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“Sunday morning breakfast was crowded” 4 of 5 stars
Review of BEST WESTERN Windsor Inn

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BEST WESTERN Windsor Inn
2520 Ashland Street, Ashland, OR 97520   |  
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Ranked #4 of 19 hotels in Ashland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Sunday morning breakfast was crowded”
4 of 5 stars Reviewed 1 week ago NEW

We were in room 232, which is the first room on the second floor. The 2 queen beds were very comfortable with nice linen and 4 nice pillows each.. Turned off the small refrigerator because it was noisy (faint) and we didn't need it. There was noticeable road noise when cars went by.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 people have reviewed this hotel

Traveler rating
    83
    92
    22
    11
    2
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Gleneden Beach, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the 2nd time we have stayed at this property. The room was a great value for the upgrades it provides. The bedding is wonderful and so comfortable. This property reminds me of home. We will come back again.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, 1 week ago
Dear Carol K,

Thank you for taking the time to write such a splendid review of our property!

I am so pleased to hear that our property reminds you of home. Thank you for your feedback on our bedding, and our value. We are glad to hear you will be coming back for a 3rd stay, we look forward to seeing you next time.

Sincerely,
Brittanie B. General Manager
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aberdeen, United States
1 review
3 of 5 stars Reviewed 1 week ago

they stay was ok for the one night. because we were so tired from a nine hr. drive. we had adjoining rooms the rooms were clean but for some reason there were ants. we went to use the pool and spa and had to remove the cover from spa only to see that it need to be cleaned and the jets were not working until we notified the staff which did take care of that problem quickly. the pool towels were small just big enough to cover my seven year old, not big enough for adults. the ice machine had broke and flooded the laundry room. one of the fridges didn't seem to work properly. the property was a nice area within walking distance to dinning. decent breakfast provided staff was pleasant.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, 1 week ago
Dear John K,

Thank you for taking the time to write a review of our property. I apologize for the problems with our laundry room, pool/spa area, fridge, and that there were ants in your room. Its strange how bad things come all at once sometimes, I am sorry you had to experience it all in just one night!

We keep a plastic cover on the Jacuzzi in the spring and winter to help keep it nice and warm for our guests. I'm that it was an inconvenience for you to remove it. I apologize about the leaves & plant matter in the jacuzzi, and that the jets were not working. The jets usually can be turned on from the button right next to the jacuzzi--it appears it had a one time malfunction.

I am sorry that our ice machine flooded the laundry room. Obviously it was broken down that night, but we have since had the part replaced and the laundry room remains flood free.

I apologize that ants showed up in your room---we are making sure this will not happen to another guest, and taking care of the problem.

Thank you for your feedback on all aspects of your stay here. We will use this feedback to improve our guest experience. I hope this one negative experience will not drive you away from our property, and that you're willing to give us another chance to do it right. If you'd like to discuss any of this in more detail, please feel free to contact me directly at 541-488-2330.

Sincerely,
Brittanie B, General Manager
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Boise, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, affordable, quiet. The staff was cheerful and helpful. These people know how to run an inn. The facilities are well maintained. No problem with commodes, sinks, faucets. Clean carpet, clean walls.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, 2 weeks ago
Dear Kenneth R,

Thank you for taking the time to write a review of our property! Thank you for mentioning the property's cleanliness, we greatly appreciate it! We hope to see you again soon!

Sincerely,
Brittanie
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1 review
5 of 5 stars Reviewed 2 weeks ago

Room was larger than expected so didn't feel cramped. Bed was surpisingly comfortable. Only drawback was we were next to electrical room, so did have buzzing noises at times, but not bad enough to disturb our sleep.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, 2 weeks ago
Dear michaelwO1791IE,

Thanks for taking the time to write a review of our property! I am glad to hear that you enjoyed our spacious rooms, and comfortable beds. I apologize for the noise heard in the room next to you. We can surely place you in a different room next time you stay with us.

Sincerely,
Brittanie B, General Manager
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Tualatin
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stay here quite a bit. The staff is always very nice and the rooms are clean and spacious. The breakfast is nice. We like the pancakes, though it tends to get quite crowded and they are slow to stock up the items. The pool is nice and it's easy access on and off I-5. Downtown Ashland is just a few minutes away.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, 2 weeks ago
Dear Gail799,

Thank you for taking the time to write a review of our property! Thanks for mentioning our friendly staff, clean rooms, nice pool, and easy access to I-5 and the downtown area. We are working to improve our breakfast service and layout. Thank you for your feedback.

Sincerely,
Brittanie B, General Manager
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El Sobrante, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at Best Western Windsor Inn while passing through Ashland Oregon. It was late at night and I wanted to grab a good nights sleep before I passed into California. After surfing my phone I stumbled across an internet special for a king room at this hotel and reviews looked good. I am used to the normal Best Western accommodations, food etc. and was just looking for a good nights sleep. When I arrived I was greeted pleasantly and and recognized as a rewards member. From the outside the hotel is a vast property and very cute with a chalet design. Entering the room I was pleasantly surprised to find it handsomely appointed with an attractive design. The room, carpet, beddings and bathroom were all in excellent condition and it was very roomy. The bed was very comfortable and modern. At breakfast the next morning I was again pleasantly surprised to find fare beyond the normal powdered eggs and greasy sausage. There were individual quiche available, coffee varieties, a pancake maker and more. The staff was exceptionally friendly and happy as well. The room was literally a bargain at $79.00 and would still be a solid deal at $119-$129. I will plan this as my future stop of choice while in this area traveling.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, General Manager at BEST WESTERN Windsor Inn, responded to this review, 3 weeks ago
Dear Timothy C,

Thanks for taking the time to write a review of our property. We are glad to hear that you took advantage of our internet special we are offering. Thank you for mentioning our well appointed rooms, and that you enjoyed our breakfast. Its great to hear that after this experience, we will now be your hotel of choice. We look forward to seeing you again soon!

Sincerely,
Brittanie B, General Manager
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Additional Information about BEST WESTERN Windsor Inn

Also Known As:
Best Western Windsor Hotel Ashland
Best Western Ashland
Best Western Windsor Hotel
Ashland Best Western
Address: 2520 Ashland Street, Ashland, OR 97520
Phone Number:
Location: United States > Oregon > Ashland
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ashland
#4 Family Hotel in Ashland
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Stay with people who care at the Best Western Windsor Inn! We provide exemplary customer service; clean, recently remodeled rooms; and a complimentary deluxe hot breakfast for our guests.Located just off the I-5, the Best Western Windsor Inn is an easy to find, perfect destination for travelers & festival attendees. We offer a complimentary seasonal shuttle to and from Ashland's world famous Oregon Shakespeare Festival.We invite you to come relax in our beautiful gardens and catch some sun in our seasonal outdoor pool. ... more   less 
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