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Staybridge Suites Allentown West: Traveler Reviews

3.0 of 5
327c Star Road, Allentown, PA 18106
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Staybridge Suites Allentown West
Ranked #6 of 27 hotels in Allentown
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78 reviews from our community

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Traveler rating
    43
    23
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Date Rating
Charlotteville, VA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Two different experiences”
3 of 5 stars Reviewed September 17, 2009

We stay at this hotel every year. This time, on our first stay, we had a horrible experience with a family full of screaming children/babies next door to us and ants in the kitchen and the bathroom. The management did relocate us and did refund the dog fee.

The second, was great. It was quiet, the breakfast buffet was great, and the front desk staff were friendly and helpful.

I don't agree with the $75 dollar pet fee, when the children cause more of a ruckus. After several emails the management did refund the dog fee although I think more could have been done. We only got 4 hours sleep because of the unruly family next door which the management knew about the night before!

Also, the third floor (top) is the smoking floor, which is a shame, since it is the most desired location, and yet, the entire floor stinks of smoke which gets into your clothes and seeps under the doors.

  • Stayed September 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
feeding Hills, massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“you won't be disappointed”
5 of 5 stars Reviewed September 10, 2009

We were visiting family in the area and found this hotel to be the best that we have stayed in. We were so comfortable. The mattress and pillows were wonderful. the room and the entire hotel was very clean. The best I must say was the breakfast which was very well done and very good especially the yummie waffles. The staff was quite nice.
I asked for directions one morning the younge lady at the desk even printed it out for me.
We were quite impressed and will stay there again on our next visit. Thank you.
Mr.&Mrs. Levine Feeding HIlls, Ma.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crestwood, KY
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
“Solid Staybridge Experience...”
3 of 5 stars Reviewed August 2, 2009

The Staybridge Allentown/West is located on St. Hwy 100, just south of the US 22 (I-78) interchange, amidst a busy commercial area, and is tucked away off an access road, next to other motels and restaurants. Previous posters have mentioned the distribution center next door, but I didn't find it to be disturbing in any way.

This property appears to be fairly representative of the Staybridge chain...registration was quick and friendly...my room comprised a 2-room suite with Living room/Kitchen area, separating a bedroom/bathroom...more spacious than a standard hotel room, but smaller than what one would find at (e.g.) Embassy Suites...if you've ever stayed at a Homewood Suites, then you have a pretty good idea what a Staybridge is like.

The room was clean, comfortable and quiet...there is a complimentary breakfast buffet in the lobby, along with a small coffee bar, serving a variety of hot beverages, as well as small Library/Game area and business center, featuring PC's, printer and fax.

There are a couple of retaurants within walking distance from the property, along with some that are a short drive away...I'm not that familiar with the Allentown area, so there is nothing specific I can recommend, though we dined one evening at a "sports" themed restaurant not far from the airport called "Copperheads" which was quite good.

  • Stayed July 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Hampshire
Top Contributor
108 reviews 108 reviews
57 hotel reviews
Reviews in 68 cities Reviews in 68 cities
45 helpful votes 45 helpful votes
“Excellent choice”
5 of 5 stars Reviewed July 25, 2009

My queen suite was large and had a complete functioning kitchen with a full size refrigerator. Great for an extended stay where you want to take care of some of your meals in the hotel room. Room was very quiet and I did not have a problem with the distribution center next door. Wireless internet never went out on me and the speed was good. . Breakfast was exceptional, selection was great and spacious. Afternoon managers reception was real with soft drinks and food (pulled pork Tuesday) on the house. The pool and fitness area were OK, one treadmill kept popping its fuse though when I switched to the other treadmill it worked fine. TV and remote both worked in the fitness center. The whirlpool should have been about 2 degrees warmer. Overall a very pleasant stay for mid-price range.

  • Stayed July 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Nice property, but close to a distribution center”
5 of 5 stars Reviewed June 10, 2009

I discovered this property and although was put off by its location next to a distribution center (you can see a whole bunch of tractor trailers parked next to the property), I am glad that I tried out this property. It is located right next to an excellent restaurant and an average diner. The hotel itself is fairly new and was quiet and comfortable.

  • Liked — Convenience, quiet and comfortable
  • Disliked — No free breakfast
  • Stayed October 2008, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Staybridge Suites Allentown West

Also Known As:
Staybridge Suites Allentown West Hotel Allentown
Staybridge Suites Allentown West Hotel
Staybridge Suites Allentown
Allentown Staybridge Suites
Address: 327c Star Road, Allentown, PA 18106
Phone Number:
Region: United States > Pennsylvania > Allentown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#7 Family Hotels in Allentown
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
INDOOR POOL AND SPA CLOSED UNTIL MARCH 31ST, 2013 Get Comfortable at the Staybridge Suites Hotel Allentown West. The Staybridge Suites Allentown West hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites. The Staybridge Suites Hotel is centrally located at I-78 and Route 100, minutes from downtown, the ABE Allentown Airport & Lehigh Valley Real estate districts. Our location offers easy access to Air Products, Olympus, Lutron Electronics, Coca-Cola, Fischer & Lehigh Cement, Lehigh Valley Industrial Parks, Iron Run Corporate Park, Stabler Center and the new Coca Cola Park Iron Pigs Stadium. We are minutes from Kutztown and Lehigh Universities, Cedar Crest College, Lehigh Valley Mall, Bear Creek Ski area and just 5 minutes from Dorney Park and Wildwater Kingdom. The Staybridge Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with HBO, free wired and wireless Internet and direct dial phones with personalized voice mail. Other features include a 24-hour business center with free Internet access, print/fax/copy capabilities, free laundry facilities, fitness center, indoor pool, courtyard with grills, and free deluxe breakfast buffet. ... more   less 
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