We stayed at the Plaza Inn a few years ago, when it first opened. At the time, we thought it decent value, but not extraordinary. We remember it being better than many of the other places that we have stayed in town. So we booked into it again--nearly four months ahead of our visit. We got one of the last rooms available, so it is certainly popular with those visiting Ashland and the Oregon Shakespeare Festival. On this visit, we got a similar room (Executive King on the lower level, which is actually near the Creek.) The room was clean, freshly painted, and relatively quiet--except at night when other guests returned from the theatre.
But the room is basically a slightly nicer than average motel room. The towels are pretty small and thin; the linens are basic. The pillows (despite the "menu") are really substandard and nothing special. The staff was accommodating, when asked, but did not go out of their way to do anything for the guests. The property comes with a free breakfast (always crowded, but pretty mediocre), wine on the weekends (tastes were free, but you pay for wine by the glass. But the wine was bad, so take a taste first!), and then milk and cookies at night--which was also crowded. It was all acceptable, but, when push comes to shove, it wasn't good value for money. We left ambivalent about the place, wishing for more, but glad that we stayed there rather than other places, where we know we would have gotten less.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.