I read all the reviews about the hotel before reserving our room. I could tell by the pictures that the standard room was very small so reserved a deluxe king room. We arrived early and were told our room was not ready yet, which was understandable, but they gave us a key to get into to the parking lot and upgraded us to a beautiful corner room on the 8th floor. It was beautiful room with wonderful views and lovely morning sun. The staff is wonderful, and this hotel has probably the best service I have ever had at any 5 star hotel. We had a problem with the Wi-Fi, they were up to our room to fix the problem in less than 5 minutes, he arranged for me to use the wi-fi on the 9th floor since the 8th floor was having a problem. What service. The restaurant had the best food we had in all of Ashland. The Fried Chicken is to die for, and I hate boneless skinless chicken breasts with a passion, but this was very moist and my husband almost killed me for stealing bites from his plate. All and all we cannot wait to go back. What a wonderful place.
- Official Description (provided by the hotel):
- Elegantly restored historic landmark in the heart of downtown Ashland offers seventy tastefully appointed, non-smoking guest rooms, Waterstone Spa & Salon, English garden,banquet/conference space and Larks Restaurant. Calming colors & decorations evoke an era of relaxed comfort and elegance. Guests are pampered with superb service and luxurious surroundings. ... more less
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