We stay at this hotel every year. This time, on our first stay, we had a horrible experience with a family full of screaming children/babies next door to us and ants in the kitchen and the bathroom. The management did relocate us and did refund the dog fee.
The second, was great. It was quiet, the breakfast buffet was great, and the front desk staff were friendly and helpful.
I don't agree with the $75 dollar pet fee, when the children cause more of a ruckus. After several emails the management did refund the dog fee although I think more could have been done. We only got 4 hours sleep because of the unruly family next door which the management knew about the night before!
Also, the third floor (top) is the smoking floor, which is a shame, since it is the most desired location, and yet, the entire floor stinks of smoke which gets into your clothes and seeps under the doors.
- Official Description (provided by the hotel):
- Get Comfortable at the Staybridge Suites Hotel Allentown West. The Staybridge Suites Allentown West hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites. The Staybridge Suites Hotel is centrally located at I-78 and Route 100, minutes from downtown, the ABE Allentown Airport & Lehigh Valley Real estate districts. Our location offers easy access to Air Products, Olympus, Lutron Electronics, Coca-Cola, Fischer & Lehigh Cement, Lehigh Valley Industrial Parks, Iron Run Corporate Park, Stabler Center and the new Coca Cola Park Iron Pigs Stadium. We are minutes from Kutztown and Lehigh Universities, Cedar Crest College, Lehigh Valley Mall, Bear Creek Ski area and just 5 minutes from Dorney Park and Wildwater Kingdom. The Staybridge Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with HBO, free wired and wireless Internet and direct dial phones with personalized voice mail. Other features include a 24-hour business center with free Internet access, print/fax/copy capabilities, free laundry facilities, fitness center, indoor pool, courtyard with grills, and free deluxe breakfast buffet. Pool/Hot tub closed January 24 2014 until February 13 2014, On February 13, 2014 we will only have an indoor pool ... more less
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- Also Known As:
- Staybridge Suites Allentown West Hotel Allentown
- Allentown Staybridge Suites