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“Corvette club trip to Ashland, Oregon” 4 of 5 stars
Review of Ashland Hills Hotel & Suites

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Ashland Hills Hotel & Suites
2.5 of 5 Hotel   |   2525 Ashland Street, Ashland, OR 97520 (Formerly The Village Suites at Ashland Hills)   |  
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Announcement
Newly Renovated Rooms!
Ranked #4 of 19 Hotels in Ashland
Certificate of Excellence 2014
Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Corvette club trip to Ashland, Oregon”
4 of 5 stars Reviewed 6 days ago NEW

This past weekend we had 26 rooms at the Ashland Hills Hotel & Suites in Ashland, Oregon. The hotel pre-registered all of us (we prepaid) and handed us our keys on arrival. The rooms are huge, the beds are fabulous, the pillows are great, HDTV channels, beautiful landscaping, pool & hot tub, reasonable price .....can't say enough good things about this hotel. I would definitely stay here again......I look forward to going back to Ashland!!

Room Tip: The pool area is very pretty.....may be noisy
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review, 3 days ago
Dear Corvette Club,
We were so happy to have you and your group stay with us and it is so great to hear how much you enjoyed your room and the amenties that we offer here. We will be sure to let our staff know about your comments and we are all greatly looking forward to seeing everyone on your next trip to Ashland. Hopefully it will be sunshine for all the days that you are here next time and thank you for letting us know how your stay was.

Thank You,
Ashland Hills Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    93
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    20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
McMinnville, Oregon
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This property has been a hotel for a long time with various owners. In 2014, it got its newest owners who obviously are trying to put a lot of love into the property.

The customer service from the front desk to the housekeeping was above average and very genuine.

We had a suite so a separate bedroom from the living area and kitchenette. Very roomy and the price was outstanding for what we got.

A couple little touches like a Privacy sign for the door, a laundry bag in the room, and some utensils or plates for the kitchenette would really take this property to a rating of 5. These things may very well be in the works, too, as it's obvious that renovation is still being done.

We would definitely stay again, and it's very convenient to the freeway and downtown Ashland.

Room Tip: Request a suite that faces the freeway. You'll get a view of the town and mountains as well.
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review, 3 days ago
Dear Trip Advisor Guest,
We are so pleased that you enjoyed your stay with us and we are definitely working hard to restore this wonderful property and are always happy to hear how our guests like their stay and the property overall. We would also like to thank you for letting us know about the little touches and we will be sure to address them as well. We do have available on request kitchen kits for our guests that includes plates and utensils, just let us know when you are making your reservation that you would like one and we will be sure to get it in your room prior to your arrival.

Thank you again for leting us know how your stay was and we look forward to welcoming you back on your next trip to Ashland!

Thank You,
Ashland Hills Hotel
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San Francisco, California
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent Thanksgiving in Ashland and stayed at this property in the South of Ashland, less than 10 minutes from the university. Everything went like clockwork. Our suite was well equipped, clean and serviced very well. There is a small exercise room with aerobic equipment. The hotel is spacious and has several wings, but connected to the front lobby through a central atrium, so it is an easy walk. Price was also right - five stars from me.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review, 3 days ago
Dear Trip Advisor Guest,
We are so happy that you enjoyed your stay with us and that everything went like clockwork. It is always our goal to make sure that all of our guests have a carefree, relaxing stay with us and we appreciate you letting us know. We will be sure to let our staff know how clean and well serviced you found your room to be and we greatly look forward to seeing you on your next trip to Ashland.

Thank You,
Ashland Hills Hotel
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Danville, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overall this is a clean, cozy hotel. The rooms are small but clean and comfortable. The bathrooms are in good condition, and have everything you might need. Lobby looks exceptional--hotel is just nice. Breakfast is fine.

Stayed April 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review, 3 days ago
Dear Trip Advisor Guest,
Thank you for letting us know how your stay was and we appreciate your feedback. We are glad that you found our hotel to be clean and cozy for your stay and that our rooms had everything that you needed for your trip to Ashland. We are working hard on expanding our amenities and rooms for our guests and look forward to being able to offer a continental breakfast in the next month for our guests to enjoy. We would also like to let you know that we do have fulll suites available as well if you would like a little extra room during your stay. They are full suites with a separate bedroom, two TV's and a small kitchen area with a microwave, fridge and sink area. A nice space to relax and really unwind during your trip to Ashland.

Thank you for choosing to stay with us and we look forward to seeing you on your next trip to Ashland.

Thank You,
Ashland Hills Hotel
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Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 1 week ago

My daughter and I arrived exhausted after a day of driving. We arrived a few minutes before the 4:00 check in time. We were told that our room was not ready and that it would be 10 to 15 minutes. We ended up actually checking in almost a half hour later. We just sat and waited. The hotel was not very full and we had our reservation for months. I even called to confirm a few days before. The room should have been ready!! We were supposed to get a canyon view suite, which we did not....it was a courtyard view. We stayed in a suite that had just undergone renovation. While the beds were comfy and it was nice to walk on new carpet, the renovations were lame. The bathroom looked completely unrenovated. The whole suite looked very dated. There was a film of construction dust all over the counter in the "kitchen" area. You would think that they would have at least wiped down the counter before guests stayed there. The ice machine was missing on our floor and the only one in the building wasn't working. The tv while it was new had two remotes and took us 30 minutes and a call to the front desk to figure out how to use. Overall, this wasn't the best start to our vacation, but the room was reasonably priced and the beds were comfy. On the plus side, the lobby was beautiful. They need to work out some glitches.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review, 3 days ago
Dear Trip Advisor Guest,
We greatly appreciate all of your feedback and we do apologize about the issues that you had during your stay with us. We are under renovations at this time and unfortunately our hill view rooms on the third floor were unavailable due to the current renovations. That does not excuse the other issues that your experienced and we would greatly appreciate speaking with you further about the issues that you experienced as your stay was not up to our standards for our guests. We will be addressing the glitches that you mentioned and appreciate you letting us know about what happened during your stay.

We look forward to hearing from you and hope to see you on your next trip to Ashland.

Thank You,
Jennifer Barnes
Hotel Manager
Jennifer.Barnes@AshlandHillsHotel.com
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Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a terrific stay. We were visiting SOU and brought the whole family. Very dog friendly but you can't tell that a dog ever stayed in your room. Very clean, great dog area and the staff made you feel really comfortable. We are new to traveling with a pet. The breakfast was simple, on time and perfectly tides you over until lunch. Rooms were good size too. This is a three star hotel but they do it really well

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review, 3 days ago
Dear Trip Advisor Guest,
Thank you so much for letting us know how your stay was and we are so happy that you and your family enjoyed their time with us. We are very lucky to be able to have such a large property for our guests with pets to enjoy and be able to walk around on and we are glad that you were able to receive the breakfast snack on time and that everyone enjoyed it as well.

We greatly look forward to seeing you on your next trip to Ashland!

Thank You,
Ashland Hills Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
284 reviews 284 reviews
61 hotel reviews
Reviews in 109 cities Reviews in 109 cities
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 1 week ago

Great staff, large clean rooms, & comfortable beds. Rates are comparable to best western and just as nice. Bonus: order their free snack breakfasts the night before, and they deliver it to your room first thing in the morning. have your coffee and roll in bed if you so choose. What a great way to start the day!

Room Tip: There are ramps to reach second floor rooms that face the street.
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  • Stayed April 2015, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review, 1 week ago
Dear Trip Advisor Guest,
We are pleased that you enjoyed your stay with us and we agree it is very nice to have breakfast brought to your room and just be able to relax before starting your day. We always strive to make sure that our hotel is perfect for our guests and thank you for letting us know how much you enjoyed your stay with us.

We look forward to seeing you on your next trip to Ashland!

Thank You,
Ashland Hills Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ashland Hills Hotel & Suites

Address: 2525 Ashland Street, Ashland, OR 97520 (Formerly The Village Suites at Ashland Hills)
Phone Number:
Location: United States > Oregon > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Ashland
#5 Romantic Hotel in Ashland
#7 Business Hotel in Ashland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ashland Hills Hotel & Suites 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Nestled on a quiet side of town and just 3 miles from downtown Ashland this 14-acre property boasts panoramic mountain views, intimate courtyard patio, a seasonal outdoor pool and jacuzzi, as well as two tennis courts. Experience an uplifting 1970s retro-modern, timeless design, comfortable furnishings and over 100 spacious guest rooms and suites. Our guests enjoy complimentary continental breakfast, wireless Internet and parking. It's a perfect destination for families, business travelers, and anyone coming to explore this part of Oregon. Its location offers easy access to all the treasures and attractions of our region, including pristine mountain lakes, charming Ashland with the renowned Oregon Shakespeare Festival, and a fantastic dining scene. Just a short drive from the numerous golf courses, local wineries, hiking, biking, jet boat trips, rafting, fishing, bird watching and skiing. ... more   less 
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Also Known As:
The Village Suites At Ashland Hills Hotel Ashland
The Village Hotel Ashland Hills
Windmill Inn Of Ashland

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