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“Nice...” 4 of 5 stars
Review of BEST WESTERN Windsor Inn

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BEST WESTERN Windsor Inn
2520 Ashland Street, Ashland, OR 97520   |  
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Ranked #2 of 19 Hotels in Ashland
Sacramento, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice...”
4 of 5 stars Reviewed July 9, 2014

for a Best Western (hit or miss)...I booked this room as a "last stop" for our road trip back home. I've stayed in a few Best Western's and this by far is one of the nicest when it comes to being a well maintained property and their bedding. I'm a bedding snob and for a BW this place hits the mark! After a long drive and a 11:30 pm check in, I was pleasantly surprised to see/feel "luxurious" linens- nice for a non five star hotel. Check in was easy, staff friendly and room very clean. My only complaint is after several days of non-stop go, this was my opportunity to catch up on sleep until the sound of a revved up engine (sounded like someone had the pedal to the metal) was buzzing in the background, suddenly the A/C shuts off and the smell of exhaust reeked through our room! It was the crane operator raising the bucket to reach the top of the hotel roof to paint, the cranes' exhaust blew fumes into our A/C unit (assuming that's how it happened). Needless to say I was VERY unhappy, it was a 8:15 am "wake up call". I informed the office staff, they apologized...that was about it. As a side note and being a Hotel Impossible junkie, the facility where guests have breakfast is connected to a multi purpose room- for functions/weddings/etc. I'm assuming they had to open the connecting partition for extra seating, the room had random items that should be in a storage area and not for guests to see...just saying...otherwise, I would most likely stay here again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, July 12, 2014
Dear Audreyb,

Thank you for taking the time to share your thoughts about your recent stay at our property. I am glad to hear that you enjoyed our bedding, friendly staff, and clean rooms.
I apologize for the state of our breakfast area. We are currently remodeling our laundry room, and are very limited on space in that room. So unfortunately we did have to store some of the overflow in our conference room that connects to the breakfast. This is a temporary arrangement.
I also apologize for the issue you experienced with the crane, and the fumes outside the room. We just had to replace our Best Western signage. If you'd like to discuss this issue in depth, please don't hesitate to call me at 800-334-2330.
I hope next time you travel through Ashland that you will choose to stay with us again.
Sincerely,
Brittanie, General Manager
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302 reviews from our community

Traveler rating
    133
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    31
    15
    3
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
turlock, ca
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 8, 2014

I was very impressed on how well maintained the hotel was kept. The rooms were large, the bed very nice. We used the pool, very nice. Breakfast was good. Very comfortable. Overall, a very good experience!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, July 12, 2014
Dear turlock01,

Thanks for taking the time to share your experience at our property. It's great to hear that you enjoyed our clean and well-maintained rooms, beds, pool, and breakfast. We hope that next time you come through Ashland you'll choose to stay with us.

Sincerely,
Brittanie, General Manager
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sacramento, United States
1 review
5 of 5 stars Reviewed July 7, 2014

This is a great place to relax and enjoy the wonderful town of Ashland. Great restaurants and breweries and plays of course. Come back to the hotel and swim or relax beside the pool. Caldera brewery had the best beers and we were overwhelmed with the restaurant choices. Very walkable city and fun unique shops. Rooms were very modern and chic, beautiful landscaping around the grounds.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, July 12, 2014
Dear Kathy S,

Thanks for taking the time to write such a stellar review of our property! I'm glad to hear that you enjoyed relaxing by our pool, and in our rooms. Caldera is my favorite restaurant near by, they have a plethora of beers and all of them are great! I'm glad to hear that you were able to enjoy the many restaurants, shops, and plays that Ashland has to offer. We hope that next time you come to Ashland that you can stay with us again!

Sincerely,
Brittanie, General Manager
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Portland, United States
1 review
3 of 5 stars Reviewed July 2, 2014

The staff was smiling and helpful upon our arrival. The room was spacious enough to accommodate the two of us, was clean and comfortable, and was what we expected. This is not a five-star hotel nor did we expect it to be. It met our needs nicely, served it's purpose well, and we were certainly happy with the overall experience. I was a little disappointed with the free breakfast and chose to eat elsewhere but that wasn't a huge draw for us anyway. I would recommend the Best Western Windsor Inn in Ashland as a moderate choice for any visitors to southern Oregon.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, July 12, 2014
Dear Paul O,

Thanks for taking the time to share your thoughts about your stay at our property. It is great to hear you enjoyed our spacious and clean rooms, and friendly staff. I apologize breakfast wasn't up to par. Thank you for recommending our property. We hope to have the opportunity to provide you with the same excellent service on your next journey through Ashland.

Sincerely,
Brittanie, General Manager.
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Chico, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 1, 2014

Even though the hotel is located a few miles from the OSF theaters, it's a convenient place to stay -- there's a shuttle to the theaters. Plus, the grounds are lovely, the pool is nice and the staff is friendly. (And I doubt they could fit more cushy pillows on the bed!)

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, July 12, 2014
Dear Leanne U,

Thanks for taking the time to share your thoughts about the property. It is great to hear that you enjoyed our shuttle service, beautiful gardens, pool, and friendly staff members. I hope that we will see you again on your next trip through Ashland!

Sincerely,
Brittanie, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WA
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 29, 2014

Very good rooms/accommodations, clean and comfortable. Nice exercise facility/gym with a treadmill, elliptical, stationary bike and weight machines, but below average outdoor pool--small, divided by a rope and filled with bugs. Enjoyed the friendly service and the complimentary Shakespeare shuttle to downtown. Slightly disappointing breakfast, not many choices or fresh fruit, sugary stuff mostly and juice that was basically water.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, July 12, 2014
Dear Schrutefan08,

Thank you for taking the time to write a review of our property. I'm glad to hear that you enjoyed our clean rooms, fitness room, friendly service, and shuttle service.
I am sorry that our breakfast and pool were a disappointment. We are looking to improve our breakfast, so I will share you compliments with the property owner, for review and follow up.

We have the rope divider in our pool to separate the shallow and deep ends. I am sorry it was an inconvenience. I will share the cleanliness issues with our staff to ensure that it does not happen again. Thank you for all your helpful feedback. We hope you will stay with us again if your adventures bring you back to Ashland.

Sincerely,
Brittanie, General Manager
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Friday Harbor, WA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 29, 2014

We've stayed at Windsor Inn many times and love it. The service is wonderful and efficient, the rooms clean and comfortable. The breakfast was much better than most. The location is good, close to the freeway, but not too close. Great restaurants nearby.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, July 12, 2014
Dear Janefridayharbor_wa,

Thanks for taking the time to write a review of our property. It is wonderful to hear that you've stayed with us many times, and have loved it. Thanks for mentioning our friendly and effecient service, clean rooms, breakfast, and our location to the freeway and nearby restaurants. We look forward to seeing you again soon!

Sincerely,
Brittanie, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Windsor Inn

Address: 2520 Ashland Street, Ashland, OR 97520
Phone Number:
Location: United States > Oregon > Ashland
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Ashland
#2 Business Hotel in Ashland
#7 Family Hotel in Ashland
Price Range (Based on Average Rates): $
Number of rooms: 92
Official Description (provided by the hotel):
Stay with people who care at the Best Western Windsor Inn! We provide exemplary customer service; clean, recently remodeled rooms; and a complimentary deluxe hot breakfast for our guests.Located just off the I-5, the Best Western Windsor Inn is an easy to find, perfect destination for travelers & festival attendees. We offer a complimentary seasonal shuttle to and from Ashland's world famous Oregon Shakespeare Festival.We invite you to come relax in our beautiful gardens and catch some sun in our seasonal outdoor pool. ... more   less 
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Also Known As:
Best Western Windsor Hotel Ashland
Best Western Ashland
Ashland Best Western

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