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“the property was terrible, it is hard to believe super 8...” 1 of 5 stars
Review of Super 8 Allentown

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Super 8 Allentown
2.0 of 5 Hotel   |   1033 Airport Road, Allentown, PA 18109   |  
Hotel amenities
Ranked #21 of 27 Hotels in Allentown
Port Saint Lucie
2 reviews
“the property was terrible, it is hard to believe super 8...”
1 of 5 stars Reviewed September 8, 2013

the property was terrible, it is hard to believe super 8 would allow its name on this hotel. there was mold all the way around the tub (Black) the carpet in the room was so dirty I took my shoes off at bed time and had to get up one time to use the rest room and when I got in the shower in the morning I left black foot prints in the tub from one time on the carpet that is bad. The microwave in room did not work asked to be fixed several days never did get done, room smelled bad. exterior hall entry was horrible door would not open DIRTY DIRTY . Front desk help ruuuuude !! Very poor internet quality, kept loosing signal. We did not complete our stay in this hotel we had to move....

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victorsuper8, Manager at Super 8 Allentown, responded to this review, September 13, 2013
Dear Sir / Madam,

We apologize for your negative experience at our hotel. Our hotel has been recently upgraded to brand new SERTA plush mattresses, new carpeting and furniture, and a whole new interior look for a more modern and updated look.

Thank you,
Management
Super 8 Motel - Allentown, PA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    14
    8
    7
    13
    51
See reviews for
30
13
9
23
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Brooklyn
1 review
1 of 5 stars Reviewed September 7, 2013

Hallway stinks...room was muggy n stink also...unwrapped foam cups in the room... towels were stained. ..this room is worth $40 not $98...

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victorsuper8, Manager at Super 8 Allentown, responded to this review, September 13, 2013
Dear Sir / Madam,

We apologize for your negative experience at our hotel. Our hotel has been recently upgraded to brand new SERTA plush mattresses, new carpeting and furniture, and a whole new interior look for a more modern and updated look.

Thank you,
Management
Super 8 Motel - Allentown, PA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Downingtown, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 1, 2013

I thought all the negative reviews had to be exagerated so our family stayed one night and couldn't wait to leave the next morning !!!! Believe me, all the negatives are 100% true! In addition to the noise; doors slamming ALL night long; lack of care and caring (the front desk guy really is 0% personality!); our room had a peculiar odor (not cigarettes)..more like musty, mold-scent) and the carpet was WET!!!! Yep, the entire carpet and bathroom floor was wet! The next morning our clothes in open suitcase were damp and reeked of the "peculiar" odor ! We have sinus problems and asthma and I had a very bad reaction....we had to leaveASAP ! This place is disgusting and we will never stay at a Super8 EVER AGAIN!!! Oh, and one more little "odd" thing...we were given a room in the "new" bldg. To reach this building you need to walk through the "old" bldg and through a door to an area that appears to be an unfinished hallway !!!! It looks like it was just "shelled"! Has a floor an ceiling but walls are open to outdoors in places and it looks like construction came to a quick stop! It is filthy, littered with debris, and unfinished! This is one very odd, disgusting, disappointing, smelly, damp, and totally over-priced hotel (they should be giving the rooms away for free !) Stay away for your own sake (and pocket)!

Room Tip: No tips for a "good" room ...only tip I can think of is that this place should be leveled...
See more room tips
  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victorsuper8, Manager at Super 8 Allentown, responded to this review, September 13, 2013
Dear Sir / Madam,

We apologize for your negative experience at our hotel. Our hotel has been recently upgraded to brand new SERTA plush mattresses, new carpeting and furniture, and a whole new interior look for a more modern and updated look.

Thank you,
Management
Super 8 Motel - Allentown, PA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Binghamton, New York, Usa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2013

My friend and I spent one night in Allentown and chose the Super 8 Motel based on location and a very competitive rate. The spacious room and bathroom were clean with nice decor and the beds were particularly comfortable. The location was perfect- right off the highway with many restaurants nearby. The free wi-fi worked perfect! The entire staff was very nice including Victor and Karina! Having said that, I wouldn't hesitate to stay there again as it provided a very good night's sleep in an ideal location.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victorsuper8, Manager at Super 8 Allentown, responded to this review, September 13, 2013
Dear Sir / Madam,

Thank you for your wonderful review of our hotel! We are greatly pleased that you enjoyed your stay at the Super 8 Motel - Allentown, PA. As you were able to experience, our hotel has been recently upgraded to brand new SERTA plush mattresses, new carpeting and furniture, and a whole new interior look for a more modern and updated look.

Thank you,
Management
Super 8 Motel - Allentown, PA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 17, 2013

I should have knew the type of hotel and stay it would be when greeted rudely by the Front Desk Clerk. He had the worse attitude and was impatient. My reservation that I made over the phone via credit card was not found and I had to pay cash for the 2 night stay. A month later my Credit Card Statement showed a charge on it for the Super 8 stay. When I called today and asked for the manager, I explained the situation to which he said he would call back in 30 minutes. When he didn't return my call after an hour I called back only to be told by Customer Service that he left an hour ago and would not be back in till Monday. Rooms were just as bad as the Front Desk Clerk. Dirty carpets and the foul stench of Staleness and Cigarette smoke that clung to my clothes. No iron in room and there was a waiting list for one. Door could not be closed properly, needed to be lifted to close. Chair to desk did not fit and was wedged between the bed, refrigerator and the desk......you literally had to lift the chair to use it. Would not recommend my family, friends or even my worse enemy to stay there. To top it off it was located in a very shady part of town that had Drug Users in the area and seemed as if they use the hotel to get high.

  • Stayed July 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victorsuper8, Manager at Super 8 Allentown, responded to this review, September 13, 2013
Dear Sir / Madam,

We apologize for your negative experience at our hotel. Our hotel has been recently upgraded to brand new SERTA plush mattresses, new carpeting and furniture, and a whole new interior look for a more modern and updated look.

Thank you,
Management
Super 8 Motel - Allentown, PA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Allentown

Address: 1033 Airport Road, Allentown, PA 18109
Location: United States > Pennsylvania > Allentown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #21 of 27 Hotels in Allentown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Allentown 2*
Number of rooms: 69
Official Description (provided by the hotel):
Hotel easy on off Rt 22 & Rt 78. Close to Coca Cola Park & Dorney Park & Wild Water Kingdom ... more   less 
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Also Known As:
Super Eight Allentown
Allentown Super Eight
Allentown Super 8

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