We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best place in Ashland” 5 of 5 stars
Review of Ashland Hills Hotel & Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Ashland Hills Hotel & Suites to your Saves list
Ashland Hills Hotel & Suites
2.5 of 5 Hotel   |   2525 Ashland Street, Ashland, OR 97520 (Formerly The Village Suites at Ashland Hills)   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Ranked #5 of 19 Hotels in Ashland
Certificate of Excellence
Napa, California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Best place in Ashland”
5 of 5 stars Reviewed July 8, 2013

Wow. What a find. We loved the suite. The decor is very attractive. Extremely comfortable bed, nice sitting room, microwave and fridge. The staff is exceptionally helpful, too. It's only $ 120 a night in the summer, less in the off season. I like being a little distance from all the hustle and bustle of the downtown. This is just off highway 5 on the east side. Loved it and will return next year.

Room Tip: The first floor rooms are the best because they open onto a beautiful large garden.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

181 reviews from our community

Traveler rating
    99
    57
    22
    2
    1
See reviews for
73
73
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Carlos, California
Top Contributor
65 reviews 65 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 2, 2013

Once again we are at the Ashland Hills Hotel,in Ashland Oregon.Our host,Danielle,is wonderful ,making sure our air conditioning is on prior to arrival, due to a heatwave,so the room is blissfully cool, then delivering a kitchen kit with plates and corkscrew.We got food to go from Ashland Food Co-op on 1st street.Fabulous organic fresh items, an upgrade from most restaurants. We cozy up in our Suite as Ashland Hills is not just a room,but is two rooms plus tiny kitchen.I make dinner with microwave and we settle in with our dogs and son, sweet conversation flows.We are out of the heat and theater crowds and in cool quiet bliss.Till next time,Ashland Hills,Thanks Danielle and George!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, CA
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 29, 2013

When I booked this property for a trip to the Oregon Shakespeare Festival (fabulous!), this property was part of the Windmill Suites (very small) hotel franchise. Since I really enjoy staying at their other properties, I booked this reservation with complete confidence. I was very surprised upon check-in to immediately note the difference in amenities and customer service.

First, general info - the hotel is right off the 5, so it is easy to get to, with on/off freeway access. However, it is quite a ways away from the main drag, which is where the action is. You MUST have a car to drive back and forth. Downtown parking is rather scarce, so that is problematic. Most visitors arrive by bus or car, but if you stayes closer to town, you can walk all over. "Town" is literally two long streets, so you will walk, regardless.

I interacted with three different front desk staff members, and all three looked like they desperately wished to be somewhere else. Although I tried, I could not even get a smile from any of them. They looked bored out of their wits and were reluctant to answer any questions or offer any assistance.

The property is huge, but there were very few guests staying there, and most of the hotel was shut down. There was not the usual free, full Windmill breakfast offered, just a breakfast basket that one could order that is brought up to the room in the morning. For 3 out of the four days, it consisted of 2 slices of bread (!), jams, a banana, an orange, a granola bar, and your choice of coffee or tea. The tea was Lipton. One day we received an English muffin. In each suite is a toaster, a microwave oven, and a small fridge, so one could purchase food and prep it in the room if they wished. The room was very nice, with an uber-comfy Heavenly-style bed. The price was reasonable, but I booked it during a Windmill Inn special, so I don't know what the regular rate is.

Maybe my stay would have rated a better review if I hadn't thought it was going to be comparable to a stay in a familiar hotel franchise. The rooms were just as nice, I didn't see a pool, and the fitness center was the same - a room converted over with a treadmill and a TV. What was so great about the Tucson Windmill Inn was the stellar customer service and awesome, full breakfast and service. If I had not stayed there previously and thought I was traveling to another franchise, maybe this would have been okay. All in all, Ashland Hills was rather disappointing.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandRep, Manager at Ashland Hills Hotel & Suites, responded to this review, July 16, 2013
Thank you very much for your review. We appreciate the feedback that you have provided. Our family-owned company has just purchased this property that has been partially closed for the last 5 years. During that time it was known as the Village Suites. Changes are being applied daily and any customer feedback is always very appreciated.
Our plans include renovating and opening the entire property with over 200 guest rooms, a conference center, a restaurant and lounge in June 2014. In the meantime, we hope our guests enjoy all-suites building that overlooks beautiful hills of Ashland. We look forward to welcoming you back next year and enjoying our newly remodeled Ashland Hills Hotel & Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SanJose
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 22, 2013

Comfy beds and pillows, could run air conditioner all night, not too loud, good water pressure, nice front desk. Great views. Very quiet.

Kitchen kit with bowls, plates, spoons, salt pepper, dish towels, eating utensils, free breakfast delivers to door.

Kitchenette has small fridge, microwaved, toaster.

The only problem was tons of light coming through edges of blackout curtains making it hard to sleep for my two boys.

Stayed June 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Carlos, CA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 20, 2013

The suite is probably the largest accommodation we have had in Ashland and is comfortable and clean. We thought we were getting a queen bed, but it seemed to be a double, therefore just a little cramped but otherwise comfortable. The breakfast basket is a nice touch. We were there for the Shakespeare festival and so would have liked to be closer, but we had no problems parking. We would consider staying here again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2013

We discovered Ashland Hills hotel two years ago and have stayed twice. The rooms are spacious and very comfortable. There is plenty of room to spread out. It is nice to have a separate room to watch TV or use your computer. The kitchenette is very convenient. The breakfast is delivered to your room. Breakfast is not that great, but at least you can eat in your room, or make your own in the kitchenette. Depending on your room, you might even get a lovely bucolic view. We go to Ashland annually and plan making this our place to stay

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oregon
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 16, 2013

Over the years we have stayed at this hotel both with the current and previous owners. It is perfect for travelers with pets with lots of walking area. The rooms are an excellent value, spacious and clean. We always stay here when visiting Ashland or traveling through. Anxious to see the renovations that will take place with new ownership.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Ashland Hills Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ashland Hills Hotel & Suites

Address: 2525 Ashland Street, Ashland, OR 97520 (Formerly The Village Suites at Ashland Hills)
Phone Number:
Location: United States > Oregon > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Ashland
#5 Romantic Hotel in Ashland
#7 Business Hotel in Ashland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ashland Hills Hotel & Suites 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Nestled on a quiet side of town and just 3 miles from downtown Ashland this 14-acre property boasts panoramic mountain views, intimate courtyard patio, a seasonal outdoor pool and jacuzzi, as well as two tennis courts. Experience an uplifting 1970s retro-modern, timeless design, comfortable furnishings and over 100 spacious guest rooms and suites. Our guests enjoy complimentary continental breakfast, wireless Internet and parking. It's a perfect destination for families, business travelers, and anyone coming to explore this part of Oregon. Its location offers easy access to all the treasures and attractions of our region, including pristine mountain lakes, charming Ashland with the renowned Oregon Shakespeare Festival, and a fantastic dining scene. Just a short drive from the numerous golf courses, local wineries, hiking, biking, jet boat trips, rafting, fishing, bird watching and skiing. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Orbitz, TripOnline SA, Hotwire and Odigeo so you can book your Ashland Hills Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Village Suites At Ashland Hills Hotel Ashland
The Village Hotel Ashland Hills
Windmill Inn Of Ashland

Owners: What's your side of the story?

If you own or manage Ashland Hills Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.