggest problem with this hotel is the traffic noise on Tilghman St. It is a highway and the traffic nosie was loud and constant. Make sure you have an odd numbered room, the even numbered rooms face Tilghman St.

  • This TripAdvisor Member:
    • Liked — convenient
    • Disliked — traffic noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuntieFlo's Summary
Date of Stay: July 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 50-64
Member since: September 26, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Best Western Allentown Inn & Suites

( 4-8 of 13 )
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Best Western Allentown Inn & Suites Address

5630 W Tilghman Street, Allentown, PA 18104